Telephone clerk vs greeter

The differences between telephone clerks and greeters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone clerk and a greeter. Additionally, a telephone clerk has an average salary of $34,549, which is higher than the $26,549 average annual salary of a greeter.

The top three skills for a telephone clerk include customer service, inbound calls and computer system. The most important skills for a greeter are cleanliness, professional appearance, and customer complaints.

Telephone clerk vs greeter overview

	Telephone Clerk	Greeter
Yearly salary	$34,549	$26,549
Hourly rate	$16.61	$12.76
Growth rate	-	-
Number of jobs	66,738	7,188
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	High School Diploma, 37%
Average age	42	42
Years of experience	2	2

Telephone clerk vs greeter salary

Telephone clerks and greeters have different pay scales, as shown below.

	Telephone Clerk	Greeter
Average salary	$34,549	$26,549
Salary range	Between $24,000 And $49,000	Between $20,000 And $33,000
Highest paying City	-	Los Angeles, CA
Highest paying state	-	California
Best paying company	-	Bertucci's
Best paying industry	-	Hospitality

Differences between telephone clerk and greeter education

There are a few differences between a telephone clerk and a greeter in terms of educational background:

	Telephone Clerk	Greeter
Most common degree	Bachelor's Degree, 32%	High School Diploma, 37%
Most common major	Psychology	Business
Most common college	-	-

Telephone clerk vs greeter demographics

Here are the differences between telephone clerks' and greeters' demographics:

	Telephone Clerk	Greeter
Average age	42	42
Gender ratio	Male, 32.6% Female, 67.4%	Male, 34.6% Female, 65.4%
Race ratio	Black or African American, 13.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 6.4% White, 56.2% American Indian and Alaska Native, 0.9%	Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between telephone clerk and greeter duties and responsibilities

Telephone clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Contact clients to verify directions to delivery location and enter information into AS400 database for drivers.
Assist patients with alternative insurance options; providing them with information regarding benefits and assisting them with processing their paperwork.
Perform auto body repairs and troubleshot mechanical, hydraulic, and electrical problems utilizing computerize diagnostic equipment.

Greeter example responsibilities.

Exceed customers' expectations of service including making reservations, collecting payments and providing superior customer service.
Complete all aspects of POS transactions for handsets and accessories.
Greet and seat guests, wait tables, operate POS system cash register
Perform inventory control, monitor store-wide organization and cleanliness.
Maintain restaurant cleanliness, sanitation and ensure guests comfort.
Review reservations for guest's special request and special occasions and ensure effective implementation.

Telephone clerk vs greeter skills

Common telephone clerk skills

Customer Service, 39%
Inbound Calls, 17%
Computer System, 13%
Customer Calls, 12%
Transferring Calls, 11%
Telephone Calls, 8%

Common greeter skills

Cleanliness, 13%
Professional Appearance, 12%
Customer Complaints, 7%
Patients, 7%
Reservations, 7%
Customer Issues, 6%