Telephone clerk vs medical clerk

The differences between telephone clerks and medical clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone clerk and a medical clerk. Additionally, a telephone clerk has an average salary of $34,549, which is higher than the $32,439 average annual salary of a medical clerk.

The top three skills for a telephone clerk include customer service, inbound calls and computer system. The most important skills for a medical clerk are patients, medical terminology, and data entry.

Telephone clerk vs medical clerk overview

	Telephone Clerk	Medical Clerk
Yearly salary	$34,549	$32,439
Hourly rate	$16.61	$15.60
Growth rate	-	-8%
Number of jobs	66,738	166,322
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 26%
Average age	42	49
Years of experience	2	2

Telephone clerk vs medical clerk salary

Telephone clerks and medical clerks have different pay scales, as shown below.

	Telephone Clerk	Medical Clerk
Average salary	$34,549	$32,439
Salary range	Between $24,000 And $49,000	Between $26,000 And $40,000
Highest paying City	-	Washington, DC
Highest paying state	-	Minnesota
Best paying company	-	Brinks Gilson
Best paying industry	-	Government

Differences between telephone clerk and medical clerk education

There are a few differences between a telephone clerk and a medical clerk in terms of educational background:

	Telephone Clerk	Medical Clerk
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 26%
Most common major	Psychology	Business
Most common college	-	-

Telephone clerk vs medical clerk demographics

Here are the differences between telephone clerks' and medical clerks' demographics:

	Telephone Clerk	Medical Clerk
Average age	42	49
Gender ratio	Male, 32.6% Female, 67.4%	Male, 15.5% Female, 84.5%
Race ratio	Black or African American, 13.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 6.4% White, 56.2% American Indian and Alaska Native, 0.9%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between telephone clerk and medical clerk duties and responsibilities

Telephone clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Contact clients to verify directions to delivery location and enter information into AS400 database for drivers.
Assist patients with alternative insurance options; providing them with information regarding benefits and assisting them with processing their paperwork.
Perform auto body repairs and troubleshot mechanical, hydraulic, and electrical problems utilizing computerize diagnostic equipment.

Medical clerk example responsibilities.

Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
Follow HIPPA patient confidentiality guidelines making patients or facility have filled proper forms to release records.
File results of laboratory tests, x-rays, EKG's, etc., in patients records.
Respond and resolve patient inquiries with compassion and patience.
Prepare request for EKG tests, eye examinations, audio and dental records.
Enter deficiencies into MediTech program.

Telephone clerk vs medical clerk skills

Common telephone clerk skills

Customer Service, 39%
Inbound Calls, 17%
Computer System, 13%
Customer Calls, 12%
Transferring Calls, 11%
Telephone Calls, 8%

Common medical clerk skills

Patients, 32%
Medical Terminology, 6%
Data Entry, 6%
Phone Calls, 5%
Patient Care, 4%
Telephone Calls, 3%