RECORDS CLERK REPORTS TO: CAPTAIN - SUPPORT SERVICES DIVISION DEPARTMENT: POLICE FLSA STATUS: NON-EXEMPT This position is responsible for a variety of administrative duties, processing and releasing police reports, issuing regulatory permits as required by the City, processing Open Records Act requests, and promoting efficient operation and recordkeeping of the police department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties are normal for this position. The omission of a specific statement from the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
• Checks criminal history and issues permits for individuals who serve alcohol, work at sexually oriented, massage, and pawn businesses.
• Checks criminal history for business owners and registered agents for businesses that serve alcohol, businesses with gaming machines, and pawn/jewelry businesses.
• Issues identification badges to those applying for access to the fuel terminal facilities located in the City, which are considered a secure area. Responsibilities include performing a background check on each applicant, which includes a driver's license status inquiry and a criminal history check through GCIC/NCIC. Also responsible for issuing an identification card to each approved applicant.
• Files of applications and background checks for each terminal and/or carrier employee are maintained and updated as needed. Responsible for the intake of fees and the transfer of fees to City Hall.
• Receives and processes requests for information under the Open Records Act.
• Disseminates police and accident reports as appropriate to the public and other agencies.
• Answers telephone calls and questions from special events and other permittees regarding forms.
• Exercises discretion in the performance of the work and regularly uses independent judgment.
DESIRABLE SKILLS AND QUALIFICATIONS:
• Skilled in the use of a computer, oral and written communication.
• Ability to plan, organize, analyze and make decisions; to maintain complex records, and to prepare reports utilizing these records; to plan, establish, and coordinate priorities.
• Must be able to accurately forecast future needs of the Records Section and exercise good judgment in evaluating situations and making decisions.
• Must be able to work effectively with the Mayor, City Council and professional staff members in City government.
• Must be able to function effectively in a work environment in which the employee is exposed to significant public scrutiny and be able to adequately and effectively address public questions and concerns as well as interact with members of the community.
• Must be able to perform duties involving the public.
• Perform other related duties as required.
• Must have a high school diploma, GED or equivalent.
• Must possess and maintain a valid Georgia driver's license.
• Must be bondable.
MENTAL AND PHYSICAL REQUIREMENTS:
• Ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
• Ability to communicate orally and to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals.
• Performance of essential functions may require exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, explosives, water hazards, disease, pathogenic substances, or rude/irate customers.
• In compliance with the Americans with Disabilities Act, or other applicable law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City.
OTHER REQUIREMENTS:
• Must be eighteen (18) years of age or older.
• Must be able to work various shifts, which may include working on weekends and holidays.
• Ability to pass a pre-employment background investigation, to include but not limited to, a physical examination with drug screening and an oral interview.
AT-WILL EMPLOYMENT:
This classification specification does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Employment with the City of Doraville is at-will in accordance with Georgia law.
EQUAL OPPORTUNITY:
The City of Doraville is an Equal Opportunity Employer.
$26k-36k yearly est. 6d ago
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Front Desk Agent
Clarion Inn & Suites Atlanta Downtown
Unit secretary job in Atlanta, GA
The Clarion Inn & Suites Atlanta Downtown is seeking a reliable, customer-focused Front Desk Clerk to join our team. This individual will serve as the primary point of contact for guests, offering warm hospitality, efficient service, and professional support throughout the check-in and check-out process. The ideal candidate will be proactive, detail?oriented, and capable of working independently in a fast?paced environment.
This is a Part-Time position. The ideal candidate has open flexibility to work weekends, days, and evenings.
Overview:
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
Potential Career Paths:
Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations
Key Duties & Responsibilities:
Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
Education and Experience:
High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
$22k-27k yearly est. 3d ago
Receptionist
Ryan Bishoff State Farm Agency
Unit secretary job in Roswell, GA
Are you a dedicated professional with a passion for customer service and a knack for building strong relationships? Do you thrive in a fast-paced environment where you can make a difference in people's lives? If so, we want you to join Ryan Bishoff State Farm Agency as an Agency Receptionist.
About Us:
At Ryan Bishoff State Farm Agency we are committed to providing exceptional insurance solutions tailored to our clients' needs. Our focus on customer satisfaction, responsiveness, and reliability sets us apart in the industry. We are looking for someone who shares our values and is eager to contribute to our success.
Key Responsibilities:
Customer Interaction: Serve as the primary point of contact for clients, addressing inquiries related to policies, claims, billing, renewals, and more.
Relationship Building: Cultivate strong relationships with clients by understanding their unique needs and priorities, ensuring their satisfaction and loyalty.
Timely Support: Respond promptly to customer inquiries and follow up on outstanding issues, maintaining a quick response rate.
Documentation: Accurately document all customer interactions in our CRM system to ensure thorough record-keeping.
Team Collaboration: Work closely with colleagues to ensure a seamless experience for customers and to meet the office's service goals.
What We're Looking For:
Previous experience in insurance or customer service is highly desirable.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
A proactive and customer-focused mindset.
What We Offer:
Hourly Rate: $20 per hour
Paid Time Off (PTO): Generous PTO to support your work-life balance
Company-provided Life Insurance
Opportunities for professional growth and development
A supportive, team-oriented workplace culture
$20 hourly 5d ago
Front Desk
Barbour Orthopaedics
Unit secretary job in Atlanta, GA
At Barbour Orthopaedics, we're dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.
We are currently seeking a Front Desk Associate to join our team. The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to patients and guests. Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments.
Responsibilities:
Collect and enter patient data while checking the accuracy of existing data.
Prepare appropriate paperwork for patient appointments.
Verify Patient Insurance or Financial Responsibility
Collect any payments required by patients before their visit.
Demonstrate professionalism in appearance, language, and demeanor.
Properly greet all who enter the office and check patients in accordingly.
Scan patient data into appropriate charts.
Monitor patient wait times.
Communicate with patients as they wait.
Schedule patient appointments in person or over the phone.
Answer phone calls and transfer calls to the appropriate departments.
Monitor office supply levels.
Complete office opening and closing procedures.
Qualifications:
High school graduate or GED certificate
Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
Language skills adequate for high-level written, interpersonal, and telephone communication.
ASC/Medical Office experience preferred.
EMR/EHR systems experience preferred.
Proficient with Microsoft Word and Excel.
Physical Work Requirements:
Ability to alternate between sitting and standing for extended periods.
Ability to read computer screens, and forms with accuracy, including prolonged screen time.
Ability to lift and carry office supplies, files, and packages weighing up to approximately 15-25 pounds.
Why Work for Us?
We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, and free parking.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20k-26k yearly est. 3d ago
Receptionist
The Davis Companies 4.7
Unit secretary job in Duluth, GA
Our client in Duluth, GA is seeking an energetic, personable, and self‑motivated Receptionist to join their lively, fast‑paced office. This is an excellent entry‑level “get your foot in the door” opportunity with a company known for promoting from within-many employees in this role move into HR or other corporate functions within 18-24 months.
This environment is dynamic, social, and full of activity. The ideal candidate enjoys a fun, non‑traditional culture while still maintaining professionalism, focus, and reliability. If you're looking for a place to grow-and you're patient, adaptable, and excited to learn-this is a fantastic fit.
Key Responsibilities
Answer and direct 30-40 incoming calls per day with professionalism and accuracy
Greet and assist occasional office visitors, ensuring a welcoming front‑desk presence
Support administrative tasks during downtime, including HR‑related duties as assigned
Maintain an organized, polished, and inviting reception area
Assist internal departments with clerical projects and general office support
Handle all information with discretion, confidentiality, and professionalism
Ideal Candidate Profile
Thrives in a fast‑paced, high‑energy environment with frequent events and social activities
Able to stay focused and self‑directed despite interruptions or office buzz
Friendly, warm, and engaging-someone who naturally fits into a “work hard, play hard” culture
Reliable, punctual, and committed to delivering excellent service
Interested in long‑term growth and open to taking on additional responsibilities over time
Preferred Skills & Qualifications
Strong verbal communication and customer service skills
Positive, enthusiastic, and approachable personality
Self‑motivated with the ability to work independently without micromanagement
Comfortable in a non‑traditional, people‑centric workplace
Proficient with Microsoft Office (Outlook, Word, Excel, Teams)
Bachelor's degree preferred but not required
Why This Role Is a Great Fit
Career mobility: Many receptionists grow into HR or other professional roles
Fun, engaging culture: Social events, team activities, and a lively office environment
Development-focused: Leadership is invested in helping early-career professionals grow
Stable schedule + strong benefits: Predictable hours with bonus potential
$23k-29k yearly est. 1d ago
Front Desk Staff
Padel Haus
Unit secretary job in Atlanta, GA
Padel Haus is New York City's premier padel club, setting the gold standard for the sport with world-class facilities in Williamsburg and DUMBO, Brooklyn and Nashville, TN. Designed to offer an unparalleled playing experience, our state-of-the-art indoor courts cater to players of all levels, from beginners to seasoned professionals. More than just a club, Padel Haus is a thriving community where passion for the game meets an exceptional social atmosphere.
Building on our success in New York, we are proud to announce the opening of our brand-new Atlanta location, bringing the Padel Haus experience to an even wider audience. With a commitment to excellence in service, facility quality, and player engagement, we continue to redefine the sport in the U.S.
Our location is in West Midtown, Atlanta at 950 West Marietta St NW, Atlanta, GA 30318.
Position Overview
This is not your typical front desk job! The Front Desk/Concierge plays a vital role in delivering an exceptional experience to members and guests by developing rapport with our members and players, managing reservations, facilitating check-ins, and maintaining the club's high service standards. This position is perfect for individuals with strong customer service skills, a passion for racket sports, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Act as the first point of contact and warmly welcome and assist all members, guests, and visitors, ensuring a seamless check-in process.
Demonstrate a solid understanding of padel, including its rules and history, while also effectively communicating Padel Haus' mission, values, and offerings to members and guests.
Manage court reservations, private lessons, program and clinics enrollments, and tournament registrations through our booking system.
Process payments, membership fees, and retail transactions using the POS system.
Provide information about Padel Haus facilities, events, and programs while promoting membership benefits.
Maintain the front desk, lobby area, court spaces, and locker rooms ensuring a clean, organized, and professional appearance.
Support daily operations, including opening and closing procedures.
Monitor court schedules, communicate updates, and assist with any player inquiries.
Assist in inventory management for merchandise and retail sales.
Address member concerns professionally and escalate issues as necessary.
Assist in other administrative tasks as directed by the Concierge supervisor.
Required Skills & Qualifications
Excellent interpersonal and verbal communication skills.
Strong customer service and problem-solving abilities.
Ability to multitask in a fast-paced setting while maintaining attention to detail.
Basic proficiency in POS systems and booking software (training provided).
Knowledge of padel or a willingness to learn about the sport and club policies.
Physical Requirements
Ability to stand and move around for extended periods.
Must be able to lift up to 25 pounds occasionally.
Additional Details
This position requires evening and weekend availability.
Prior hospitality, fitness club, or sports facility experience is a plus.
Why Join Padel Haus?
At Padel Haus, we are passionate about growing the sport and providing a best-in-class experience for players of all levels. As Club Director, you will have the opportunity to shape the culture and success of our newest location in Atlanta while working alongside a dedicated team of professionals.
If you are a driven leader with a passion for sports, community engagement, and business growth, we invite you to apply and be part of the Padel Haus family!
$20k-28k yearly est. 3d ago
Medical Secretary
Pathgroup 4.4
Unit secretary job in Atlanta, GA
The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary.
Prepare and send slides requested by other Pathology departments and file slides and paperwork.
Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
$22k-27k yearly est. 3d ago
Medical Receptionist
Atlanta Womens Healthcare 4.4
Unit secretary job in Atlanta, GA
AWHS Medical Receptionist Job Description
The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office. Other administrative duties may include completing letters, referrals, scheduling patient appointments, answering the telephone, taking payments, checking insurance eligibility and assisting in the office as needed.
Reports to:
Front Office Team Lead and Practice Administrator.
Essential Duties/Responsibilities:
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Checks patients in and gathers ID cards, insurance cards, and patient demographics when needed.
Prepares a daily schedule of examinations for each provider.
Uses Phreesia to ensure patients are properly checked-in.
Retrieves patient files, checks for correct sequence of papers, inserts and scans new patient record forms, and places files in sequence for physician examination or treatment.
Accurately scans patients chart documentation into the EMR in a timely manner.
Accesses, prints and schedules new appointment requests received from website.
Endeavors to keep patients on schedule by reminding provider of service delays.
Assists ill or distraught patients as necessary. Calls 911, telephones taxis or family members when necessary for transportation.
Maintains reception area in a neat and orderly condition.
Assists patients with insurance papers and billing questions.
Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Opens and sorts office mail. Delivers outgoing mail to the post office at end of day. Send packages and patient letters via FedEx, USPS, or UPS.
Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
As needed, schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
As needed, receive payment and record receipts for services.
Other office and reception duties as assigned and needed.
Requirements
Required Knowledge/Skills/Abilities:
Knowledge of office policies and procedures to accurately answer questions from patients.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge and correct usage of medical terminology.
Working knowledge of patient accounts and proper procedures.
Ability to navigate and effectively use EMR. Knowledge and experience with Centricity EMR system is preferred.
Ability to maintain confidentiality and professionalism.
Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients.
Ability to work as part of a team and promote a positive work environment.
Ability to listen and understand information and ideas and adjust actions accordingly.
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Ability to report to work on time and maintain attendance. Communicates with direct supervisor appropriately for necessary absences.
Ability to follow AWHS policies and procedures, as listed and maintained in the AWHS handbook.
Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public.
Skilled in organization, attention to detail, and task prioritization.
Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people.
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Skilled in understanding patient needs to provide exceptional customer service.
Education and Experience:
High school diploma or GED required; Associates degree or higher preferred.
2-3 years of previous administrative and clerical medical office experience.
Experience using Phreesia and Centricity preferred.
Experience operating office equipment.
Experience in customer service field.
Physical Requirements:
Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time.
Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer.
Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances.
Must communicate and comprehend effectively
Potential stress if dealing with multiple tasks and staff members.
Equal Opportunity Employer: Atlanta Women's Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.
Atlanta Women's Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States.
We conduct pre-employment drug screening and background checks in accordance with federal and state laws and regulations.
$24k-30k yearly est. 60d+ ago
Unit Secretary | Part-Time, Nights 7pm-7:30am | Arthur M. Blank Hospital
Children's Healthcare of Atlanta 4.6
Unit secretary job in Atlanta, GA
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Night Work Day(s) Saturday, Sunday Shift Start Time 7:00 PM Shift End Time
7:30 AM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
Provides clerical support to patient care area(s) to ensure delivery of effective and efficient services. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
Experience
* 2 years of experience in a clerical role
Preferred Qualifications
* Experience in a medical setting
* Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
* Experience in medical terminology
* Unit Secretary (US) certification
Education
* High school diploma or equivalent
Certification Summary
* No professional certifications required
Knowledge, Skills, and Abilities
* Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
* Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment (in clinical areas)
Job Responsibilities
* Provides customer service support to internal and external customers with clear and concise communication, e.g., warm greeting protocol, directions, visitor hygiene instructions, visitations guidelines.
* Distributes and collects appropriate paperwork and forms, e.g., phone list, round sheets, care boards, surgical and medical packets, lab labels.
* Maintains patient census and patient identification information. e.g., Epic, census book, patient charts, patient labels.
* Orders and maintains appropriate inventory of unit supplies, e.g., office supplies, formula, blood bank, i-STATs.
* Orients new associates in appropriate unit secretary duties.
* Collects daily line day data.
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
2220 North Druid Hills Road
Job Family
Administrative Support
$31k-36k yearly est. 2d ago
Front Desk Area Specialist
Firstservice Corporation 3.9
Unit secretary job in Atlanta, GA
This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed.
Your Responsibilities:
* Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage.
* Adheres to company policy in all assigned Properties.
* Needs to have a reliable form of transportation and communication.
* While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed.
* When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately.
* Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately.
* Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision.
* Responds to emergency situations in a timely and efficient manner within two hours of notification.
* Reports all complaints/issues to The Director of Operations/Front Desk Coordinator.
* On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays.
* May be assigned other duties and responsibilities as required.
Skills and Qualifications:
* High school diploma or equivalency required.
* Bachelor's degree from a four (4) year college or University in Hospitality Management preferred.
* Two (2) to three (3) years of supervisory experience preferred.
* Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to navigate the property/building quickly and easily as required to meet the job functions.
* Complete all required forms.
* Possess knowledge of multi-building operations
* Ability to work extended hours, nights, and weekends based on project requirements.
* Driving is required.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 Hourly paid bi-weekly
Schedule: Varies
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$20 hourly 1d ago
Temporary Front Desk Receptionist- Mornings
Mercer University 4.4
Unit secretary job in Atlanta, GA
Application Instructions:
Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application.
You will not be able to modify your application after you submit it
.
Job Family:
Student Work Study
Department:
Physical Therapy
Supervisor:
Tami Phillips
Job Title:
Temporary Front Desk Receptionist- Mornings
Job Description:
The Front Desk Receptionist for Mercer's physical therapy clinic,
Mercer Physical Therapy
, will be responsible for administrative activities of the clinic under the supervision of the Clinic Director. Responsibilities include greeting and the signing in/out of patients/clients, answering clinic phone(s), collecting payments, maintaining cleanliness of front office area, assisting in cleaning of equipment and stocking patient care areas, and scheduling patients for initial and follow-up appointments. The Front Desk Receptionist will assist in verifying insurance benefits and authorizations, and other tasks as delegated by the Clinic Director or Department Chair. For more information on
Mercer Physical Therapy
, please see **********************************************************************************************
Maintaining patient confidentiality (HIPAA compliance).
Hours are 8:30-12:30pm Monday through Friday and is a
temporary position
pending hire of full-time staff.
Requirements
Open only to those awarded as Federal Work Study by Financial Planning Office.
High School Diploma/GED
Strong customer service skills, excellent organizational and multitasking skills.
Be computer literate including: Excel, Microsoft Office software, internet. Ability to operate printer, scanner, copier, fax, digital camera, and download information to an electronic medical record.
Ability to gain a working knowledge of the electronic medical record system used in the clinic.
Ability to gain a working knowledge of insurance verification and authorization processes.
Ability to clean equipment and organize laundry into treatment rooms daily.
Ability to maintain a tidy front office environment.
Pay Rate: $10.00/hour to $15.00/hour. Individuals with prior medical front office experience are eligible for higher pay range.
Scheduled Hours:
20
Start Date:
09/8/2025
End Date:
05/31/2026
$10-15 hourly Auto-Apply 60d+ ago
Clinical Secretary
Healthy Md
Unit secretary job in Atlanta, GA
The Clinic Secretary plays a vital role in ensuring the smooth operation of HealthyMD's Health Clinics by providing administrative and clerical support. This role is responsible for managing patient scheduling, maintaining medical records, coordinating communication between clinical staff and patients, and ensuring a welcoming environment for all visitors. The ideal candidate is organized, detail-oriented, and comfortable handling sensitive patient information with discretion and professionalism.
CORE JOB FUNCTIONS
1. Front Desk & Patient Support
Greet and check in patients, ensuring a professional and welcoming environment.
Schedule and confirm patient appointments while optimizing provider availability.
Answer phone calls, emails, and patient inquiries regarding clinic services, policies, and appointments.
Ensure patient intake forms and required documentation are completed and processed efficiently.
2. Administrative & Clerical Duties
Maintain and update electronic medical records (EMR) and paper files in compliance with HIPAA regulations.
Prepare and distribute daily schedules, reports, and correspondence for clinic staff.
Assist in verifying insurance coverage, processing referrals, and handling prior authorizations.
Coordinate with external labs, pharmacies, and healthcare providers as needed.
Order and manage office supplies to ensure adequate stock for daily clinic operations.
3. Communication & Coordination
Serve as a liaison between patients, healthcare providers, and administrative staff.
Assist clinical staff with documentation, follow-up calls, and patient reminders.
Ensure timely communication of referrals, and other important updates to patients.
Support clinic outreach efforts by providing information on sexual health services to patients and the community.
4. Compliance & Confidentiality
Maintain strict patient confidentiality and comply with HIPAA and clinic privacy policies.
Assist in ensuring the clinic meets regulatory and accreditation requirements.
Support infection control and safety measures in collaboration with clinic leadership.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Qualifications
CORE QUALIFICATIONS
Education:
High school diploma or equivalent required; associate's degree in healthcare administration or related field preferred.
Certification and Licensing:
American Heart Association BLS Instructor within 6 months of hire
Experience:
1-2 years of experience in a medical or healthcare office setting preferred.
Familiarity with electronic medical records (EMR) systems (e.g., eClinicalWorks, Epic, or similar) is a plus.
Knowledge, Skills and Attitudes:
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
Ability to handle sensitive information with discretion and professionalism.
Comfortable working in a sexual health clinic environment with diverse patient populations.
$27k-37k yearly est. 16d ago
Front Desk Coordinator - Atlanta, GA
The Joint 4.4
Unit secretary job in Atlanta, GA
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Schedule: Open Availability needed - Weekends Required!
Compensation: $14 - 15/hr + bonus opportunity
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$14-15 hourly 37d ago
Front Desk Receptionist
Cenexel 4.3
Unit secretary job in Decatur, GA
About Us:
Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Hourly Range: $18.00 - $20.00/hr (Depending on education, experience, and skillset)
Schedule: Monday - Friday 11:00 am to 7:00 pm, alternating Saturdays 8:00 am - 1:00 pm.
Job Summary:
Responsible for greeting patients and clients, the public and employees both on the telephone and in person and ensures that customer service is extended to each individual that enters the office.
Essential Responsibilities and Duties:
Greets all entering the office courteously and attentively.
Answers and directs telephone calls appropriately.
Provides customer service by ensuring that individual's needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
Maintains front office area and takes care of secretarial needs, i.e. Printing, Scanning, Faxes.
Maintain and organize lobby.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills:
Must be able to effectively communicate verbally and in writing in.
High school diploma or GED required.
1 year of experience preferred.
Must display a professional, friendly demeanor during contacts with patients, clients, employees and the general public.
Must demonstrate working knowledge of Microsoft Office and various computer skills.
Ability to work independently as well as functioning as part of a team.
Ability to communicate clearly.
Working Conditions
Indoor, Office environment.
Essential physical requirements include sitting, typing, standing, walking.
Lightly active position, occasional lifting of up to 20 pounds.
Reporting to work, as scheduled, is essential.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
$18-20 hourly 26d ago
Front Desk Coordinator
Peachy Studio
Unit secretary job in Atlanta, GA
Peachy's mission is to clear care barriers and make wrinkle treatment more accessible than it's ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple.
Job Title: Front Desk Coordinator (Studio Experience Specialist)
Location: Atlanta, GA
The Front Desk Coordinator role at Peachy, known internally as a
Studio Experience Specialist
, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
What You'll Do:
Greet clients and ensure a seamless check-in and check-out process
Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
Complete studio opening and closing tasks
Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
Who You Are:
Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
Tech Savvy - Readily learns and adopts new technologies.
Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
What You Have:
Experience in a customer service, hospitality, high-end retail or wellness services role.
Flexible to work in multiple studio locations within a reasonable distance to your home studio
Must be able to offer at least 18 hours of availability per week and work a minimum of 10 hours per week. Weekend availability on Saturdays or Sundays is required, along with some holiday availability.
Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 10-hour minimum may be fulfilled at the employee's discretion.
Minimum of 18 years old and eligible to work in the United States without sponsorship
Physical Requirements:
Frequently required to kneel, bend, sit and stand for long periods of time
Ability to lift/transport items weighing up to 30 lbs
Operate standard office equipment and technology
Pay & Perks:
Competitive compensation + performance-based bonuses
Complimentary quarterly wrinkle treatment + retinoid
Employee discount for Peachy services and products
Exclusive optional discounts through LifeMart
401K program participation + employer match after 90 days of employment
Medical, Dental, Vision eligibility*
Paid time off*
The target base pay for the Studio Experience Specialist role in Atlanta, GA is $19.00/hour USD. This rate may be modified in the future.
This position requires additional responsibilities not listed here and may change throughout employment.
By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy's business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy's Privacy Policy, which can be found here: *********************************************
#LI-Onsite
Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
*********************
.
Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$19 hourly Auto-Apply 3d ago
Front Desk Receptionist
Vazquez & Servi, P.C. Immigration Law
Unit secretary job in Atlanta, GA
Job Description
Are you a talented multitasker who loves interacting with people? We're looking for a Spanish Bilingual professional receptionist to join our Administrative team. You'll welcome clients and visitors, answer phone calls and emails, schedule meetings, and assist us with other administrative duties as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. This is a part-time position with 20-30 hours per week. Cross-training with other positions and advancement is possible. We are willing to train the right candidate to learn this position.
Responsibilities
Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
Schedule appointments and ensure the business calendar is accurate and up-to-date
Assist with other administrative tasks, such as data entry, copying, filing, etc.
Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
Qualifications
At least one year of receptionist or administrative assistant, experience, or similar preferred
Comfortable taking telephone calls and mitigating stressful situations
High school diploma, G.E.D., or equivalent
Exhibits working knowledge of Microsoft Office and basic computer skills
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Be fluent in Spanish and English
Job Posted by ApplicantPro
$24k-31k yearly est. 10d ago
Community Front Desk Receptionist
Town of Jupiter Inlet Colony
Unit secretary job in Atlanta, GA
Perform front desk clerical duties as assigned by the Clinic Director. Provide coverage of other administrative responsibilities when Administrative Assistant is out of office.
Responsibilities:
Greet patients, staff and clinic visitors.
Appointment scheduling: Interact with patients to schedule appointments, reschedule appointments and provide reminders of upcoming appointments.
Facilitate patient referrals and admissions by collecting patient information via telephone or in-person.
Route telephone calls to the appropriate party
Ensure that patient demographic data are always current in all applicable systems.
Coordinate patient referrals to external organizations.
Verify patient eligibility for services with insurance carriers.
Obtain authorizations from insurance carriers and collect payments from patients, where applicable
Ensure that all applicable forms are signed by patients and uploaded to patients' records.
Be a primary point of contact for patients and visitors' questions, providing answers directly or directing them to the right resource.
File electronic and paper documents
Performs varied special projects of an administrative nature
Works collaboratively with the Administrative Assistant to ensure all administrative duties are covered. Provides coverage for Administrative Assistant role when Administrative Assistant is on leave.
Perform other administrative duties as assigned by supervisory staff or as outlined within the Clinical Manual, and its amendments or interim changes.
Ensure that you meet or exceed the agency's existing performance standards for yourself and your clinic in the domains of regulatory compliance, financial accountability (or productivity), quality, and satisfaction of patients, adolescents, or others served by START
Qualifications:
High School Diploma or Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree)
At least two years of experience in a front desk / receptionist role is preferred.
Experience in a front desk role of a busy healthcare clinic is desired.
Demonstrate exemplary customer service skills even when interacting with distraught individuals
Must be computer-literate and must have knowledge of Microsoft Office applications.
Must possess strong interpersonal skills
Highly organized with an attention to detail.
Fluency in Spanish is a plus.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Front Desk Clerk job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position.
While performing the responsibilities of the Front Desk Clerk job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
$24k-31k yearly est. 60d+ ago
Front Bar Receptionist
Face FoundriÉ
Unit secretary job in Atlanta, GA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time
Availability: Some Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$24k-31k yearly est. 60d+ ago
Medical Front Desk Receptionist
MP RPO
Unit secretary job in Atlanta, GA
Job Description
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and recordkeeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
$24k-31k yearly est. 10d ago
Medical Front Desk Receptionist
Mp Rpo
Unit secretary job in Atlanta, GA
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and recordkeeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
How much does a unit secretary earn in Atlanta, GA?
The average unit secretary in Atlanta, GA earns between $20,000 and $35,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.
Average unit secretary salary in Atlanta, GA
$27,000
What are the biggest employers of Unit Secretaries in Atlanta, GA?
The biggest employers of Unit Secretaries in Atlanta, GA are: