City, State:Virginia Beach, Virginia
The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work.
Maintain cashiering responsibilities as per Front Office procedures.
Maintain Front Office computer system operation.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures.
Maintain proper record keeping (i.e., log books, etc.).
Be familiar with all policies and house rules.
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other employees during entire shift.
Have a working knowledge of security procedures.
Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Prepare and distribute the Daily Flash Report.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
EDUCATION AND EXPERIENCE REQUIREMENTS:
A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred.
What to Expect
Be part of a cohesive team with opportunities to build a successful career.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
$31k-36k yearly est. Auto-Apply 60d+ ago
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Part-Time Front Desk Coordinator - Chesapeake, VA
The Joint Chiropractic 4.4
Unit secretary job in Chesapeake, VA
Front Desk Coordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires open availability on week days and weekends.
Compensation and Benefits
Starting pay: $16.50 per hour
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$16.5 hourly Auto-Apply 31d ago
Unit Mobility Support (Contingent Upon Award)
B3H Corporation 3.8
Unit secretary job in Hampton, VA
B3H Corporation is seeking qualified candidates to support Mobility Air Forces (MAF) at Various Locations.
Is Contingent Upon Award Fall 2025
B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida.
Responsibilities
Prepare and process individuals for deployments/re-deployments to and from combat zones, exercises, and other locations based on United States (U.S.) Government, Department of Defense (DoD), Air Force (AF), Combatant Command (COCOM), and any other applicable guidance.
Coordinate and schedule required pre-deployment training. Ensure squadron personnel meet worldwide mobility training and records requirements (i.e., individual security clearances, Law of Armed Conflict (LOAC), weapons qualifications, immunizations, Force Protection (FP); and Information Assurance (IA)).
Coordinate and monitor the processing of squadron personnel and equipment through the Personnel Deployment Function (PDF) and Cargo Deployment Function (CDF).
Ensure all Logistics Module (LOGMOD) databases are maintained, and all Deployment Schedule of Events (DSOE) are built by the Deployment Control Center (DCC), to include all Unit Type Codes (UTCs) that are tasked for any TDY, Flag Exercise, contingency tasking, Area of Responsibility (AOR) deployment, or individual augmentee deployment.
Provide all movement documentation requirements and Emergency and Special Program (ESP) Codes to the DCC and squadron resource advisor for all orders, Miscellaneous Obligation/Reimbursement Documents (MORDs), and movement specific requirements, to include all resupplies and personnel movement to and from the deployed location.
Provide mobility personnel, equipment, and Level IV data requirements to the Installation Deployment Officer (IDO).
Ensure final validation and accuracy of squadron Time-Phased Force and Deployment Data (TPFDD).
Make recommendations to the squadron resource advisor to procure deployment equipment specified by organizations. Maintain this equipment and distribute individual equipment for deploying personnel, utilizing current host base and AFI guidance.
Maintain mobility requirements and equipment/UTC packages, and prepare and submit requirements list for purchase to squadron leadership.
Manage deployment reporting to include Unit Type Code posturing, Air Expeditionary Force Reporting Tool (ART), Air Force Input Tool (AF-IT), Deployment Readiness Reporting System (DRRS), and individual status updates.
Use LOGMOD and Excel to track pre-deployment/post-deployment mobility, logistics, security, ancillary training, medical, and dental requirements.
Interface with Government-designated Commercial Travel Office (CTO), Air Mobility Command liaison officers, and unit/group/wing resource advisors to arrange and/or de-conflict deployment/re-deployment travel.
Coordinate with wing, base, and higher headquarters offices on mobility issues. Maintain mobility folders/documentation IAW DoD Foreign Clearance Guide, AFIs/AFMANs (e.g., AFI 10-244, AFI 10-403, AFI 33- 332), associated Air Forces Central (AFCENT)/MAJCOM/Installation supplements, applicable Army directives, and locally developed guidance.
Coordinate and schedule required pre-departure training with the mobilizing personnel, their supervisor, and Scheduling Office (DOS). Provide Unit Deployment Manager (UDM) with access to the “Automated Civil Engineering System” (ACES) and the “Security Forces Management Information System” (SFMIS) for scheduling pre-deployment training.
Coordinate Tier 1, Tier 2, and Tier 2A training requirements for mobilizing personnel.
Qualifications
Minimum of one year experience working in a MAF Mobility Readiness shop shop or, five years of experience working in a DoD Mobility Readiness position.
Six months of experience working with GTIMS or similar Mobility Readiness programs.
B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
$27k-40k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
American Family Care Norfolk Janaf 3.8
Unit secretary job in Norfolk, VA
Job DescriptionBenefits:
401(k) matching
Competitive salary
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$25k-30k yearly est. 24d ago
Front Desk Receptionist
Vision Source
Unit secretary job in Virginia Beach, VA
Job DescriptionStep Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA!
Benefits & Perks:
No weekend hours - Enjoy a Work-Life Balance!
No late nights - office closes at 5:30 PM
Complimentary vision care and eyewear/contacts
A focus on quality patient care, not high volume
What We Offer:
A positive, close-knit team environment where collaboration and patient care come first.
Leadership that values your work-life balance and encourages your personal and professional growth.
The chance to make a meaningful impact on our patients' experience every single day.
Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love.
Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:
Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm.
Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Required Skills
High School Diploma or GED required.
1-3 years prior optical experience preferred, but not required.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
$26k-33k yearly est. 20d ago
Front Desk Receptionist
Miaar
Unit secretary job in Virginia Beach, VA
Our Front Desk Receptionists are the face of the company and have a huge impact on the pace and environment of our office. You will be the first and last impression for all of our patients and potential new patients. We are looking for individuals with contagious personalities, desire to improve, and a passion for health and wellness!
So, who are we looking for?
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
You provide the greatest care and best attitude with our patients.
Someone with the following qualities:
Positive attitude
Ability to multi-task and be flexible
Excellent customer service
Time management and organization skills
Attention to Detail
Quality Focus
Each day you will:
Welcome and greet patients and visitors in person or on the telephone
Answer or refer inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization
Schedule appointments in person or by telephone
Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Record and update financial information, record and collect patient charges, control past due payments
Help patients in distress by responding to emergencies
Protects patients' rights by maintaining confidentiality of personal and financial information
Maintains operation by following policies and procedures
$26k-33k yearly est. 60d+ ago
Front Desk Team Member
Chenmed
Unit secretary job in Portsmouth, VA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 6d ago
Front Desk (Virginia Beach)
Dental Dreams 3.8
Unit secretary job in Virginia Beach, VA
The Role: Family Dental LLC in Virginia Beach, VA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.
Who Are We: Family Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.
Benefits:
Competitive compensation
Career mobility and advancement
Career training and development
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services Inc. / Family Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$27k-33k yearly est. Auto-Apply 40d ago
Front Office Staff
Lightwave 3.3
Unit secretary job in Virginia Beach, VA
Responsibilities: Schedule and confirm patient appointments Verify insurance for all clinical appointments Collect all monies due for services rendered Develop and maintain doctor/hygiene schedules as necessary Greet and check patients in and out, before and after treatment
Educate, consult and present patient treatment plans
Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
File insurance pre-determinations
Conduct financial consultation with patients when new treatment plans are presented, as applicable
Qualifications:
High school diploma or equivalent required
A minimum of two years of front office experience preferably in a dental setting
Proficiency with Microsoft Office Suite
Knowledge of dental software strongly preferred
$28k-34k yearly est. 2d ago
Front Desk Receptionist - Suffolk
Rodgers and Rodgers Consulting
Unit secretary job in Suffolk, VA
Job DescriptionBenefits:
Competitive salary
Wellness resources
Flexible schedule
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
Job Summary
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is a crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position requiring at least 2 full days a week.
$25k-33k yearly est. 18d ago
Medical Office Specialist
EVMS
Unit secretary job in Norfolk, VA
The Medical Office Specialist is responsible for executing key front-end revenue cycle functions, including patient registration, insurance verification and authorization coordination. This position is integral to both patient care and provider support, ensuring efficient clinic operations, regulatory compliance, and high-quality service delivery, while working collaboratively with clinical and administrative teams to uphold departmental expectations, meet performance goals, and maintain compliance with performance goals/standards and HIPAA regulations.
Responsibilities
Perform pre-registration and post-registration tasks, ensuring complete and accurate patient demographic and insurance information.
Verify insurance eligibility and benefits using payer portals and internal systems.
Initiate and manage prior authorizations for services, procedures, and referrals, including submission of medical necessity documentation.
Track and follow up on pending authorizations to ensure timely approvals and prevent delays in care.
Enter and maintain accurate records of registration, eligibility, and authorization activities in compliance with performance goals/standards, departmental protocols, and defined quality metrics (KPIs) related to front-end revenue cycle functions.
Process all non-clinical orders placed by providers, including referrals, imaging, and specialist consults.
Ensure all required documentation is complete and compliant with payer guidelines.
Coordinate with external providers and facilities to facilitate timely and accurate referral fulfillment.
Track referral status and turnaround times to support departmental performance goals.
Maintain accurate logs and documentation to support compliance and reporting requirements.
Educate patients on insurance coverage, co-pays, deductibles, and out-of-pocket responsibilities.
Provide information on available payment plans, financial assistance programs, and departmental billing policies.
Serve as a liaison between patients and billing staff to resolve financial inquiries and support payment arrangements.
Document financial counseling interactions and patient decisions in accordance with compliance and quality standards.
Answer and triage incoming calls using a multi-line phone system, ensuring prompt, courteous, and professional communication.
Route calls appropriately to clinical or administrative staff based on patient needs.
Provide accurate information regarding appointments, insurance, referrals, and financial services.
Document call interactions and follow-up actions in the electronic health record (EHR) system.
Monitor call queues and voicemail messages to ensure timely response and resolution.
Track call metrics and contribute to performance improvement initiatives related to patient access and satisfaction.
Perform other duties as assigned by the supervisors and/or Physicians.
Qualifications
Required: Computer literacy/proficiency, HIPAA regulations and patient confidentiality, ability to multitask in a fast paced environment, attention to detail, effective verbal and written communication, maintain professionalism under pressure, problem solving/critical thinking, and empathy.
Preferred: Computer literacy/proficiency in EHR platform EPIC, insurance platforms, and Microsoft Office; Knowledgeable in de-escalation techniques.
Location : Location US-VA-Norfolk
$26k-34k yearly est. Auto-Apply 60d+ ago
Front of House Receptionist
Rob Peetoom
Unit secretary job in Williamsburg, VA
Rob Peetoom Williamsburg
Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim.
Who are we?
From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries.
We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan.
In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve.
What is the role?
As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you.
Key Responsibilities:
Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees.
Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority.
Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book.
Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries.
Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions.
Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco.
Team Leadership: Lead and guide salon assistants, fostering a supportive environment.
Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work.
Flexible Availability: Ability to work a flexible schedule, including weekends and nights.
Customer Service: Handle customer complaints with grace and professionalism.
Organizational Skills: Exhibit excellent organizational and communication skills.
Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system.
Work Hours: This role can be full-time or part-time, depending on your availability.
Compensation and Benefits:
Hourly Wage: $18 per hour.
Product Discounts: Enjoy exclusive discounts on our premium products.
Complimentary Services: Receive complimentary salon services as part of our employee appreciation program.
Professional Development: Opportunities for ongoing training and career growth within our expanding company.
Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting.
Flexible Schedule: Options for full-time or part-time work to suit your availability.
Sick Pay: Sick pay is covered.
Vacation Pay: Vacation pay is available for full-time employees.
How to Apply:
Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************.
Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
Apply now
$18 hourly Easy Apply 60d+ ago
Medical Office Receptionist
Hampton Roads Foot and Ankle
Unit secretary job in Hampton, VA
Benefits:
401(k) matching
Flexible schedule
Health insurance
Paid time off
We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office and maintaining the best office practices.
Your Responsibilities( to name a few):
Welcoming/Greeting Patients and Visitors in the Practice
Scheduling Office Appointments
Overseeing multiple physicians schedules
Answering Multiple Phone Lines
Obtaining revenue, such as collecting co-pays and patient balances
Optimizing Patient Satisfaction
What we are looking for:
1+ years' experience in a Medical Setting
You're compassionate about helping others
Your team focused
Your work ethics are exemplary
Good-to-have-Skills:
Attention to patient care
Flexibility
Detailed orientated
Quality Focused
Trustworthy
Required/Desirable Skills:
Proficient with technology
Experience with EMR Systems
Ability to de-escalate distributive patient behaviors
Perks:
Paid time off
Yearly scrub allowance
Retirement Plan offered with a percentage match
Paid Holidays
Continuous Education opportunities
Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
$26k-34k yearly est. 14d ago
Front Desk - Medical office - M-F, no weekends, full benefits, national growth opportunities
Virginia Eye Consultants 4.4
Unit secretary job in Norfolk, VA
Job Description
Company: Virginia Eye Consultants Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This is a full-time position located in Norfolk, VA and does require occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton. We pay mileage!
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$37k-44k yearly est. 24d ago
Front Desk Receptionist
Vision Source
Unit secretary job in Virginia Beach, VA
Step Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA! Benefits & Perks: No weekend hours - Enjoy a Work-Life Balance! No late nights - office closes at 5:30 PM Complimentary vision care and eyewear/contacts A focus on quality patient care, not high volume What We Offer: A positive, close-knit team environment where collaboration and patient care come first.
Leadership that values your work-life balance and encourages your personal and professional growth.
The chance to make a meaningful impact on our patients' experience every single day.
Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love.
Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!
$26k-33k yearly est. 57d ago
Part-Time Front Desk Coordinator - Newport News, VA
The Joint Chiropractic 4.4
Unit secretary job in Newport News, VA
Front Desk Coordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires open availability on week days and weekends.
Compensation and Benefits
Starting pay: $16.50 per hour
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$16.5 hourly Auto-Apply 29d ago
Medical Office Specialist
EVMS
Unit secretary job in Norfolk, VA
This position is responsible for all administrative duties of the clinic. Compiles regular and special reports using established formats and procedures. Must be well organized, highly flexible, posse a keen awareness of customer service, and have the ability to multi-task and prioritize under pressure. Ability to manage and meet deadlines for multiple projects.
Responsibilities
Answers multi-line phone system within the third ring using EVMS GFM greeting
Schedule patient appointments
Calling patients and scheduling appointments from reminder and bump lists.
Verify accuracy of providers Microsoft Outlook calendar from master schedule
Notifying appropriate people of discrepancies
Review Quality measure reports
Track/enter statistical information for specified demographic and/or population
Prepare reports as needed
Register and Pre registering patients to establish new care including confirm patient's insurance. For established patients update all changed information in the computer
Collect co-pays
Ensure daily deposit is ready for pick up
Responsible for the accuracy of information obtained from complex multi-payer insurance companies to include but not limited to verification of benefits eligibility procedures; procuring and completing documentation for pre-certification and referral/authorizations.
Assist patients with payment plans, indigent services and Medicaid processes
Review and complete all EHR tasks that are assigned in accordance to EVMS Medical Group standards
Flag all deceased patient and notifying appropriate party
Ensure patients complete survey prior to exiting
Please be sure to update patient PCP in the event they change PCP's or provider is no longer here at clinic.
Check out patients after appointment, to ensure patient has a follow up prior to leaving
Inform patients of “Follow My Health” (Patient Portal)
Send daily invites to all NEW/ESTABLISHED Patients
Sort incoming correspondence into appropriate categories to prepare for scanning.
Scan sorted patient information into batched categories
Sort scanned patient information from batches into the proper patient's chart accurately and task physician for sign off.
Task respective physician patient medical information when appropriate.
Research patient's chart for information needed by other physician's offices, home health agencies, hospitals and other outside sources. Print and fax or mail for outside requests.
Obtain medical records from outside sources requested by EVMS physicians.
Enter health maintenance results in the EHR when made available, set up reminders to ensure follow-up.
Collect daily items for medical records from nurses' stations, resident and faculty mail boxes, and out boxes in medical records.
Print and mail patient letters written by physicians.
Process orders such as home healthcare, durable medical equipment and respiratory, etc.
Process orders, schedule appointments and follow-up for specialty procedures in order to complete orders for imaging and other requested tests
Process online referrals via insurance company's websites as well as manually written referrals
Retrieve patient information from V.11 to fax to referring providers & specialist
Perform “other” duties as assigned by the supervisors and/or Physicians.
Qualifications
Candidate must have prior experience in a health care environment
Strong attention to detail, organizational and communicational skills needed. Strong MS Office skills to include Word, Excel and Outlook needed. Understands and ensures HIPAA policies.
Location : Location US-VA-Norfolk
$26k-34k yearly est. Auto-Apply 5d ago
Front Desk Receptionist - Williamsburg, VA
Rodgers and Rodgers Consulting
Unit secretary job in Williamsburg, VA
Job DescriptionBenefits:
Competitive salary
Wellness resources
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position providing 15-20 hours a week.
$26k-33k yearly est. 5d ago
Front Desk - Medical office - M-F, no weekends, full benefits, national growth opportunities
Virginia Eye Institute 4.4
Unit secretary job in Norfolk, VA
Company: Virginia Eye Consultants Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This is a full-time position located in Norfolk, VA and does require occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton. We pay mileage!
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$37k-44k yearly est. Auto-Apply 13d ago
Medical Office Receptionist
Hampton Roads Foot and Ankle
Unit secretary job in Williamsburg, VA
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices.
Your Responsibilities( to name a few):
Welcoming/Greeting Patients and Visitors in the Practice
Scheduling Office Appointments
Overseeing multiple physicians schedules
Answering Multiple Phone Lines
Obtaining revenue, such as collecting co-pays and patient balances
Optimizing Patient Satisfaction
What we are looking for:
1+ years experience in a Medical Setting
You're compassionate about helping others
You're team focused
Your work ethics are exemplary
Good-to-have-Skills:
Attention to patient care
Flexibility
Detailed orientated
Quality Focused
Trustworthy
Required/Desirable Skills:
Proficient with technology
Experience with EMR Systems
Ability to de-escalate distributive patient behaviors
Perks:
Paid time off
Yearly scrub allowance
Retirement Plan offered with a percentage match
Paid Holidays
Continuous Education opportunities
Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
How much does a unit secretary earn in Chesapeake, VA?
The average unit secretary in Chesapeake, VA earns between $19,000 and $33,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.