-: A Great Place to Work Reservoir is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!
-:
What You'll Do:
As an RN Unit Manager, you will oversee and coordinate the nursing staff within a dedicated unit. Your role is instrumental in ensuring the delivery of quality care, fostering a positive work environment, ensuring the health, comfort, and overall well-being of our residents.
Key Responsibilities:
Lead and manage a team of nurses and support staff within the unit
Develop and implement care plans, ensuring individualized resident care
Supervise daily operations, including staffing, scheduling, and resource allocation
Conduct regular assessments to maintain quality standards and compliance
Provide guidance, mentorship, and training to nursing staff
Collaborate with interdisciplinary teams to optimize resident well-being
If you are an experienced nursing professional with a passion for leading others in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Unit Manager!
-: What We Offer
As an affiliate of National Health Care, our Reservoir team enjoys:
Competitive compensation and benefits package
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
The chance to make a meaningful difference in the lives of our residents
Rate of Pay: USD $92,000.00 - USD $96,000.00 /Yr. -:
What You'll Bring:
Qualifications of a Unit Manager include:
Valid state RN nursing license
Advanced degree or certification preferred
Experience in a supervisory or leadership role in a Long-Term Care setting preferred
Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Strong clinical, leadership, organizational, and decision-making skills
Excellent communication and interpersonal abilities
Ability to work effectively in a dynamic and fast-paced environment
-: We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named "Best Of" by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$92k-96k yearly 1d ago
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unit secretary
Massachusetts Eye and Ear Infirmary 4.4
Unit secretary job in Salem, MA
Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Does this position require Patient Care?
No
Essential Functions
-Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
-Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a clerical support or customer service role 0-1 year preferred
Knowledge, Skills and Abilities
- Computer skills Microsoft Office.
- Strong follow up and resolution.
- Ability to prioritize and manage multiple tasks.
- Strong patient/customer service skills.
- Ability to learn new software systems and technology skills.
- Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
32
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.8 hourly Auto-Apply 1d ago
Unit Secretary, West Ground - 24 Hours, Days
Umass Memorial Health 4.5
Unit secretary job in Worcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Exemption Status:
Non-Exempt
Hiring Range:
$19.74 - $30.80
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, On Call - Not Required, Weekends (Saturday and Sunday)
Scheduled Hours:
0645-1515
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
24
Cost Center:
10010 - 0206 West Ground
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.
I. Major Responsibilities:
1. Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom. Takes and relays messages. Refers unusual or questionable situations to supervisor or others.
2. Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport.
3. Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated.
4. Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records.
5. Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed.
6. Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation.
7. Maintains censuses with admissions, transfers and discharges.
8. Arranges admission, transfer, discharge for patients.
9. Enters, maintains, and retrieves computer information. Orders and maintains equipment and supplies. Maintains work area in neat and orderly fashion.
10. Maintains unit log as necessary. May be required to provide supply and dispatch services.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Equivalent to high school plus additional specialized training.
2. Knowledge of a variety of office procedures, operation of office equipment such as computer.
Experience/Skills:
Required:
1. Ability to handle multiple priorities and effective communication.
2. 3 to 12 months experience.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$19.7-30.8 hourly Auto-Apply 54d ago
Medical Receptionist
AFC 4.2
Unit secretary job in Chelmsford, MA
Essential Duties and Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
Register patients, update patient records, and verify insurance accurately and timely
Follow company procedures related to workers' compensation and occupational medicine patients
Determine, collect and process patient payments and address collection and billing issues
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation.
Maintain office supplies
Observe safety and security procedures; promote a safe and pleasant work environment
Report potentially unsafe conditions to management
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic
computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer
service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful
interpersonal relationships.
Physical Demands/Work Environment
Office environment. Standing for extended periods of time. Sitting and keyboarding for extended
periods of time. Reaching and stooping for files. High attention to detail and ability to focus.
Potential exposure to potentially infectious material and chemicals. Moderate noise level.
$37k-42k yearly est. 60d+ ago
Health Equity Coordinator
Brigham and Women's Hospital 4.6
Unit secretary job in Boston, MA
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Health Equity Coordinator leads strategic initiatives alongside MGB Neurosurgery leadership aimed at advancing health equity in the department of Neurosurgery at Mass General Brigham (MGB). This role encompasses end-to-end project management, stakeholder collaboration, data entry and analysis, and budget oversight. The coordinator serves as a liaison between clinical teams, leadership, and community partners to address health disparities through inclusive outreach, education, and resource navigation.
Key responsibilities include ongoing project development under guidance of Neurosurgery Operations Supervisor, training staff, coordinating community events, managing social risk factor workflows, and staying current on best practices in the health equity space.
Qualifications
* High School Diploma or GED is required.
* Bachelor's degree is preferred.
* Minimum of 1-3 years in a healthcare, community-based organization, or corporate environment is required.
* Background in patient care coordination, public health, resource navigation, or community programing is preferred.
Additional Job Details (if applicable)
Job Specific Tasks and Responsibilities:
Project Management & Strategy:
* Work under guidance of the Neurosurgery Operations Supervisor in defining strategic goals, generating new project and process ideas, and managing the implementation of health equity initiatives
* Set and track goals, benchmarks, and metrics
* Proactive engagement and collaboration with internal and external stakeholders
* Provide regular updates to leadership
* Budget oversight
* Potential to identify and pursue grant opportunities within project scope
* Stay current on health equity trends and best practices
Team collaboration & Oversight:
* Work collaboratively with interdisciplinary clinical care teams
* Serve as primary contact for Office of Chief Medical Officer (OCMO) United Against Racism (UAR) team
* Prepare and submit quarterly reports
* Train staff across all role groups on UAR processes and workflows
* Potential oversight of per diem staff or interns working in the resource navigation space
Administrative Duties:
* Attend in person and virtual meetings across all MGB campuses as needed
* Work productively, efficiently, and harmoniously with all surgeons and multidisciplinary teams.
* Report all operational issues to direct supervisor
* Supports additional projects in the UAR Health Equity scope as assigned by leadership team
Community Engagement & Education:
* Organize and lead community health education events on a regular basis
* Coordinate volunteer presenters and support staff
* Build and maintain relationships with community partners
* Partner with marketing for communications and promotions
Resource Navigation:
* Provide direct resource navigation and care coordination support to patients
* Assist patients and care teams with applications, referrals, and follow-ups
* Lead social risk factor screening and response efforts
* Serve as subject matter expert on community resources
* Develop innovative solutions to address patient needs
* Responsible for data collection, analysis, and reporting
* Serve as department subject matter expert on community resources
* 1:1 Resource navigation support not limited to: speaking with patients and caregivers over the phone and in person, research and identification of eligible community resources, dissemination of internal resources, application and form assistance, direct communication with community resources on behalf of patients, warm hand-off to community resources, follow-ups with patient and community resource after referral to ensure ongoing support, successful referral and determine outstanding need.
Remote Type
Onsite
Work Location
60 Fenwood Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$21.78 - $31.08/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$21.8-31.1 hourly Auto-Apply 14d ago
CCT/Unit Secretary, ICU, 24-Hours, Nights, 7:00pm - 7:30am, Two (2) nights per week, Every third weekend and holiday, Shifts are Sunday-Saturday, Weekend is Friday and Saturday nights
Heywood Hospital
Unit secretary job in Gardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: 24-Hours, Nights, 7:00pm - 7:30am, Two (2) nights per week, Every third weekend and holiday, Shifts are Sunday-Saturday, Weekend is Friday and Saturday nights
Hourly Rate: $20.00 - $26.39
Job Summary:
The Critical Care Tech acts as a vital member of the patient care delivery team, performing delegated nursing duties, environmental services duties, and food service duties to enhance the satisfaction level of the hospitalized patient. Depending upon census, may be required to float to other units in the hospital.
Responsibilities ESSENTIAL FUNCTIONS
Provides clerical support to clinical staff (e.g. maintains unit files, organizes patient care record, prepares admission and pre-op charts, etc).
Under direction of nurse, makes all appropriate arrangements for outside services, transfers, and ambulance services in a timely manner.
Appropriately prioritizes tasks adjusting to changing workload as necessary (e.g. seeks assistance as needed from appropriate resources, recognizes emergency situations, etc.).
Maintains clean and safe work environment (identifies and/or removes safety hazards).
Performs thorough, timely, and accurate transcription of physicians' orders (including entering into Meditech OE module where utilized).
Participates in the learning for colleagues and self (e.g. assist with orientation of new staff in-services, educational programs, etc.).
Updates ICU log books daily.
Assists with clerical activities, callout replacements and other duties associated with staffing and scheduling for ICU.
Coordinates clerical activities associated with patient care, so patients receive appropriate testing without delay.
Immediately enters patient orders into the computer completely and accurately.
Coordinates patient testing by calling ancillary departments upon request.
Facilitates communication between the nursing unit and other departments so that everyone involved has current and accurate information as to patient's care.
Answers the telephone and communicates information to parties involved to avoid delays in patient care.
Facilitates transfers and discharges through retrieving and copying medical records and sending and receiving faxes as needed.
Assists with facilitating room turnover to reduce the wait time of admissions.
Works together with departmental and healthcare teams to complete assignments.
Maintains a clean and comfortable environment for patients and visitors.
Removes or arranges for removal of safety hazards from environment immediately to prevent potential safety hazards from occurring.
Assists patient, physician and nurse during procedures, assisting during procedure as needed.
Assists in the admission and discharge of patients to expedite care.
Assists in the collection, labeling and delivery of routine specimens.
Observes, reports and records vital signs and intake and output as directed by the registered nurse and in accordance with Patient Care Service's Standards.
Performs EKG's, according to standard policies and procedures.
Performs Glucometer testing according to standard policies and procedures on patients 15 years or older. (This is dependent on completed competency).
Performs blood draws according to standard policies and procedures on patients 15 years or older. (This is dependent on completed competency).
Statement of Other DutiesThis document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. FUNCTIONAL DEMANDS Physical Requirements:Exerts up to 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently kneels (bending the legs at knees to come to rest on knee or knee), reaches (extending hands and arms in any direction), and feels (perceiving attributes of items as size, shape, temperature, or texture by means of fingertips). Occasionally crouches (bending body downward and forward by bending legs and spine), and stoops (bending the body downward and forward by bending the spine at the waist). ORGANIZATIONAL EXPECTATIONS Behavioral Attributes:The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Qualifications JOB REQUIREMENTS Minimum Education
High school graduate or equivalent preferred.
Minimum Work Experience
ICU or ED experience strongly preferred
Minimum Licenses and Certifications
AHA BLS Certification Required or obtained within 60-days of hire
CNA/Paramedic/EMT preferred
Acquired Critical Care Technician (CCT) competency as demonstrated by continuous employment in a CCT role with Heywood Healthcare for a period of 12 months
Required Skills
Ability to respond & maintain composure during urgent and stressful situations.
Excellent communication skills.
Experience with medical terminology preferred.
Excellent word processing skills required.
Computer skills required.
Not ready to apply? Connect with us for general consideration.
$20-26.4 hourly Auto-Apply 41d ago
IRF/LTCH Unit Secretary - Whittier Rehab Hospital
Whittier Health Network 3.8
Unit secretary job in Westborough, MA
Job Description Full time, 40 hours 3:00 - 11:30PM includes every other weekend PRIMARY RESPONSIBILITIES INCLUDE: • Under the supervision of the Director of Nursing, organizes the activities occurring on the Unit and assists the Nursing Unit staff in the efficient daily operations by implementing, coordinating and maintaining all unit clerical services and systems.
• Acts as a source of communication and maintains the physical environment of the area.
PREREQUISITES:
• High School Diploma required.
• Ability to read, write and comprehend medical terminology.
• Previous experience preferred.
• Degree/Certificate in Medical Terminology preferred.
• Current Certification in BLS of Adult, Child and Infant.
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$30k-35k yearly est. 7d ago
Unit Coordinator
Hire Partnership
Unit secretary job in Boston, MA
Job Title: Unit Coordinator Schedule: Monday-Friday | 7:00 AM - 3:30 PM Pay: $30-40/hour dependent on experience Contract: 3 Months Our client is seeking a skilled Unit Coordinator to support operations for their psychiatric inpatient and Clinical Stabilization Services (CSS) units in Brockton, MA. This role is essential in managing patient flow, coordinating admissions and discharges, and ensuring effective communication between clinical teams and referral sources.
Key Responsibilities:
Manage 8-13 patient admissions daily
Coordinate with referral sources and clinical staff
Maintain bed boards, charts, and EMR records
Support daily unit operations and discharge planning
Handle administrative tasks and assist patients and families
Qualifications:
Associate's or Bachelor's degree in Psychology or related field preferred
2+ years in a healthcare or behavioral health setting
Proficient in EMR systems (EPIC preferred)
Strong communication, multitasking, and organizational skills
Why Apply?
Make a real impact in behavioral health care while gaining valuable experience in a fast-paced, mission-driven environment.
Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.
$30-40 hourly 60d+ ago
Registration Clerk
Carewell Urgent Care 3.8
Unit secretary job in Lexington, MA
Job Description
CareWell Urgent Care is seeking a dependable full-time front desk registration clerk for our urgent care facilities in Lexington, MA. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment. Registration is the first point of contact with our patients and our goal is to set a professional and welcoming tone for their visit; our clerks must be able to work accurately and efficiently to record the patient's information and convey the assurance that our clinical staff are just what they need to feel better.
Our centers are open (7) days per week.
This is a Full-Time opening, working (3) shifts per week.
Location: Lexington, MA
Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, collecting and processing copays.
Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
Greet patients in a positive and helpful manner
Provide information and assistance as needed
Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients
Using the computer system, generate fee slips for patients, review information for accuracy and instructions
Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient's chart
Keep patients informed of their account information
Notify staff when patients are ready to be seen
Collect payments, insurance co-pays, and PDRX charges
Coordinate patient care or patient records with other clinic locations when necessary
Gather reports from referrals and prior authorizations
Be familiar with all locations, hours, directions
Answer telephone calls, record messages for other staff and deliver messages
Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts
Perform daily filing of charts and records to ensure excellent organization in patient records
Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity
Audit and balance all financial transactions to ensure accurate daily deposits
Distribute mail
Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
Provide positive team support for all personnel and department.
Skills and Qualifications:
Maintain a neat, tidy, clean and organized work area including patient waiting area
(Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
Report any problems or concerns to the center manager and billing supervisor
Adhere to professional expectations and guidelines in handbook
Key Competencies:
Strong interpersonal and communication skills
Ability to maintain confidentiality
Be organized with attention to detail
Engaging, calm under pressure, and able to handle all types of patient engagement
Be able to balance speed and accuracy
Demonstrated good judgement, initiative, and patient interaction skills
Education & Experience:
High school diploma or equivalent
1-3 years of customer service experience in a medical practice or retail environment
Proficient in MS Office programs such as Word, Excel, and SharePoint
Experience with Experity and/or When2Work is preferred, but not required
Supervisory Responsibility: This role has no supervisory responsibilities.
Work Environment: This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: The centers operate (7) days per week. Full-time employees will work three (3) shifts per week with rotating weekends.
Travel: No travel is expected for this position however, depending on the location, this position may work at more than one center.
Benefits Include: Benefits include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have (4) free urgent care visits/yr which can be shared by immediate family members.
Compensation ranges from $19 - $24/hr, based on experience.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
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$19-24 hourly 24d ago
Patient Unit Coordinator- FULLER- 36hr Days
Solutionhealth
Unit secretary job in Manchester, NH
Who We Are:
The Fuller unit is a 55-60 bed, Post-Surgical and Trauma Unit with approximately 160 employees. The average patient census is 34-38 with a focus on adult post-surgical (total knee and hip replacement), telemetry, stroke, and general medical. Our Fuller Unit provides an outstanding supportive environment and advanced training for its staff. Elliot Hospital is designated as an Orthopaedic Center of Excellence!
About the Job:
Under the supervision of an RN, the Patient Unit Coordinator performs a variety of clerical duties on patient units, including filing, transcribing, charting, sorting patient information, acting as receptionist, receiving and directing visitors, and answering the phone, etc.
What You'll Do:
Contributes to ensuring effective and efficient communication with visitors, callers, physicians, staff from other departments and others as appropriate.
Meets and greets visitors to the department; determines the purpose of visit and responds or refers to appropriate staff member.
Updates and maintains patient assignment board, Census Change Sheets, and all other patient lists.
Supports effective and efficient patient care processes through timely, accurate transcription and entry of orders/data.
Maintains Unit Secretary task list to ensure patient care which are verified by the registered nurse, to appropriate patient care documents.
Assembles patient charts for all admissions to the unit to include all appropriate documents
Prepares patient charts for patient transfers by copying and organizing required documents according to specific payer criteria.
Disassembles and reorganizes charts upon discharge before forwarding to medical records.
Coordinates completion of patient death certificates by contacting appropriate parties.
Supports the smooth functioning of the unit by performing a variety of clerical and coordinating activities as designated by the unit.
Updates and maintains the daily communication device list for the unit; ensures that all RNs receive communication device at the beginning of the shift and return them at the end of the shift.
Who You Are:
High school diploma or equivalent required.
Health Unit Coordinator (HUC) certification preferred.
Ability to express or exchange ideas by means of the spoken word. Essential functions include activities in which incumbent must convey detailed or important spoken instructions to patients, physicians, families and other employees accurately, loudly or quickly.
Ability to perform repetitive or routine duties working from detailed instructions and under standard procedures. Requires the making of minor decisions.
Excellent communication skills, both oral and written
Strong organizational skills
Software/Hardware: MS Office
Why You'll Love Us:
Medical, Dental, Vision Benefits starting the 1st of the month following you start date
Accrued Earned Time
403b with matching (fully vested) and discretionary annual core contributions
Tuition Reimbursement up to $4,000/year for full time coded employees over 30 hours/week
Nursing Student Loan Paydown Program up to $20,000
Work Shift:
7am-3:30 pm
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Schedules procedures and appointments using knowledge of information received from a variety of sources. Schedules patients for same-day inpatient procedures, and orders appropriate blood work. Schedules patients for lab testing, ancillaries, physician appointments, ICD and pacemaker appointments. Coordinates inpatient transfers and admissions. May input and edit master schedule.
Responsibilities
* Schedules patients for same-day inpatient procedures.
* Schedules patients for laboratory testing, ancillaries, physician appointments, ICD and pacemaker appointments, and outreach.
* Notifies patients of appointments, labs, testing, procedures and preparation.
* Notifies physicians, technicians, and nurses of special needs and situations of patients.
* Coordinates inpatient transfers and admissions.
* May input and edit the master schedule.
* Obtains and documents authorizations and pre-certifications prior to lab testing, physician appointments for outpatient and same-day procedures while notifying Clinic Administration concerning changes in patient insurance prior to the appointment or procedure day.
* Coordinates daily procedure and weekly schedules.
* Delivers day sheets, schedules, and procedures folders to physicians, nurses, labs and the same-day department. Processes laboratory day sheets from previous day.
* Obtains films, reports, and patient histories for procedures, testing, and physician appointments.
* Processes, uploads, and files reports.
* Notifies physicians of meetings, conferences, and patient procedure dates.
* Maintains logs, codes NNE reports, and runs monthly reports.
* Maintains an adequate stock of supplies, brochures, and forms.
* Monitors and keeps rotaries updated.
* Performs other duties as required or assigned.
Qualifications
* Associates degree with 1 year of experience working in a fast-paced hospital setting, or the equivalent in education and experience required.
* Familiarity with word processing techniques and medical terminology required.
* Must be detail oriented and possess the ability to organize, prioritize, and perform multiple tasks simultaneously.
* Excellent communication and interpersonal skills required.
Required Licensure/Certifications
- None
* Area of Interest:Secretarial/Clerical/Administrative
* Pay Range:$18.73/Hr. - $29.04/Hr.
* FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week
* Shift:Day
* Job ID:35316
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$18.7-29 hourly 47d ago
Unit Coordinator
Hebrew Seniorlife 4.1
Unit secretary job in Canton, MA
Perform diversified general clerical, secretarial, and receptionist duties according to establishedpolicies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to the philosophy and goals of the unit and the HSL.
Core Competencies:
· Communicate with residents, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity
· Maintain confidentiality of resident and unit information
· Prioritize work, and provide prompt, efficient service
· Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen resident's mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction
Position Responsibilities:
· Prepare correspondence and reports. Order supplies in a cost effective manner
· Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes
· Review information on resident records to ensure completeness and accuracy, keep files current according to established guidelines
· Coordinate appointments for residents, unit meetings, and other unit activities
· Responsible for in the staff scheduling process in conjunction with the Director of Nursing
· Assist with staffing/payroll and enter electronic time sheets/time changes
· Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, training of designated staff in computer skills
· Adhere to established departmental policies, procedures, and objectives
· Participate in educational programs, unit meetings, and quality improvement programs
· Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the HSL
· Perform other related duties as required or directed
Qualifications:
· High School or equivalent plus post high school specialized training
· Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology
· Previous secretarial experience desired
· Annual attendance at hazards communication, infection control, fire safety and elder abuse education programs
Working Conditions and Physical Demands:
· Contact with residents under a wide variety of circumstances, which may include exposure to unpleasant odors, sights, and sounds
· Push occupied wheel chairs on flat surfaces, and up/down ramp up to 50 lbs
· Gloves and masks worn occasionally
· Standing, walking, and sitting
· Lifting supplies and equipment up to 50 lbs
· Some reaching, stooping, squatting, bending, kneeling and crouching
Remote Type
Salary Range:
$41,555.00 - $58,178.00
$41.6k-58.2k yearly 2d ago
Unit Coordinator I
Mass General Brigham
Unit secretary job in Somerville, MA
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Essential Functions
-Performs clerical and other duties to assist in the general administration of the floor or unit.
-Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
-Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
-Schedules consultations, tests, procedures, and patient transport to other departments.
-Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
-Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
-May assist manager with payroll duties or scheduling of staff, or supervision of unitsecretaries. Duties may vary by department.
Qualifications
Education
High School Diploma or Equivalent required
Associate's Degree Related Field of Study preferred
Licenses and Credentials
Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred
Experience
Administrative support experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
399 Revolution Drive
Scheduled Weekly Hours
8
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 20d ago
Medical Front Desk Receptionist Lowell MA
Healthcare Recruitment Counselors
Unit secretary job in Lowell, MA
We are looking for a Front Desk Receptionist / Medical Assistant to join our medical team in Lowell MA. The ideal candidate has some experience as a front desk receptionist and has an ability to do blood draws if needed. We are seeking someone who can multi-task, stay organized and proactive in a clinical environment while performing front desk duties and potentially providing blood draws/labs if needed to cover for the current MA/Phlebotomist. This position is 2-3 days per week but there is an option for full time (4-5 days per week) if the assistant is willing to work at both of our locations (Weymouth and Lowell).
About us:
We are a group of busy, highly organized multidisciplinary physical medical offices in Massachusetts. We specialize in the use of advanced regenerative medicine to treat arthritis, sports related injuries, and chronic pain.
Essential Duties:
Front desk duties -Check patients in/out, answer the phones, and make appointments
Assist the other healthcare professionals as needed
Phlebotomy (perform blood draws) if needed to cover for the phlebotomist
Manage inventory
Manage patient flow
Maintain hygienic/sterile techniques
Ensure delivery of timeliness, cleanliness, and professionalism to each patient
Additional Responsibilities:
Demonstrates a commitment to goals, organization values and professionalism through appropriate conduct, dress, verbal, and demeanor always
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff
Requirements:
MA/Phlebotomy experience and Front desk experience
Ability to multitask
Must be a team player who is willing to work in Weymouth or Lowell (or both if wanting more hours)
Schedule:
Part time or Full time (FT employees are eligible for benefits)
2-5 days per week (depending on locations worked)
Compensation:
$26-$28/hr plus 10%-15% bonuses
We have an exceptional team of healthcare professionals and experienced administrative staff, and we are looking to add a phlebotomist/front desk receptionist to our growing team. We offer competitive pay, a flexible schedule, and the chance to help countless of people in the community while being involved in the growth and expansion of our company. If this sounds like the job opportunity for you, then please contact us.
HCRC Staffing
$26-28 hourly Auto-Apply 5d ago
Unit Coordinator
HSL Payroll Services
Unit secretary job in Canton, MA
Perform diversified general clerical, secretarial, and receptionist duties according to established policies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to the philosophy and goals of the unit and the HSL.
Core Competencies:
· Communicate with residents, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity
· Maintain confidentiality of resident and unit information
· Prioritize work, and provide prompt, efficient service
· Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen resident's mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction
Position Responsibilities:
· Prepare correspondence and reports. Order supplies in a cost effective manner
· Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes
· Review information on resident records to ensure completeness and accuracy, keep files current according to established guidelines
· Coordinate appointments for residents, unit meetings, and other unit activities
· Responsible for in the staff scheduling process in conjunction with the Director of Nursing
· Assist with staffing/payroll and enter electronic time sheets/time changes
· Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, training of designated staff in computer skills
· Adhere to established departmental policies, procedures, and objectives
· Participate in educational programs, unit meetings, and quality improvement programs
· Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the HSL
· Perform other related duties as required or directed
Qualifications:
· High School or equivalent plus post high school specialized training
· Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology
· Previous secretarial experience desired
· Annual attendance at hazards communication, infection control, fire safety and elder abuse education programs
Working Conditions and Physical Demands:
· Contact with residents under a wide variety of circumstances, which may include exposure to unpleasant odors, sights, and sounds
· Push occupied wheel chairs on flat surfaces, and up/down ramp up to 50 lbs
· Gloves and masks worn occasionally
· Standing, walking, and sitting
· Lifting supplies and equipment up to 50 lbs
· Some reaching, stooping, squatting, bending, kneeling and crouching
Remote Type
Salary Range:
$41,555.00 - $58,178.00
$41.6k-58.2k yearly Auto-Apply 60d+ ago
Unit Coordinator (Per Diem) - Cardiology Unit
Tufts Medicine
Unit secretary job in Boston, MA
Schedule Per Diem requirements are a minimum of 4 shifts a month. This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.
Job Overview
This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. This position, under the direction of clinical leadership, performs a variety of clerical duties, is a liaison to all departments, and is a communication link between patient care, customer service, and the unit.
Job Description
Minimum Qualifications:
1. High school diploma or equivalent.
Preferred Qualifications:
1. One (1) year of customer service experience in a healthcare or customer facing setting.
2. Associate's degree.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
2. Responsible for review of bed assignments and relaying this information to clinical staff.
3. Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
4. Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy. Files pertinent data in appropriate patient's record. Prepares charts for Medical Records upon discharge.
5. Prepares and maintains medical records, in accordance to hospital standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKG's, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.
6. Labels patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height and weight of new and current patients.
7. Transcribes physician orders to appropriate information sites which may include: Sorian, nursing kardex, MAR (medication administration record), intervention sheet, diet sheet and other documents utilized and completes necessary follow through.
8. Supports effective and efficient communication for the nursing unit by promptly answering phone, triaging calls, and relaying messages to staff using appropriate etiquette. Coordinates communications regarding outside services, transfers (external or internal), discharges to another facility and/or physician changes as they occur.
9. Utilizes hospital computer systems accurately to enter orders, verify orders, retrieve data and generate reports. Reports malfunction to help desk.
10. Collaborates with case management staff, social workers and nursing staff to facilitate follow up appointments within the hospital or upon discharge.
11. Coordinates communication during emergency situations or STAT requests or orders.
12. Follows through with orders unable to be completed during the off-shift and weekends.
13. Responsible for coordination of unit activities during electronic downtime.
14. Facilitates timely delivery of time and attendance records.
15. Monitors available quantity and documentation of forms, materials, supplies and equipment inventory. Responsible for tracking and returning of rental equipment.
16. Responsible for information shared at all staff meetings (by attending, reading minutes or virtual).
17. Assists with orientation and training of new unit coordinators as designated by the department leadership.
Physical Requirements:
1. Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs.
2. Requires manual dexterity using fine hand manipulations for computer keyboard operation.
3. Requires ability to see computer screen, and reports.
4. Requires ability communicate visually, verbally and audibly with healthcare personnel.
Skills & Abilities:
1. Excellent communications skills including interpersonal, phone, and written.
2. Excellent organizational skills required. Utilizes time effectively, prioritizing appropriately.
3. Ability to work with detailed, confidential material and to work independently.
4. Working knowledge of computer systems such as Microsoft Word, Excel and Outlook.
5. Maintains sensitivity, maturity and flexibility in coping with difficult situations.
6. Ability to work with all levels of staff in different departments, physicians, patients, vendors, and the community.
7. Extensive knowledge of medical terminology to enable effective communication and support duties such as transcribing medication orders.
8. Demonstrates problem solving and decision-making skills.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$18.81 - $23.51
$18.8-23.5 hourly 49d ago
Front Desk/ Receptionist
Mindlance 4.6
Unit secretary job in Cambridge, MA
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
$32k-38k yearly est. Easy Apply 23h ago
Front Desk Coordinator - Manchester/Nashua, NH
The Joint Chiropractic 4.4
Unit secretary job in Manchester, NH
Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity: Part Time - Flexible Schedule
Options to work in specific clinics and flexibility as to days or hours worked
Salary $16 - $18/hr
Holiday Pay
Bonus Potential
M-F Mornings 10am-2pm, Afternoons 2:45-7pm
Saturdays 10am-4pm
What we are looking for in YOU and YOUR skillset!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$16-18 hourly Auto-Apply 26d ago
Health Unit Coordinator | Full Time | Days
Concord Hospital 4.6
Unit secretary job in Concord, NH
The Health Unit Coordinator (HUC) 2 is responsible for multi-tasking clerical and patient customer service support functions as part of the patient care team. The Health Unit Coordinator provides the connectivity between the providers, staff and inter/intra department areas through various modalities such as fax, phone, and computers (command central). The Health Unit Coordinator 2 may also register patients and perform other data management activities. The HUC acts under the direction of daily shift supervisor and the unit resource person.
Education
High school or equivalent (GED).
Certification, Registration & Licensure
Certification required to obtain: Notary Public, State of New Hampshire, within 4 months of hire date. Must be kept current.
Experience
Must have outstanding customer service skills. Experience with Microsoft Office applications in a Windows environment.
Responsibilities
Coordinates patient and information flow at the desk area to clinical staff, patients/families and other
departments.
Greets the patient and family and completes the patient registration process.
Completes order entry process, coordinates computer downtime, and coordinates patient information
changes in the computer.
Demonstrates time management skills.
Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS
specifications.
Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
Performs job specific requirements and other duties as assigned.
Serves as a preceptor for new employees.
Employee Benefits
Competitive and comprehensive employee benefits and growth opportunities await you when you join our team.
Health insurance and dental benefit
Available to full-time (30+ hours) and part-time employees (20-29 hours)
Wellness programs
Life/LTD insurance
403B retirement savings account with employer contribution
Tuition reimbursement
On-site childcare
Complimentary on-site employee fitness center
Paid time off
Career development
Employee Activities Committee
Military Program (offering a supportive environment for those serving or who served in the armed services)
Streamlined military leave process
Enhanced military leave policy
Enrichments to benefits and paid-time-off
Organizational resources committed to employees and their families
Education for employees and managers
Recognition of service
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this Job, the employee is regularly required to hear. The employee is frequently required to do repetitive motion, perform activities that require fine motor skills, sit, speak, and walk. The employee is occasionally required to bend, reach, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, and electrical hazards - shock.
The noise level in the work environment is usually moderate.
$25k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Cardiovascular Specialists of New England
Unit secretary job in Londonderry, NH
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee front desk operations of the New Hampshire office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Londonderry, New Hampshire office.
Additional Information
Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
The average unit secretary in Salem, NH earns between $23,000 and $39,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.
Average unit secretary salary in Salem, NH
$30,000
What are the biggest employers of Unit Secretaries in Salem, NH?
The biggest employers of Unit Secretaries in Salem, NH are: