Tech Support Specialist
Unitedhealth Group Inc. job in Orlando, FL
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Care Field Services analysts provide on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT.
Primary Responsibilities:
* Serve as the on-site escalation point of contact for clinicians seeking technical assistance on-site
* Must be willing and able to travel on-site to provide IT Support within a 50-mile radius
* Perform on-site troubleshooting through diagnostic techniques and pertinent questions
* Provide effective communication with the customers
* Direct unresolved issues to the next level of support
* Log and record issues and resolutions
* Participate in On-Call rotation to Provide After-hours support
* Install workstations, printers, phone and fax machines, computers and appropriate software applications and ensure that all are in good working condition
* Provide technical expertise/training to end-users as needed to resolve equipment or software issues
* Diagnose, Troubleshoot and Resolve a wide variety and range of hardware and software related problems with operating systems, applications (including vendor software packages), and network configuration; replacing parts as required
* Prioritize and manage heavy workload in a dynamic and diverse environment
* Work with minimal direction but remain focused on critical and priority items
* Adapt to new technologies, process new information and help customers through technological changes. Improves and implements procedures as needed and/or assigned
* Coordinate new access needs and security changes. This will include coordination with internal IT leadership to establish system access and communicate back to user with relevant user ID and password information
* Direct the activities of outside contract resources to support hardware installations and/or repair as necessary
* Assure necessary security of all IT assets. This will include physical security of equipment, data, and software, as well as assuring appropriate backup of data and programs
* Complete and maintain an inventory process to track new and old equipment and software
* Ensure that all assets are properly tracked and documented for management audit and legal purposes
* Improves and implements procedures as needed and/or assigned. Consistently works to develop and maintain positive and professional relationships with all internal and external customers
* Supports the vision and values of Optum and abides by all policies and procedures
* Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation
Collaboration:
* Work with other departments to resolve issues for internal staff and external clients
* Follow-up and update customers with status and information
* Liaise with leadership and vendors for implementation of new process and workflow
* Manage escalations from the Help Desk to ensure timely resolution
* Perform hands-on fixes, including software and hardware installations
* Maintain a knowledge base for problem resolution
* Assess and recommend system reconfigurations based on trends
* Perform end-user training
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 2+ years of full-time work experience in Information Technology
* 2+ years of experience with providing IT Desktop Support
* 2+ years of experience installing software applications and performing hardware upgrades on desktop computers within a business environment as well as server infrastructure
* 2+ years of experience installing and supporting networked devices such as printers and scanners
* 2+ years of experience with Microsoft Office products, Windows Operating System, backup software applications, Cisco Hardware and Software, Microsoft SharePoint technologies and HP hardware platforms along with other related technical skills
* Access to reliable transportation & a valid US driver's license
Preferred Qualifications/Softs Skills:
* Ability to communicate effectively, both orally and in writing
* Ability to analyze and create solutions based upon data available
* Ability to use time and resources effectively and efficiently to complete work and special projects
* Have strong deductive skills in analyzing problematic systems and developing stopgap or permanent solutions. assigned
* Able to prioritize and execute on multiple projects in a high-pressure environment
* Asset management experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
VA Caregiver
Unitedhealth Group job in Fort Pierce, FL
Explore opportunities with Almost Family, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of **Caring. Connecting. Growing together.**
As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home.
**Primary Responsibilities:**
+ Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders
+ Support household tasks, meal preparation, and accompany clients to appointments or errands as needed
+ Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system
+ Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Current driver's license, vehicle insurance, and reliable transportation or access to public transit
+ Current CPR certification
+ Ability to work flexible hours
+ Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
**State-Specific Requirements**
+ FL: 40-hour AHCA-required training or passing AHCA competency test
**Preferred Qualifications:**
+ 6 months+ of home care experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
\#LHCJobs
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Medical Assistant- $1,000 Sign on Bonus
Orlando, FL job
As a Medical Assistant, you will be a part of the Clinical Care Team engaging with our patients to develop lifelong well-being and health. The Medical Assistant role makes a difference in the patient care we offer and assists physicians and other clinicians by providing a unique blend of skills and knowledge to carry out prescribed medical treatment. Medical Assistants are multiskilled health professionals responsible for performing administrative and clinical tasks in our primary care facilities while delivering outstanding customer service and maintaining positive patient engagement.
Location: CenterWell Senior Primary Care Rosemont office
Medical Assistant Job Functions:
Perform pre-visit planning based on patient visit type
Manage the provider's schedule to ensure efficient workflow
Obtain and record medical history and vital signs
Room patients and assist healthcare providers with medical procedures and treatments
Perform specimen collection and point of care testing
Prepare and administer medications under direction of healthcare providers
Ensure accurate documentation in the electronic health record (EHR) and electronic medical record (EMR) systems, including documentation of HEDIS and Stars quality measures
Maintain established quality control standards
Required
• Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
• High school diploma or equivalent
• CPR Certified
• Phlebotomy experience
• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Preferred
• Certified or Registered - (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration)
•Medication/vaccine administration experience
• 1+ years MA experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Medical Assistant Working hours:
Monday to Friday 8AM - 5PM
Scheduled 40 hours per week
Local travel may be required; Mileage is reimbursed
Senior Water Mitigation Specialist
Orlando, FL job
We are seeking a detail-oriented and proactive professional to join our team as Senior Restoration Property Specialist!
The daily responsibilities of this role could be fulfilled remotely and the candidate does not need to be in an office, but we prefer the candidate to be near in any of the hubs from the listed locations in the job.
In this role, you will independently manage, investigate, and coordinate various EMS activities, ensuring effective handling of a high volume of vendor assignments and policyholder interactions. You will be responsible for complex damage estimation, vendor invoice review, and payment processing, all while delivering exceptional customer service. This position requires a solid background in insurance claims and water mitigation, along with strong communication, organizational, and negotiation skills.
Responsibilities:
Responds to inbound calls from water mitigation vendors and makes outbound calls as appropriate. Writes complex water damage mitigation estimates, including losses that involve mold and asbestos.
Collaborates with internal and external stakeholders on invoices for claims involving program or non-program vendors.
Ensures resolution of vendor and policyholder escalations. Manages resolution of escalated reassignments.
Reviews routine and complex EMS invoices for accuracy in accordance with vendor estimating guidelines, service level agreements and/or IICRC guidelines and negotiates with vendors, public adjusters and/or customers.
Conducts reviews to ensure appropriate documentation is secured from vendors. This includes dry logs, photos and other related EMS documents.
Assists with training of less experienced staff and handles special projects as assigned.
Qualifications
Strong written and oral communications skills required
Good interpersonal, organizational, investigative and negotiation skills required
Customer service experience required
3-5 years of prior work experience in insurance and/or dealing with residential property restoration
Knowledge of water damage restoration required
Capable of writing complex structural damage estimates or water damage mitigation estimates
Demonstrated ability to handle claims of high complexity and exposure, including claims involving mold and asbestos
Ability to perform tasks involving PL and Safeco brands
Bachelor's degree plus an established record of strong property or water damage restoration experience preferred
Has completed some advanced Water EMS training, which may include WRT and/or ASD certifications
AMRT certification is preferred
Cleared background for licensing upon hire
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyAide PCS - SunCrest OMN
Unitedhealth Group Inc. job in Melbourne, FL
Explore opportunities with SunCrest OMNI, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home.
Primary Responsibilities:
* Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders
* Support household tasks, meal preparation, and accompany clients to appointments or errands as needed
* Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system
* Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current driver's license, vehicle insurance, and reliable transportation or access to public transit
* Current CPR certification
* Ability to work flexible hours
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
State-Specific Requirements:
* FL: 40-hour AHCA-required training or passing AHCA competency test
Preferred Qualifications:
* 6 months+ of home care experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Floating Ultrasound and Echocardiogram Technician
Orlando, FL job
Become a part of our caring community and help us put health first The Floating Ultrasound and Echocardiograms Technician performs radiation therapy and radiographic procedures involving the application of X-rays and radioactive substances to patients. The Floating Ultrasound and Echocardiograms Technician performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
Work location: CenterWell Leesburg, The Villages, West Orange, Apopka and Clermont
Floating Ultrasound and Echocardiogram Technician Job Functions:
Operates specialized X-ray equipment as prescribed by the physician. Keeps treatment records and prepares operational reports as required. Maintains, stores and orders equipment and supplies. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Must have certification as an Ultra-Sound and Echocardiogram Technician.
Use your skills to make an impact
Additional Information
Required Qualifications
* Completion of an accredited radiologic technology program through the American Registry of Radiologic Technologists (ARRT) or equivalent and, as individual states require, accreditation through the Joint Review Committee on Education in Radiologic Technology (JRCERT)
* Certification as an Ultra-Sound Technician with 1+ years' experience in a diagnostic facility or hospital as an Ultrasound Technician
* Certification as an Echocardiogram Technician.
* This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program
* If selected for this role, you will be required to be screened for TB
* Must be a team player with excellent communication skills
Preferred Qualifications
* High School Diploma or GED
* Experience in a fast pace/high volume environment
* Experience with MS Outlook
* Basic Computer knowledge
* Must be passionate about contributing to an organization focused on continuously improving consumer experiences
* Bilingual in English and Spanish
Floating Radiologic Technician Working hours:
Monday to Friday 8AM - 5PM
Scheduled 40 hours per week
Note: Mileage is reimbursed for travel between clinics.
In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
* Medical Benefits
* Dental Benefits
* Vision Benefits
* Health Savings Accounts
* Flex Spending Accounts
* Life Insurance
* 401(k)
* PTO including "8" paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert
Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format:
To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Language Proficiency Testing:
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
#LI-Onsite
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$64,300 - $87,700 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Easy ApplyCase Manager
Orlando, FL job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Business Enablement/Support
All Job Posting Locations:
Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States
Job Description:
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at *******************/innovative-medicine
We are searching for the best talent for a Case Manager located in Pittsburgh, PA; Raleigh, NC; Orlando, FL; or Phoenix, AZ.
Purpose:
The Case Manager is a client-facing role responsible for responding to inquiries about patient programs, referral status, benefits verification, and financial assistance for Patient Service Center (PSC). They serve as the primary contact for Healthcare Providers (HCPs), patients, internal and external teams, ensuring clear communication, efficient case navigation, and access to therapy.
Responsibilities:
* Act as the primary point of contact and case manager for client, provider and customer inquiries and escalations.
* Support patients and providers with program enrollment, benefits verification and referral to specialty pharmacies.
* Conduct initial patient onboarding calls and ongoing support outreach.
* Maintain regular communication to update all parties on case status and next steps.
* Process PAP (patient assistance program) requests and re-approvals promptly.
* Refer patients to external programs as appropriate
* Identify and document adverse events and product complaints timely.
* Independently manage an assigned territory making timely decisions for case resolution.
* Demonstrate the ability to prioritize and balance the needs of patients, HCP offices utilizing program business.
* Provide concierge-level service resolve issues efficiently and escalate when necessary.
* Collaborate with field teams, manufacturer reps, providers, and internal/external teams to resolve complex cases.
* Maintain accurate, compliant documentation and communication to support program goals.
* Uphold patient privacy laws and foster collaborative team relationships.
* Other duties as assigned.
Required Qualifications:
* High school diploma or equivalent.
* Minimum of 4 years of working experience with at least 2 years' experience in customer service, call center, or insurance roles preferably within a healthcare or pharmacy setting.
* Ability to work assigned 8 hr shift between program operating hours of 8am-8pm EST.
* Strong communication and interpersonal skills with a focus on customer service.
* Proven ability to manage a case load, prioritize tasks, and build relationships.
* Ability to efficiently navigate multiple screens and systems to perform work.
* Ability to proficiently use Microsoft programs.
Preferred Qualifications:
* Undergraduate degree
* Certified Pharmacy Technician (CPhT)
* Bilingual Spanish speaking and writing
* Knowledge of benefit verification, foundation programs, plan types, and insurance structures.
#Li-Remote
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Accountability, Communication, Customer Support Operations, Customer Support Trends, Detail-Oriented, Inquiry Handling, Issue Escalation, Process Oriented, Service Excellence
Auto-ApplyBranch Manager, Producing
Melbourne, FL job
The Producing Branch Manager's primary focus is to drive revenue, and manage risk within their branch and to continue to build a book of business. Job functions also include maintaining a superior and consistent level of client service, developing cohesive teams, providing consistent leadership, and assuming accountability for their Branch's results. In addition, a large emphasis will be placed on the recruitment and retention of Financial Advisors. Producing Branch Managers must be responsible for fiscal management, personnel management and morale, business ethics and practices, and compliance with all Federal, State, and Local laws and regulations. The Producing Branch manager reports directly to the Complex Manager or Non-Producing Branch Manager.
DUTIES and RESPONSIBILITIES:
Production-Related
* Build a client base of high net worth households by prospecting and developing new client relationships, and maintain and manage long term client relationships
* Help manage client investment needs consistent with Firm policies and industry requirements
* Keep current with information regarding regulatory requirements, financial markets and current and new products.
Product/Business Knowledge
* Has a thorough understanding of the Firm's products and those of its strategic partners; uses this knowledge to provide resources and direction in order to help drive sales
* Has a good understanding of the Firm's resources; able to direct the sales force to the appropriate resources in an efficient manner
* Effectively applies product/business knowledge to recruiting efforts; able to "translate" competitor offerings into Morgan Stanley Wealth Management products, and understand and explain how a recruit will be able to continue to help meet their clients' needs
Sales/Marketing
* Seeks opportunities to grow business and drive sales by capitalizing on Firm initiatives
* Focuses on building strong relationships with corporate departments and strategic partners to achieve the marketing efforts of the Branch.
* Drives corporate marketing initiatives to help increase market share in High Net Worth households.
Team Building
* Builds an effective team in the branch by constantly communicating relevant information on a timely basis and conducting regular meetings
* Participates in Region and Complex initiatives including sales, hiring, recruitment, diversity, and community outreach.
* Responsible for growing their branch through hiring lateral recruiting and training.
Leadership
* Leads by example by ensuring that their branch is consistently achieving the objectives of the U.S. Wealth Management Group, maintains a positive morale, has a track record for growth, has ethical business practices, and demonstrates a commitment to diversity and respect for others.
* Leads proactively by identifying trends, potential areas of growth and weakness and addressing these areas in order to positively position the branch within the geographic market.
* Leads their Branch's efforts of Sales, results, and client-centered approach experience.
* Identifies key talent in the branch and positions and develops that talent.
* Leverages the resources of the Firm to achieve the highest level of success.
* Acts as a coach and mentor for Financial Advisors in order to help drive results.
Accountability
* Responsible for the Branch's sales performance and financial performance
* Responsible for regulatory, legal and compliance issues including: Risk Management for their Branch in regards to monitoring sales, human resources, and legal and regulatory practices
* Responsible for following supervisory procedures as outlined in the Branch Manager's Supervisory Manual.
* Responsible for executing the Annual Supervisory Plan.
* Responsible for effectively communicating the status of performance and issues to the Complex Manager or Non-Producing Branch Manager
Qualifications - External
Education and/or Experience
* Bachelor's degree required or equivalent education or experience
* At least 5 or more years of experience as a Financial Advisor (with satisfactory production and compliance record) or comparable branch management or product area experience
Licenses and Registrations
* Active Series 7, 8 (or 9 and 10), 66 (or 63 and 65) and 3 registrations (Series 31 acceptable if branch conducts managed futures business only)
* Other licenses as required for role or by management
Skills
* Effective written and verbal communication skills
* Ability to think critically
* Ability to manage a team
* Strong attention to detail
* Ability to interact with senior management team, Financial Advisors, support staff, clients and corporate and field personnel as needed
* Ability to own projects at a Branch level
* Ability to organize and prioritize work, meet deadlines, and complete projects
Reports to:
* Direct reporting to: Complex Manager or Non-Producing Branch Manager
Direct reports:
* Resident Managers. Financial Advisors and Branch Support Staff
* This list is meant to be directional and should not be considered complete, as it may be supplemented on an as needed basis
* All candidates should verify that they meet the minimum eligibility requirements prior to applying
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyCall Center Representative -Pharmacy Technician (Onsite)
Orlando, FL job
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.
Job Responsibilities:
* Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
* Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
* Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
* Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
* Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* High School Diploma or GED.
* Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
* Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
* Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
* Communicate effectively in writing and verbally.
* 18 years of age or older
Preferred Qualifications
* At least 1 year of pharmacy technician experience in a retail or call center environment.
* At least 18 months as a pharmacy technician with a certificate/registration by state as granted by the State board of Pharmacy or nationally recognized certification agency.
* Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
* Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
* Fluency in Spanish and English.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $16.5 - $22 / Hourly
Regional Clinical Sales Specialist - Orlando, FL - Johnson & Johnson MedTech - Orthopaedics
Orlando, FL job
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Inside Sales -- MedTech (No Commission)
Job Category:
Professional
All Job Posting Locations:
Orlando, Florida, United States of America
Job Description:
We are searching for the best talent for Regional Clinical Sales Specialist to be in Orlando, FL.
About Orthopaedics
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit ******************** .
The overall responsibilities of the Regional Clinical Sales Specialist position include advancing the Company's sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms - such as independent coverage of surgical cases, management of billing/purchase orders, logistics , and asset management. Works under close supervision by management and in close partnership with Sales Consultants. The Regional Clinical Sales Specialist will be assigned to support territories as needed throughout their assigned area and able to travel within the U.S. as necessary (frequent overnight and/or weekend) or to relocate to the geographic region assigned by the company.
Key Responsibilities:
Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as the need arises.
Provide Operating Room and Sterile Processing Department consultation.
Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet the highest quality standards.
Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
Qualifications
Education & Experience:
Bachelor's Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience or
Minimum of 4 years of professional experience or
Recently transitioned from Active Military Duty
Other:
Ability to travel within the U.S. as necessary (frequent overnight and/or weekend)
Residence in or ability to relocate to a geographic region assigned by the Company
The ability to work in a lab/operating room environment
A valid driver's license issued in the United States
Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
Experienced in data analysis and have excellent problem-solving skills
Results orientation/Prioritization
Ability to work independently and autonomously
Ability to work in a complex organization and team structure
High level of accuracy and attention to detail.
Demonstrated ability to understand, interpret, communicate, and work in complex environments
Functional knowledge of human anatomy and physiology, basic knowledge of surgery
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. #RPOAMS
Medical Science Liaison - Autoantibody Pipeline- Southeast
Orlando, FL job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Medical Affairs Group
Job Sub Function:
Medical Science Liaison
Job Category:
Scientific/Technology
All Job Posting Locations:
Atlanta, Georgia, United States, Miami, Florida, United States of America, Orlando, Florida, United States of America, Tampa, Florida, United States of America
Job Description:
Johnson & Johnson Innovative Medicine is searching for the best talent for a Medical Science Liaison- Autoantibody Pipeline for the Southeast region. This is a field-based position located in the Southeast region, the preferred location is Atlanta, GA or Orlando, Tampa, or Miami, FL area. The territory covers Florida, Georgia, and Alabama.
About Immunology
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine
The Medical Science Liaison (MSL) is responsible for providing fair balanced, objective, scientific information and education to opinion leaders (OLs), health care professionals, and to internal partners as required by scientific and business needs.The MSL is considered an established scientific and clinical knowledge lead on current and future J&J Innovative Medicine products per Therapeutic Area (TA) alignment.The MSL is responsible for staying abreast of current scientific and treatment landscape trends in their therapeutic areas of interest.The MSL provides research support for company and investigator-initiated research.The MSL will function with high integrity and follow credo values.
The MSL is responsible for building external relationships with identified OLs and health care providers (MD, DO, PhD, PA, NP, RN, Pharm.D., bio coordinators) and developing and managing a geographical territory. These relationships and engagements can include both virtual & in-person, with a prioritization of in-person engagements when appropriate.
MSL is responsible for developing and maintaining a territory strategic plan, which includes educational activities with identified OLs, HCPs, institutions, and community practices.
The MSL role is one that requires a level of competency and experience in the disease state. The MSL is expected to possess foundational competencies in the areas of Influence & Results Focused, Communication, Stakeholder Engagement, Product & Therapeutic Area Knowledge, and Data Insights & Dissemination.
The MSL will be expected to rapidly identify and compliantly collaborate with field-based partners to ensure support of the Healthcare Providers, which will positively impact on the patients that they care for.
The MSL will continue to enhance their skills in agility, applying the competencies of Change Management, Time Management and Innovation.
The MSL is responsible for conducting all activities in accordance with current regulatory and health care compliance guidelines.
This is a field based clinical position which required travel, primarily throughout assigned geography, with infrequent meeting travel outside of assigned geography. Travel for this role is estimated at 70%.
Responsibilities:
Consistently demonstrate strategic territory planning and ability to build strong relationships within the territory.
* Responsible for developing and maintaining a field strategic plan.
* Responds in a timely manner to unsolicited scientific inquiries of HCPs/investigators/health care systems/academic medical centers and population health decision makers integrating scientific data including real world evidence into real life practice to meet customer needs.
* Presents data and information in a manner appropriate to the audience and request.
* Execute plans regarding reactive and proactive outreaches as approved via the legal/HCC exceptions process.
* Integrates scientific data into real life practice to meet customer/audience needs, adapting interpersonal style to particular situations and people.
* Anticipates the responses of various individuals and teams based on their vantage point and perspective.
* Prioritize franchise customer-based initiatives and field responsibilities, while balancing administrative duties and project responsibilities.
Executes Research Initiatives:
* Leverages knowledge of standards of care and Janssen company/investigator sponsored clinical trials and competitor landscape to facilitate external-internal research communication.
* Engages with external investigators regarding unsolicited research inquiries and act as liaison to R&D, Medical Affairs and operations teams.
* Provides clinical trial support to identify potential sites, resolve issues with enrolled sites, and participate in meetings as appropriate, including site initiation visits and investigator launch meetings.
Effectively leads at least one scientific or strategic Immunology project, exhibits strategic identification of educational gaps and elevates team acumen.
Consistently demonstrates strong scientific acumen.
* Actively participate in team calls, trainings, & journal clubs through scientific dialogue, understanding of current standard of care, and regularly sharing of scientific news.
* Attends and provides leadership at scientific conferences to gather and understand new scientific information relevant to the company and the external scientific community.
* Medical insights: Actively listens to documents and shares medical insights. Proactively synthesize data and medical insights for MSL team and other partners
* Sets aside time for self-driven learnings on current scientific landscape.
* Role includes representing and supporting JNJ at relevant scientific or other key stakeholder meetings including congresses, symposia, advisory boards and investigator meetings.
* Role includes representing JNJ at speaking engagements at relevant scientific or other key stakeholder meetings.
Continuous support Department Operations and Internal Partners:
* Performs all administrative requirements in a timely, accurate and compliant manner (e.g. expense reports, documentation of activities)
* Maintain focus and composure in uncertain circumstances with minimal direction.
* Provide regional and local support to enhance sales training initiatives and improve competencies of field personnel in partnership with Sales Learning and Development
* Communicates and collaborates with all field-based partners, and other Immunology MSL teams on a routine basis.
* Demonstrate the ability to partner with others to lead or participate in large scale projects.
* Maintains thorough understanding and competence in the following areas (regulatory and health care compliance guidelines; corporate policies on appropriate business conduct and ethical behavior; Medical Affairs SOPs and guidelines.
Qualifications
Required:
A PharmD, PhD, MD, w/ 1-2 years relevant hematology, immunology and/or auto/alloimmune clinical or research disease experience
1-2 yrs MSL experience preferably in rare disease.
Must be familiar with Microsoft Word, Excel, PowerPoint, and utilization of computers and remote technologies.
Ability to travel up to 70 %.
Preferred:
Launch experience in rare disease is highly preferred.
Significant experience giving presentations is highly preferred.
Must be familiar with Microsoft Word, Excel, PowerPoint, and utilization of computers and remote technologies.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers and internal employees contact AskGS to be directed to your accommodation resource.
#LI-Remote
Required Skills:
Preferred Skills:
Analytics Dashboards, Clinical Research and Regulations, Clinical Trials, Coaching, Critical Thinking, Customer Centricity, Data-Driven Decision Making, Data Reporting, Digital Culture, Digital Literacy, Medical Affairs, Medical Communications, Medical Compliance, Organizing, Product Knowledge, Relationship Building, Research and Development, Strategic Thinking, Technical Credibility
Auto-ApplyField Service Engineer
Orlando, FL job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Customer Management
Job Sub Function:
Technical Field Service
Job Category:
Business Enablement/Support
All Job Posting Locations:
Orlando, Florida, United States of America, Palm Beach Gardens, Florida, United States of America, Tampa, Florida, United States of America
Job Description:
We are searching for the best talent for a Field Service Engineer. This field-based position is based in Orlando/Tampa, FL area.
Candidates must have the ability to work in home office 25% & in field 75%.
Valid US Driver's license is required.
.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at *******************/.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at *******************/.
The Field Service Engineer is responsible to manage the customer support system in the installation, service and repair of all products supported by DePuy Synthes. Responsible for interaction with customers over the phone and in person for the handling of customer technical inquiries, and complaints.
Under limited supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:
* Perform Technical Support to internal and external customers through the Customer Support Call Center
* Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
* Devises and implements preventative maintenance programs and maintains performance and service records for equipment.
* Manage region and schedule to facilitate all aspects of technical / engineering work required to support all products supported and serviced by the technical department.
* Responds to customer requests for emergency service. Determines cause(s), troubleshoots and takes corrective action.
* Provides guidance to customers to include Doctors, Nurses and hospital Biomedical engineers along with Field Service Specialists and/or Representatives and assists when customer satisfaction issues arise.
* Manage customer expectations on a regular basis before and after various interactions to ensure customer satisfaction.
* Completes paperwork, documentation and administrative tasks per policy and procedures.
* Complete, clear and timely update in the Service Management System related to Workorder, Orders.
* Complete all processing of RMA returns to support individual usage of parts and equipment.
* Manage allocated inventory and complete required audits to support thereof.
* Completes required trainings for supported products and processes.
* Acts as customer advocate to represent customer needs internally
* Participate in incident investigation.
* Support installation and support of products in clinical trials, external evaluations, regulatory testing or similar.
* Responsible for communicating business-related issues or opportunities to next management level
* Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
* Be familiar with and adhere to J&J environmental and safety policies and guidelines. Immediately inform supervisors If there are any violations, deviations or hazards present Project Management, Presentation, Good communication Skills
* Responsible for communicating business-related issues or opportunities to next management level
* For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
* Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
* Performs other duties assigned as needed
Qualifications:
Education:
* A Vocational/Trade Certificate with at least 6 years' experience in a customer support, technical support/technical service role;
OR
* Associate Degree with at least 2 years' experience in EP field OR Cardiology field, or medical related field service support; or medical/hospital biomed experience;
OR
* Bachelor's degree (Preferred) in Engineering discipline with at least 2 years of experience in related medical and medical service industry highly preferred
* OR
* High School diploma with preferably 8 years related work experience in customer support, technical support/technical service.
Required:
* Customer service experience, data analysis experience
* English verbal and written communication skills.
* Organization skills.
* Knowledge of Microsoft Office.
* Problem solving skills.
* Knowledge of service management system is a plus
* Standard test equipment to include digital multimeter
* Ability to drive customer satisfaction and work improvement
* Office/Field time 25%/75%
* Ability to travel on short notice.
* Frequent air travel.
* Operate company vehicle with appropriate license.
* Ability to work weekends and "off hours" as needed to support customer and business needs
* Heavy lifting of equipment and excessive standing, lifting and bending will be required.
* Respect and apply safety rules and procedures at all times
* Use personal protective equipment (PPE) and safety devices as required.
* Participate in incident investigation.
Preferred:
* Knowledge of servicing principles, practices, and procedures
* Experience in the Medical Device Industry
* IT integration skills
This position is eligible for a company car through the Company's FLEET program.
This position is overtime eligible.
This job posting is anticipated to close on 12/16/2025.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Field Service Engineering, Field Services, Field Support, Repair Management
Auto-ApplyWealth Management Analyst
Vero Beach, FL job
Wealth Management Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As a key member of the service team, in supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will focus on assisting in areas such as digital marketing, portfolio holdings and/or proposal tools, financial planning, reporting and analysis.
DUTIES and RESPONSIBILITIES
Client Service
As a key member of the service team, provide coverage for an FA/PWA/team including:
• Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings and tracking follow-ups
• Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning client accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity
• Remaining current on all policies, procedures and new platforms Business Development Support
• Assisting the FA/PWA/team in organizing around and executing against their business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch Management
• At the direction of FA/PWA/team, executing against all administrative elements of digital and in person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity
• At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients
• At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems
• At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
EDUCATION, EXPERIENCE, KNOWLEDGE and SKILLS
• 2+ years of work experience in a field relevant to the position required
• Four-year college degree or professional certification preferred
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
• Additional product licenses may be required Knowledge/Skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven
Reports to
• Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyMedical Assistant Co-Lead Bilingual $1,000 sign on bonus
Orlando, FL job
Become a part of our caring community and help us put health first The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs advanced administrative, operational, customer support duties that require independent initiative and judgment.
The Medical Assistant Co-Lead performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on methods, tactics, and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. The Medical Assistant 3 possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants.
Use your skills to make an impact
Required
* Certified or Registered
* Phlebotomy experience
* Medication/vaccine administration experience
* 2+ years MA experience
* High school diploma or equivalent
* CPR Certified
* Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
* Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication
* This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Preferred
* 1+ years MA experience in PCO center
Medical Assistant Co-Lead Working hours:
Monday to Friday 8AM-5PM
Scheduled 40 hours per week
Local travel may be required; if so, mileage is reimbursed
PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format)
Alert
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format - HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Language Proficiency Testing:
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Benefits
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Blue Cross and Blue Shield Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
#LI-HJ1
#LI-Onsite
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$43,000 - $56,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Easy ApplyDirector, Executive Development
Orlando, FL job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Human Resources
Job Sub Function:
Talent Management
Job Category:
Professional
All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Orlando, Florida, United States of America
Job Description:
We are searching for the best talent for a Director of Executive Development located in New Brunswick, NJ or Orlando, FL.
The Director - Executive Development is a pivotal role responsible for advancing the readiness of high-potential Directors and Vice Presidents for critical enterprise roles. As the strategic right hand to the Global Head of Executive Development, this leader translates enterprise leadership-development priorities into comprehensive, future-ready solutions that integrate experiences, education, and exposure. The Director owns the end-to-end accelerated development portfolio-designing and delivering high-quality programs, capability-building experiences, and executive accelerators-and ensures offerings form a cohesive pathway that strengthens leader readiness and confidence in the leadership pipeline. This role brings deep expertise in executive development, AI-enabled rapid prototyping, experience design, and insight-driven iteration, and serves as a collaborative, team-first integrator across Executive Talent Development and Talent Management to align development solutions with leadership expectations and talent processes.
Key Responsibilities
* Translate leadership-development priorities into actionable, high-impact development experiences for high-potential Directors and Vice Presidents.
* Design and deliver integrated learning experiences, applied practice opportunities, and exposure-based components that strengthen leaders' enterprise capability.
* Own and manage the end-to-end accelerated development portfolio, ensuring offerings are cohesive, high-quality, and aligned to readiness needs.
* Apply rapid prototyping, iterative testing, and AI-enabled tools to design, refine, and scale development solutions.
* Integrate data, leader insights, and external benchmarks to continuously evolve program quality and portfolio effectiveness.
* Partner with senior leaders, HR, and Talent Management to ensure development offerings reinforce leadership expectations and strengthen confidence in successor readiness.
* Collaborate across Executive Talent Development to ensure alignment, seamless handoffs, and consistent standards across the executive-development ecosystem.
* Deliver executive development sessions with strong facilitation, communication, and executive presence.
* Ensure flawless execution of programs with disciplined attention to quality, sequencing, and participant experience.
* Build and maintain feedback loops, dashboards, and AI-supported analytics to evaluate program impact and drive continuous improvement.
Required Qualifications
* Bachelor's degree in organizational psychology, Instructional Design, Human Resources, Business Administration, Leadership Development, or related field.
* 10+ years of experience in Leadership Development, talent management, and/or executive coaching
* Demonstrated expertise in executive development design, applied capability building, and experience architecture.
* Proven ability to design and deliver comprehensive development solutions for high-potential leaders.
* Strong portfolio-management capability, integrating multiple offerings into a cohesive pathway.
* Mastery of MVP-style rapid prototyping, iterative design, and insight-driven refinement.
* Advanced AI fluency-uses AI tools to accelerate design, generate content, personalize experiences, support analytics, and enhance operational efficiency.
* Exceptional communication, influence, and change-management capabilities, able to create alignment and engagement across senior audiences.
* Strong inclusive leadership behaviors: team-first orientation, high trust, collaboration, transparency, and accountability.
* Ability to synthesize data and insights into actionable recommendations and experience enhancements.
* High learning agility, proactive ownership mindset, adaptability, and comfort operating in complex, fast-moving environments.
Preferred Qualifications
* Experience collaborating with external thought leaders, institutions, or executive-education partners.
* Experience supporting executive transitions, onboarding, or coaching engagements.
* Background in global, multi-industry, or highly matrixed environments.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
Required Skills:
Preferred Skills:
Advanced Analytics, Consulting, Cultural Communications, Employee Development Planning, HR Strategic Management, Human Resources Consulting, Mentorship, People Performance Management, Process Improvements, Relationship Building, Skills Management, Succession Planning, Tactical Planning, Talent Management, Technical Credibility
The anticipated base pay range for this position is :
$150,000.00 - $258,750.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - *********************************************
Auto-ApplySr. Ultrasound Clinical Account Specialist - Cardiac Sonographer (Orlando, FL) - Johnson and Johnson MedTech, Electrophysiology
Orlando, FL job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Orlando, Florida, United States of America
Job Description:
We are searching for the best talent for Sr. Ultrasound Clinical Account Specialist to be in Orlando, FL.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav and SOUNDSTAR catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
* Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav and SOUNDSTAR catheters in EP and IC procedures.
* Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND , CARTOMERGE and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
* Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
* Use consultative selling techniques to identify potential sales opportunities within the account.
* Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
* Maximize customer case support capability through proper planning and scheduling techniques.
* Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
* Drive collaboration and maintain consistent, open lines of communication with external partners.
* Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
* Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
* Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
* Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
* Provide mentoring for new electrophysiology commercial team members as requested.
* Perform other duties assigned as needed.
Required Qualifications:
* A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
* A minimum of 2 years of experience in clinical echocardiography lab
* Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
* Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
* Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
* A valid driver's license issued in the United States
* Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
* Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
* The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
* Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
* May be required to lift up to 60 lbs.
Strongly Preferred:
* Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
* Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
* Experience working with highly complex technical systems and/or working in a critical patient care setting.
* Effective and timely communicator with co-workers and all levels of patient care team.
* Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
* Problem solver who can think critically in high pressure environments.
* Receptive to constructive feedback and collaborates and works well in team environment.
* Able to take large amounts of data and translate information into actionable insights
* Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
* Application review: We'll carefully review your CV to see how your skills and experience align with the role.
* Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
* Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
* Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
* Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
Auto-ApplyBilingual Clinic Triage Nurse Optum at Hunters Creek
Unitedhealth Group job in Orlando, FL
**$5,000 Sign-on Bonus for External Candidates** **WellMed, part of the Optum family of businesses, is seeking a Clinic Nurse to join our team in Altamonte Springs, FL. Optum is a clinician-led care organization that is changing the way clinicians work and live.**
**As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.**
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while **Caring. Connecting. Growing together.**
Under the direction of the Provider, the Clinic Nurse provides direct patient care in accordance with Company protocols, established standards of nursing practice, and the FL Nurse Practice Act. Promptly screens patients with signs or symptoms of illness. Works with the clinical team for appropriate treatment, plan of care and disposition. Ensures patient monitoring and follow up. The Clinic Nurse reports to the Center Administrator.
**Primary Responsibilities:**
+ Contributes to and supports the corporation's quality initiatives by planning, communicating and encouraging team and individual. Maintains a strong focus on quality and continuous improvement within job scope
+ Maintains an active nursing appointment schedule for assisting the Provider in the monitoring of members' health care needs. Assists the Care Manager and Provider in the follow-up management of post-hospitalized or post-emergency room visits
+ Comprehensively screens patients for care opportunities and collaborates with treating physician to develop care plans that meet patients' needs and result in appropriate quality care
+ Provides condition specific patient education and anticipatory guidance, as well as care coordination, under the guidance of the Provider
+ Provides health teaching
+ Provides direct nursing care, comfort measures, emotional support to patients
+ Performs selected IV therapy and administers prescribed treatment per Provider order
+ Maintains clinical documentation within the medical records assuring compliance within all guidelines. Documents all interventions, responses, and outcomes
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school graduate, GED or equivalent
+ Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) or the ability to obtain within 90 days of employment
+ For RNs:
+ Associates or Bachelor's degree in Science
+ Valid Florida RN license
+ 2+ years of experience in Med-Surg, ER, ICU, Acute Care
+ Bilingual English and Spanish (Ability to read, write and speak the Spanish language fluently)
**Preferred Qualifications:**
+ Experience with electronic health records (EHR)
+ Experience in MS Office
In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors' offices. At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Beauty and Wellness Consultant
Orlando, FL job
**Job Objectives** Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.
+ Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
+ Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
+ Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
+ Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
+ Engages with omni-channel solutions to enhance customer engagement/experience.
+ Locates products in other stores or online if unavailable in the store.
**Operations**
+ Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.
+ Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.
+ Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.
+ Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.
+ Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.
+ Implements company asset protection procedures to identify and minimize profit loss.
+ Processes sales for customers and/or employee purchases on cash register.
+ Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.
+ Has working knowledge of store systems and store equipment.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments as assigned.
**Training & Personal Development**
+ Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.
+ Maintains knowledge of competition, new product/brand launches, and overall industry trends
+ Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.
+ Attends training and completes e-learning modules requested by Manager or assigned by Corporate.
+ Maintains professional appearance and image in compliance with company guidelines at all times.
+ Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.
+ Works collaboratively with Store Leadership to review goals and maintain product knowledge.
**About Walgreens**
Founded in 1901, Walgreens ( ***************** ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1719632BR
**Title:** Beauty and Wellness Consultant
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 6201 INTERNATIONAL DR,ORLANDO,FL,32819
**Full District Office Address:** 6201 INTERNATIONAL DR,ORLANDO,FL,32819-08261-02839-S
**External Basic Qualifications:**
+ High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care
+ Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
+ Knowledge of products and brands in order to engage and meet the needs of the customer.
+ Experience building and maintaining relationships within a team.
+ Basic level PC/tablet skills.
+ Requires willingness to work flexible schedule including evenings, weekends, and holidays.
+ Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
**Preferred Qualifications:**
+ Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
+ Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
+ Experience demonstrating makeup application and providing makeovers to customers.
+ Experiencing selling Prestige brands.
+ Degree from Beauty School.
+ Experience with another retailer in the form of an Externship.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 02839-ORLANDO FL
**Pay Type:** Hourly
**Start Rate:** 16
**Max Rate:** 21
Field Research Specialist
Orlando, FL job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Boston, Massachusetts, United States of America, Chicago, Illinois, United States, Dallas, Texas, United States, Danvers, Massachusetts, United States of America, Los Angeles, California, United States of America, New York, New York, United States, Orlando, Florida, United States of America
Job Description:
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
This is a field-based role available in all states/cities within United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.
We are searching for the best talent for Field Research Specialist.
We are seeking an experienced, high caliber Field Research Specialist, this is a field-based position for the U.S. Preferred candidates will be located near a major airport and have a strong clinical background in procedural areas.
The Field Research Specialist is a dual-role position that combines field-based clinical research engagement, technical expertise in medical device support, and on call, bedside clinical support. This individual serves as a critical bridge between research operations, clinical trial execution, and procedural/device support.
This individual will be responsible for driving clinical trial enrollment, retention, and building trusted partnerships with investigators, coordinators, and multidisciplinary teams. They will optimize patient safety, mitigate trial enrollment barriers, and ensure robust data integrity. Collaborating cross-functionally with JNJ Heart Recovery stakeholders and leveraging strong relationships with clinical site personnel including physicians, nurses, and clinical research specialists, the FRS supports site selection and startup, drives patient recruitment, ensures protocol and data compliance, provides on call bedside technical/device support for clinical procedures, supports challenging technical/protocol troubleshooting scenarios, critical software or product testing, and site closeouts.
As a subject matter expert on clinical trial protocol and technologies, the Field Research Specialist acts a liaison between Abiomed and the medical community, constantly communicating important information to investigators and customers - and parlaying clinical trial experience, knowledge, and feedback ("Voice of Investigator") to Abiomed cross-functional partners such as R&D, medical affairs, marketing, sales, and education.
JOB DUTIES
* Provides field support for clinical research related enrollment and procedures.
* Serve as a technology, protocol and clinical trial procedure expert and resource Abiomed stakeholders, physicians, and research personnel at the site.
* Develop and maintain in depth knowledge of clinical trial sites.
* Understand and assess investigators' interests and qualifications.
* Identify appropriate investigators as defined by study-specific requirements and by the applicable regulatory code.
* Maintain open communication and relationships with key site personnel including the Principal Investigator, Research Coordinator, as well as regulatory and legal personnel.
* Proactively and critically examine ways to enhance overall clinical trial performance.
* Facilitate communication between clinical trial sites and other Abiomed clinical staff (e.g., CRA, study team, Contracts Associate), as needed.
* Manage the following aspects of study progress, including, but not limited to:
* Start Up
* Nominate, approach, and complete qualification processes including establishing site/sponsor expectations for study execution.
* Facilitate contract/budget escalations as part of the start-up process.
Train facility staff regarding protocol requirements and technology.
* Develop site-specific strategies to promote appropriate patient enrollment. Identify site successes and challenges and assist in implementing troubleshooting techniques that promote study goal achievement.
* Provide ongoing feedback concerning all aspects of study progress, specifically enrollment and procedure related, for the purpose of developing and implementing strategies that will optimize patient safety and contribute to organizational and corporate goals/objectives.
* Provide support for all study-related aspects to research partners, including but not limited to the following questions: technical, protocol, standard of care, clinical trial reimbursement, etc.
* Provides on call, bedside case coverage for multiple clinical trials and clinical trial sites.
* Provides back up support in the following areas, trouble shooting, in-service training to physicians and healthcare professionals.
* Responsible for product reporting and troubleshooting with customers and field personnel within the clinical research portfolio.
* Collaborate with and provide feedback to Clinical Scientists and study teams in the development of clinical study deliverables, such as protocol design, source documentation, work instructions, patient recruitment materials and product training.
* Identify and communicate best practices relevant to clinical trial execution.
* Seek opportunities to continue demonstrating and developing technical, research, and organizational leadership qualities.
* Collaborate with Clinical Affairs, Medical Affairs, R&D, marketing, and commercial teams to support and advance key projects.
* Serve as a scientific interface with healthcare professionals.
* Act as resource in corporate product education as it relates to investigative technologies, as necessary.
* Develop collaborative cross-divisional team relationships.
* Provides engineering, education and clinical support in response to field-based inquiries on as needed basis.
* Transfers clinical trial knowledge and experience into meaningful input and feedback to cross functional partners in R&D, medical affairs, marketing, sales, and education.
* Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
Qualifications
* Bachelor's degree in engineering, nursing, biological sciences, a related field, equivalent or related certification in cardiology.
* Typically, a minimum of 5 years of relevant clinical experience, with in-depth knowledge of cardiology, and related cardiovascular technologies
* Direct patient support in Cath lab and operating room is a plus.
* Availability for to work on call for emergent clinical trial support required.
* Ability to work in a highly matrixed and geographically diverse business environment.
* Ability to leverage and/or engage others to accomplish projects.
* Advanced verbal and written communications with ability to effectively communicate at multiple levels in the organization. Exceptional presentation and influence skills.
* Required clinical research experience in medical devices.
* Knowledge of Good Clinical Practices and trials, including feasibility IDE.
* Multitasks, prioritizes, and meets deadlines in timely manner.
* Strong organizational and follow-up skills, as well as attention to detail.
* Ability to travel approximately 70% domestically.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Communication, Customer Centricity, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Proactive Behavior, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Vendor Selection
The anticipated base pay range for this position is :
$94,000 - $151,800
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. *********************************************
Auto-ApplyInventory Specialist, Fulfillment Center
Orlando, FL job
Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms. Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing. Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs. In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.
**Job Responsibilities:**
**Customer Experience**
+ Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.
+ Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.
+ Under the supervision of the pharmacist, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.
+ Completes On-Shelf Availability end-to-end process including warehouse and direct store delivery for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.
+ Under the supervision of the pharmacist, completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns.
+ Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock.
+ Verifies posting of all pharmacy/ prescription claims.
+ Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.
+ Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
+ Ensures all designated pull and quarantine item on-hands are updated and placed in the designated holding area.
+ Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.
+ Under the supervision of the pharmacist, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.
+ Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.
+ Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.
+ Supports keeping all counters and shelves clean and well merchandised.
+ Knowledgeable of all store systems and equipment.
+ Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.
+ In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes any additional activities and other tasks as assigned.
**Training & Personal Development**
+ Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.
+ Obtains and maintains a valid pharmacy technician registration/license/certification if required by the state.
**Communications**
+ Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.
**About Walgreens**
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1713308BR
**Title:** Inventory Specialist, Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 5710 YOUNG PINE RD,ORLANDO,FL 32829
**Full District Office Address:** 5710 YOUNG PINE RD,ORLANDO,FL,32829-07400-01397-M
**External Basic Qualifications:**
+ Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Must have a willingness to work a flexible schedule, including evening and weekend hours.
+ Demonstrated attention to detail and ability to multi-task and manage execution.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
**Preferred Qualifications:**
+ Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
+ Prefer to have prior work experience with Walgreens, with an evaluation on file.
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**