Visitor services associate vs guest services associate

The differences between visitor services associates and guest services associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a visitor services associate and a guest services associate. Additionally, a visitor services associate has an average salary of $105,864, which is higher than the $29,021 average annual salary of a guest services associate.

The top three skills for a visitor services associate include visitor services, customer service and cash handling. The most important skills for a guest services associate are PET, product knowledge, and guest service.

Visitor services associate vs guest services associate overview

	Visitor Services Associate	Guest Services Associate
Yearly salary	$105,864	$29,021
Hourly rate	$50.90	$13.95
Growth rate	-4%	-4%
Number of jobs	84,087	114,437
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 46%
Average age	40	40
Years of experience	12	12

Visitor services associate vs guest services associate salary

Visitor services associates and guest services associates have different pay scales, as shown below.

	Visitor Services Associate	Guest Services Associate
Average salary	$105,864	$29,021
Salary range	Between $77,000 And $144,000	Between $22,000 And $37,000
Highest paying City	Washington, DC	San Francisco, CA
Highest paying state	Illinois	Alaska
Best paying company	Massachusetts Institute of Technology	Stanford University
Best paying industry	Professional	Retail

Differences between visitor services associate and guest services associate education

There are a few differences between a visitor services associate and a guest services associate in terms of educational background:

	Visitor Services Associate	Guest Services Associate
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 46%
Most common major	Fine Arts	Business
Most common college	-	-

Visitor services associate vs guest services associate demographics

Here are the differences between visitor services associates' and guest services associates' demographics:

	Visitor Services Associate	Guest Services Associate
Average age	40	40
Gender ratio	Male, 30.8% Female, 69.2%	Male, 34.5% Female, 65.5%
Race ratio	Black or African American, 12.2% Unknown, 5.6% Hispanic or Latino, 19.3% Asian, 7.2% White, 55.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 20.6% Asian, 6.6% White, 54.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between visitor services associate and guest services associate duties and responsibilities

Visitor services associate example responsibilities.

Hire, train, schedule, and manage a team of sixteen part-time brewery ambassadors.
Take visitation notes, submit to DCS
Keep up to date on HIPPA and OSHA laws and regulations.
Host travel writers and FAM tours to help promote tourism and attractions.
Provide hands-on parenting and life skills education to families within the DCS system.
Open and close POS register daily; including invoice and purchase order creation and processing.

Guest services associate example responsibilities.

Manage the PBX telephone system by answering calls about city attractions, dining, services, policies, and directions.
Manage crew by utilizing professional leadership skills.
Participate in execution of marketing events such as concerts, celebrity meet and greets, giveaways, parties and tournaments.
Process customer account payments utilizing IBM POS technology.
Distribute all merchandise for promotional purposes and giveaways.
Operate PBX telephone system and assist with inventory responsibilities.

Visitor services associate vs guest services associate skills

Common visitor services associate skills

Visitor Services, 31%
Customer Service, 10%
Cash Handling, 9%
Membership Sales, 8%
Front Desk, 6%
POS, 5%

Common guest services associate skills

PET, 34%
Product Knowledge, 21%
Guest Service, 8%
Reservations, 7%
Customer Service, 3%
Front Desk, 3%

Visitor Services Associate vs. similar jobs

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Office and Administrative Industry
Visitor Services Associate
Visitor Services Associate vs Guest Services Associate

Updated January 8, 2025

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