Visitor services associate vs special service associate

The differences between visitor services associates and special service associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a visitor services associate and a special service associate. Additionally, a visitor services associate has an average salary of $105,864, which is higher than the $52,386 average annual salary of a special service associate.

The top three skills for a visitor services associate include visitor services, customer service and cash handling. The most important skills for a special service associate are customer service, front end, and customer orders.

Visitor services associate vs special service associate overview

	Visitor Services Associate	Special Service Associate
Yearly salary	$105,864	$52,386
Hourly rate	$50.90	$25.19
Growth rate	-4%	-4%
Number of jobs	84,087	75,617
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 38%
Average age	40	40
Years of experience	12	12

Visitor services associate vs special service associate salary

Visitor services associates and special service associates have different pay scales, as shown below.

	Visitor Services Associate	Special Service Associate
Average salary	$105,864	$52,386
Salary range	Between $77,000 And $144,000	Between $26,000 And $102,000
Highest paying City	Washington, DC	-
Highest paying state	Illinois	-
Best paying company	Massachusetts Institute of Technology	-
Best paying industry	Professional	-

Differences between visitor services associate and special service associate education

There are a few differences between a visitor services associate and a special service associate in terms of educational background:

	Visitor Services Associate	Special Service Associate
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 38%
Most common major	Fine Arts	Business
Most common college	-	-

Visitor services associate vs special service associate demographics

Here are the differences between visitor services associates' and special service associates' demographics:

	Visitor Services Associate	Special Service Associate
Average age	40	40
Gender ratio	Male, 30.8% Female, 69.2%	Male, 28.8% Female, 71.2%
Race ratio	Black or African American, 12.2% Unknown, 5.6% Hispanic or Latino, 19.3% Asian, 7.2% White, 55.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 21.7% Asian, 6.0% White, 54.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between visitor services associate and special service associate duties and responsibilities

Visitor services associate example responsibilities.

Hire, train, schedule, and manage a team of sixteen part-time brewery ambassadors.
Take visitation notes, submit to DCS
Keep up to date on HIPPA and OSHA laws and regulations.
Host travel writers and FAM tours to help promote tourism and attractions.
Provide hands-on parenting and life skills education to families within the DCS system.
Open and close POS register daily; including invoice and purchase order creation and processing.

Special service associate example responsibilities.

Manage RTV process: obtaining credits from vendors, key-rec errors, key-rec new orders.
Manage all VIP internal events, including new attraction grand openings, press junkets and host functions.
Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Assist customers in applying for home depot credit card.
Maintain accountability reports, special orders on hand report, and POS discrepancy reports.
Help to reduce refunds seek at POS and special order desk by researching discrepancies and offering alternate resolution.

Visitor services associate vs special service associate skills

Common visitor services associate skills

Visitor Services, 31%
Customer Service, 10%
Cash Handling, 9%
Membership Sales, 8%
Front Desk, 6%
POS, 5%

Common special service associate skills

Customer Service, 37%
Front End, 16%
Customer Orders, 5%
Customer Complaints, 4%
Customer Satisfaction, 4%
Customer Transactions, 3%

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Office and Administrative Industry
Visitor Services Associate
Visitor Services Associate vs Special Service Associate

Updated January 8, 2025

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