Web sphere administrator vs service administrator

The differences between web sphere administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a web sphere administrator and a service administrator. Additionally, a web sphere administrator has an average salary of $87,060, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a web sphere administrator include web application, windows and linux. The most important skills for a service administrator are customer service, patients, and data entry.

Web sphere administrator vs service administrator overview

	Web Sphere Administrator	Service Administrator
Yearly salary	$87,060	$54,573
Hourly rate	$41.86	$26.24
Growth rate	5%	5%
Number of jobs	63,722	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

What does a web sphere administrator do?

A WebSphere administrator is someone who works in the information technology field. WebSphere administrators specialize in the WebSphere technology of IBM, used in business websites. They handle the server and support business enterprises with this program. They supervise the operational and deployment tasks, update technical documentation, and determine project requirements. It is their job to monitor the performance of the application server and create reports. Also, they may offer assistance through chat, phone calls, and email.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Web sphere administrator vs service administrator salary

Web sphere administrators and service administrators have different pay scales, as shown below.

	Web Sphere Administrator	Service Administrator
Average salary	$87,060	$54,573
Salary range	Between $67,000 And $111,000	Between $33,000 And $88,000
Highest paying City	San Francisco, CA	Sunnyvale, CA
Highest paying state	Washington	California
Best paying company	JPMorgan Chase & Co.	VMware
Best paying industry	Retail	Finance

Differences between web sphere administrator and service administrator education

There are a few differences between a web sphere administrator and a service administrator in terms of educational background:

	Web Sphere Administrator	Service Administrator
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 53%
Most common major	Computer Science	Business
Most common college	-	Stanford University

Web sphere administrator vs service administrator demographics

Here are the differences between web sphere administrators' and service administrators' demographics:

	Web Sphere Administrator	Service Administrator
Average age	43	43
Gender ratio	Male, 79.1% Female, 20.9%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.5% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between web sphere administrator and service administrator duties and responsibilities

Web sphere administrator example responsibilities.

Achieve dynamic provisioning on EC2 with Knife-EC2 plug-in.
Used JACL scripts and shell scripts to automate the deployments and configuration of WebSphere.
Create scripts to automate routine tasks including log rotation and restarts, deployment script using python and wsadmin.
Experience in setting up multiple domains, including machines, manage servers, node managers and clusters in all the environments.
Install and configure Jenkins to automate the WebSphere application deployments.
Key role in managing content and organizational structure for several company websites and internal Intranet website, distribution of electronic communications.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Web sphere administrator vs service administrator skills

Common web sphere administrator skills

Web Application, 6%
Windows, 5%
Linux, 5%
IBM Websphere, 5%
Application Server, 4%
Web Servers, 4%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Web Sphere Administrator
Web Sphere Administrator vs Service Administrator

Updated January 8, 2025

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