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Account adjuster vs account representative

The differences between account adjusters and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account adjuster and an account representative. Additionally, an account adjuster has an average salary of $40,969, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for an account adjuster include customer service, patient accounts and delinquent accounts. The most important skills for an account representative are customer service, patients, and patient accounts.

Account adjuster vs account representative overview

Account AdjusterAccount Representative
Yearly salary$40,969$36,977
Hourly rate$19.70$17.78
Growth rate-8%-8%
Number of jobs61,766183,446
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 52%
Average age4646
Years of experience1212

Account adjuster vs account representative salary

Account adjusters and account representatives have different pay scales, as shown below.

Account AdjusterAccount Representative
Average salary$40,969$36,977
Salary rangeBetween $24,000 And $68,000Between $26,000 And $51,000
Highest paying City-Los Angeles, CA
Highest paying state-California
Best paying company-New Relic
Best paying industry-Finance

Differences between account adjuster and account representative education

There are a few differences between an account adjuster and an account representative in terms of educational background:

Account AdjusterAccount Representative
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college--

Account adjuster vs account representative demographics

Here are the differences between account adjusters' and account representatives' demographics:

Account AdjusterAccount Representative
Average age4646
Gender ratioMale, 38.9% Female, 61.1%Male, 33.6% Female, 66.4%
Race ratioBlack or African American, 11.8% Unknown, 4.1% Hispanic or Latino, 19.3% Asian, 4.1% White, 60.2% American Indian and Alaska Native, 0.5%Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between account adjuster and account representative duties and responsibilities

Account adjuster example responsibilities.

  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Provide assistance regards to trouble shooting, account status, miss invoice and account reconciliation.
  • Resolve all invoice and sales order processing issues that relate in amounts due to/from all customers.
  • Determine presumptive Medicare and/or Medicaid eligibility.
  • Used ACCURINT software to maintain and update files.
  • Search Lexus/Nexus Accurint database to locate customer.
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Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
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Account adjuster vs account representative skills

Common account adjuster skills
  • Customer Service, 16%
  • Patient Accounts, 13%
  • Delinquent Accounts, 9%
  • Payment Arrangements, 8%
  • Inbound Calls, 6%
  • Credit Reports, 6%
Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%

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