Account adjuster vs collection team lead

Differences between account adjuster and collection team lead duties and responsibilities

Account adjuster example responsibilities.

• Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
• Provide assistance regards to trouble shooting, account status, miss invoice and account reconciliation.
• Resolve all invoice and sales order processing issues that relate in amounts due to/from all customers.
• Determine presumptive Medicare and/or Medicaid eligibility.
• Used ACCURINT software to maintain and update files.
• Search Lexus/Nexus Accurint database to locate customer.
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Collection team lead example responsibilities.

• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Receive and distribute ACH forms receive form all lots.
• Assist consumers in money and behavior managements and ensures HIPAA compliance
• Collect monies from Medicaid, Medicare, VA and various other third party payers.
• Perform insurance follow up on account receivables of Medicare, Medicaid and private health insurance claims to expedite claim reimbursement.
• Negotiate payments resolutions for delinquent customers to become current while using professionalism, and adhering to all applicable FDCPA collection laws.
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