Account adjuster vs collector

The differences between account adjusters and collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account adjuster and a collector. Additionally, an account adjuster has an average salary of $40,969, which is higher than the $34,872 average annual salary of a collector.

The top three skills for an account adjuster include customer service, patient accounts and delinquent accounts. The most important skills for a collector are patients, customer service, and payment arrangements.

Account adjuster vs collector overview

	Account Adjuster	Collector
Yearly salary	$40,969	$34,872
Hourly rate	$19.70	$16.77
Growth rate	-8%	-8%
Number of jobs	61,766	23,948
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 31%
Average age	46	46
Years of experience	12	12

Account adjuster vs collector salary

Account adjusters and collectors have different pay scales, as shown below.

	Account Adjuster	Collector
Average salary	$40,969	$34,872
Salary range	Between $24,000 And $68,000	Between $27,000 And $44,000
Highest paying City	-	Los Angeles, CA
Highest paying state	-	Alaska
Best paying company	-	Uline
Best paying industry	-	Finance

Differences between account adjuster and collector education

There are a few differences between an account adjuster and a collector in terms of educational background:

	Account Adjuster	Collector
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Account adjuster vs collector demographics

Here are the differences between account adjusters' and collectors' demographics:

	Account Adjuster	Collector
Average age	46	46
Gender ratio	Male, 38.9% Female, 61.1%	Male, 36.0% Female, 64.0%
Race ratio	Black or African American, 11.8% Unknown, 4.1% Hispanic or Latino, 19.3% Asian, 4.1% White, 60.2% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between account adjuster and collector duties and responsibilities

Account adjuster example responsibilities.

Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Provide assistance regards to trouble shooting, account status, miss invoice and account reconciliation.
Resolve all invoice and sales order processing issues that relate in amounts due to/from all customers.
Determine presumptive Medicare and/or Medicaid eligibility.
Used ACCURINT software to maintain and update files.
Search Lexus/Nexus Accurint database to locate customer.

Collector example responsibilities.

Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
Provide excellent customer service while following HIPPA confidentiality laws.

Account adjuster vs collector skills

Common account adjuster skills

Customer Service, 16%
Patient Accounts, 13%
Delinquent Accounts, 9%
Payment Arrangements, 8%
Inbound Calls, 6%
Credit Reports, 6%

Common collector skills

Patients, 14%
Customer Service, 10%
Payment Arrangements, 10%
Excellent Interpersonal, 9%
Delinquent Accounts, 8%
Student Loans, 5%