Account adjuster vs student loan collector

Differences between account adjuster and student loan collector duties and responsibilities

Account adjuster example responsibilities.

• Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
• Provide assistance regards to trouble shooting, account status, miss invoice and account reconciliation.
• Resolve all invoice and sales order processing issues that relate in amounts due to/from all customers.
• Determine presumptive Medicare and/or Medicaid eligibility.
• Used ACCURINT software to maintain and update files.
• Search Lexus/Nexus Accurint database to locate customer.
Show more

Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.