Key Account Manager
Account manager job in Grand Rapids, MI
Job Description
We are recruiting for a Key Account Manager who will serve as the primary liaison between the Company and the Customer to facilitate the efficient delivery of products and services. The Key Account Manager leads a cross-functional team that includes members from sales, engineering, purchasing and operations to provide excellent customer service and achieve program objectives for delivery, cost and quality.
Essential Duties and Responsibilities
Manages customer programs from purchase order through final delivery, with a drive to provide Superior Customer Service .
Coordinates internal and external resources to ensure efficient execution and on-time delivery of current orders, projects, and new program launches.
Establishes and cultivates excellent internal and external customer relationships while serving as the primary interface with our customers to answer questions, resolve issues and provide information.
Works with Engineering and Operations Teams to ensure quality products are produced per customer specifications.
Coordinates with internal and external teams to align ABT commitments with customer needs and deadlines. Works to remove roadblocks that could impact these commitments and elevates internally and externally where necessary.
Regularly communicates with and updates customers regarding program progress, delivery dates, and metrics.
Investigate and resolve customer concerns, including return materials, pricing and delivery issues. Reconciling supporting data and systems to ensure customer satisfaction and clearing challenges when necessary
Creates, maintains and monitors Actions Register for each program to ensure timely resolution of all open actions.
Performs risk management and escalates to management appropriately.
Become fluent in purchase order requirements and/or long-term agreements in order to ensure compliance with internal and customer standards, processes and procedures.
Ensures that all technical communications and shipments to customers are in compliance with ITAR.
Performs other duties as assigned by Manager.
Qualifications/Requirements
Bachelor's Degree
Excellent problem-solving skills
Excellent customer service and communication skills
Proficient in Microsoft Office applications
Qualifications/Preferred
Documented technical experience
Experience reading and understanding technical drawings, designs, and specifications
Program Management experience
Ability to understand customer quality, commercial, and technical requirements
Client Relationship Manager (BLDI)
Account manager job in Grand Rapids, MI
Mission
BLDI Environmental Engineering is a full-service environmental consulting firm headquartered in Grand Rapids, Michigan. Founded in 1991, BLDI continues to provide progressive, professional, and practical consulting services. We offer straight-forward, cost-effective solutions to environmental issues. BLDI is proud of our steadfast reputation for meeting or exceeding our client's expectations, resulting in repeat projects with longstanding customers.
BLDI is part of a portfolio of companies managed Waséyabek Development Company, LLC (WDC), a legal entity, created and wholly owned by the Nottawaseppi Huron Band of the Potawatomi (NHBP), a federally recognized Indian Tribe. WDC is committed to fostering the development of a stable, diversified economy for the Band which will contribute to its long-term wealth and economic self-sufficiency while managing risk and creating quality employment opportunities. Members of NHBP or other federally-recognized tribes are encouraged to apply.
Purpose of the Role
The Client Relationship Manager is responsible for building and maintaining strong, trusted relationships with clients across all BLDI service areas. This role is centered on presence, reliability, and proactive communication, ensuring clients feel supported, informed, and confident in their partnership with BLDI.
Serving as a primary external face of the company, the Client Relationship Manager maintains regular in-person engagement, identifies opportunities, strengthens long-term relationships, and supports consistent, high-quality client experiences. This position is designed to grow over time and may evolve into a future sales leadership role.
Minimum Qualifications
Minimum 6 years of experience in a relationship-driven, client-facing role such as sales, business development, account management, or professional services
Experience in environmental consulting, banking, real estate, development, energy, or related industries preferred but not required
Strong interpersonal skills with a natural ability to build trust and rapport
Highly organized with strong follow-through and time management skills
Comfortably representing services at a high level and learning technical offerings over time
Effective and professional communicator across phone, email, written correspondence, meetings, and presentations
Willingness and ability to travel regularly for face-to-face client engagement
Ability to pass a drug screen and extensive background investigation, including but not limited to personal and professional financial history, nationwide criminal record search, credit check and other relevant background information deemed necessary by WDC.
Key Responsibilities
Client Relationship Management
Build and deepen relationships with clients across banking, real estate, development, municipal, federal, oil and gas, and businesses managing UST and AST assets
Serve as a primary relationship contact for clients navigating environmental risk, compliance, and long-term site responsibilities
Maintain consistent visibility through onsite visits, meetings, and regular communication
Develop familiarity with UST and AST ownership considerations, compliance drivers, and remediation concerns to anticipate client needs
Understand client workflows, operational pressures, and regulatory timelines to proactively identify opportunities
Act as a dependable, responsive point of contact clients can rely on for clarity and follow-through
Business Development, Proposals, and Account Growth
Identify and support opportunities across BLDI's service lines including Environmental Due Diligence, Remediation, and Federal work
Assist with proposal development, including scoping coordination, messaging, client strategy, and follow-up
Manage and grow a portfolio of key client relationships with responsibility for retention and expansion
Track client activity, opportunities, and outcomes using CRM tools and provide regular updates to leadership
Represent BLDI at industry events, networking functions, and client-facing engagements
Collaboration and Internal Alignment
Share client insights, market feedback, and upcoming opportunities with Directors, Project Managers, and leadership
Coordinate with technical teams to ensure client needs, expectations, and timelines are clearly understood
Support continuous improvement by relaying client feedback and market trends
Partner with marketing and leadership on outreach, engagement strategies, and account planning
Minimum Qualifications
Minimum 6 years of experience in a relationship-driven, client-facing role such as sales, business development, account management, or professional services
Experience in environmental consulting, banking, real estate, development, energy, or related industries preferred but not required
Strong interpersonal skills with a natural ability to build trust and rapport
Highly organized with strong follow-through and time management skills
Comfortably representing services at a high level and learning technical offerings over time
Effective and professional communicator across phone, email, written correspondence, meetings, and presentations
Willingness and ability to travel regularly for face-to-face client engagement
Ability to pass a drug screen and extensive background investigation, including but not limited to personal and professional financial history, nationwide criminal record search, credit check and other relevant background information deemed necessary by WDC.
Compensation
This role includes a competitive base salary and an incentive or commission structure tied to performance, relationship growth, and business development outcomes. Compensation will align with experience, responsibility, and long-term growth potential within the organization.
Role Summary
The Client Relationship Manager plays a critical role in strengthening BLDI's client partnerships through trust, communication, and consistent presence. This position supports immediate business development needs while developing the skills, perspective, and leadership capacity necessary to grow into expanded sales and leadership responsibilities over time.
Disclaimer:
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
Auto-ApplyClient Retention Manager - Farmers Insurance
Account manager job in Grandville, MI
Job Description
Customer Retention Manager | Farmers Insurance
Looking to grow your career with a company that values client relationships and service excellence? Farmers Insurance is seeking a dedicated and customer-focused Customer Retention Manager to support our top-rated agency.
In this role, you'll be the primary point of contact for existing clients, ensuring their insurance needs are met with care, accuracy, and proactive support. If you enjoy helping people, solving problems, and building lasting connections, this role is ideal for you.
About Our Agency
At Farmers Insurance, we're committed to protecting what matters most to our clients-while also helping our team members reach their full potential. We foster a supportive, collaborative workplace that values expertise, initiative, and personal growth. As part of our team, you'll gain access to professional training, mentorship, and opportunities to advance your skillset and career.
Key Responsibilities
As a Customer Retention Manager, you will:
Build strong relationships with existing clients through consistent and attentive service
Assist customers with policy updates, billing questions, claims support, and coverage reviews
Conduct regular outreach to ensure client satisfaction and retention
Identify opportunities to offer additional coverage that meets client needs
Provide accurate information about insurance products and maintain compliance with industry standards
Manage client interactions through CRM systems, ensuring timely follow-up and documentation
Collaborate with other team members to support agency goals and deliver a seamless client experience
What We're Looking For
The ideal candidate will demonstrate a passion for helping others and a commitment to delivering excellent client service.
Preferred Skills & Experience:
1+ year of customer service, account management, or insurance experience
Excellent verbal and written communication skills
Strong problem-solving ability and attention to detail
Friendly, positive attitude with a professional mindset
Ability to prioritize tasks and manage time effectively
Property & Casualty and/or Life & Health licenses (preferred or willingness to obtain)
Bilingual abilities a plus
Why Join Our Team
As a Customer Retention Manager, you'll enjoy:
Competitive base compensation with performance incentives
Paid training and continuing education opportunities
Opportunities for professional growth within the agency
Flexible scheduling options (may include hybrid flexibility)
Supportive, team-focused culture that values results and relationships
Paid time off, holidays, and recognition programs
A well-known brand with a longstanding reputation for excellence
Ready to Make an Impact?
Joining our Farmers Insurance agency as a Customer Retention Manager is more than a job-it's a chance to empower and protect the people we serve every day. If you're ready to make a meaningful difference and grow your career along the way, we'd love to hear from you.
Apply today to take your next step with Farmers Insurance.
Compensation Range: $45K - $75K
Client Service Accountant
Account manager job in Grand Rapids, MI
Job Description
We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment.
Our Culture
AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries.
Responsibilities
Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online.
Process payroll and payroll tax returns (annual, quarterly, monthly).
Compile financial statements and other financial information from client data.
Prepare quarterly and monthly reports.
Utilize journal entry bookkeeping in clients' accounts.
Assist with client communications.
Pro-actively champion an attitude of quality service.
Requirements
Associate or bachelor's degree in business-related field is preferred.
3+ years of recent payroll, accounting, bookkeeping experience.
Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions.
Knowledge of fundamental principles of accounting, financial statements and monthly reporting.
Ability to organize work and projects, prioritize and meet deadlines.
Strong analytical skills.
Ability to effectively multi-task.
Effective communication skills.
Detail-oriented.
Ability to adapt to change.
Hospice Client Support Executive
Account manager job in Grand Rapids, MI
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program
Flexible Work Schedule
Mentorship Culture
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Mileage Reimbursement
Cutting Edge Technology
What We Can Offer
A competitive base salary with no cap on incentives - unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives - top performers make 6 digits in total compensation
Career ladder growth opportunities - we're expanding!
The ability to keep your current relationships and continue to build on them
A stand-alone hospice with a care continuum (home health and physician services)
In-house research and development team to help build the innovative/specialty programs that we offer our clients
Data driven territories that set you up for success
Strong training and orientation program - including an orientation manual
Senior leadership team all have 25+ years post-acute management experience
In-house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
Key Responsibilities
Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services.
In this role you will be responsible for:
Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals.
Utilize your strong network within the healthcare community to generate leads and close sales.
Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
Providing education to senior living communities, health systems, and referral sources
Growing service lines and receiving referrals from our healthcare community partners
Distributing and ensuring all referral sources have proper forms and materials for company service lines
Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts
Required Qualifications
Hospice or Post Acute sales experience
Will also consider discharge planners working in these spaces
High School Diploma or GED equivalent
Valid Driver's License
Reliable transportation and valid automobile insurance coverage
Proven interpersonal, coordination, and leadership skills with ability to communicate effectively
Practical and theoretical knowledge of hospice and palliative care
Desired Qualifications
Associate degree or Bachelor's degree preferred
Demonstrates active involvement in professional organizations and community activities
Location
Home Office: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546
Main Service Area: Grand Rapids and surrounding areas
Hours
Office Hours: 8:00 am - 5:00 pm, Monday through Friday
Pay Range$80,000-$110,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
Auto-ApplyAccountant-Full Time-Lodgco Hospitality
Account manager job in Grand Rapids, MI
Lodgco Hospitality is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates, guest, and investors. At Lodgco we are as committed to our associates as we are to our guests. After all, an energetic, empowered, and well-trained workforce is essential to our success. We strive to be your employer of choice in the Hospitality industry, by offering competitive wages, great benefits, and a promise to offer a path to grow. Come join our team and experience the excitement of working in a culture where hard work and dedication are recognized and rewarded. This position will be in our new Grand Rapids Corporate office.
This position is responsible for accounting and financial reporting for multiple hotels. Responsibilities will include, but are not limited to, timely and accurate completion of the following:
Review and approve accounts payable
Analyze and reconcile all general ledger accounts.
Reconcile bank statements.
Compare actual to budgeted performance, and identify variances
Assist in budget preparation.
Assist in yearend process.
Direct Bill and accounts receivable
Competencies:
Strong Leadership and Teamwork abilities
Communication both verbal and written.
Computer software skills
Time management and problem-solving skills
Self-motivated, well organized, and goal-oriented
Qualifications:
2-3 years of accounting experience, preferably in hospitality/finance
Bachelor's degree in accounting or finance, is preferred.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law
Senior Account Manager - Dry Mix
Account manager job in Grand Rapids, MI
Roskam Foods Position Title: Sr Account Manager Reports to: SVP of Sales Position Description and Purpose: Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We're a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we're on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. And we are growing with some new and amazing customers! We have an opening for a Sr Account Manager. In this role you will play a critical role in driving revenue growth, fostering client relationships, and contributing to the overall success of the organization. Come join the team that is reaching exponential potential by multiplying possibilities! ESSENTIAL FUNCTIONS:
Client Relationship Management: Serve as the primary point of contact for key clients, building and maintaining strong, long-term relationships. Understand clients' needs, objectives, and challenges to provide tailored solutions and ensure client satisfaction.
Account Growth: Identify opportunities for account expansion and revenue growth within existing client accounts. Develop strategies to upsell or cross-sell additional products or services that align with clients' needs and goals.
Strategic Planning: Collaborate with internal teams to develop strategic account plans that outline objectives, tactics, and timelines for achieving account goals. Align strategies with overall business objectives and client expectations.
Account Retention: Implement retention strategies to minimize client churn and maximize client loyalty. Proactively address any issues or concerns raised by clients to maintain strong relationships and prevent attrition.
Sales Forecasting and Reporting: Monitor and analyze sales performance metrics for assigned accounts, including revenue, profitability, and pipeline activity. Prepare regular reports and forecasts to track progress toward sales targets and identify areas for improvement.
Contract Negotiation: Lead contract negotiations with clients to secure favorable terms and conditions that are mutually beneficial for both parties. Ensure that contracts are compliant with company policies and legal requirements.
Cross-Functional Collaboration: Work closely with internal teams such as sales, marketing, product development, and customer support to coordinate efforts and deliver integrated solutions to clients. Serve as a liaison between clients and internal stakeholders.
Customer Advocacy: Act as a client advocate within the organization, representing clients' interests and feedback to drive product enhancements, service improvements, and overall customer satisfaction.
Market Analysis: Stay informed about industry trends, competitive landscape, and market dynamics that may impact client accounts. Use market insights to identify new opportunities and mitigate risks.
Leadership and Mentoring: Provide guidance and mentorship to junior account management team members, sharing best practices, providing constructive feedback, and fostering professional development.
EDUCATION & EXPERIENCE:
5-7 years of experience in sales, account management, or a related field, with a proven track record of success in managing key client accounts and driving revenue growth.
Familiarity with the industry or market segment in which the organization operates, including key players, trends, and challenges.
Strong strategic planning and problem-solving skills, with the ability to develop and execute effective account management strategies.
Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels, both internally and externally.
Proficiency in negotiation techniques and contract management, with the ability to secure favorable outcomes for the organization and its clients.
Strong analytical skills and attention to detail, with the ability to analyze sales data, identify trends, and make data-driven decisions.
A customer-centric mindset, with a commitment to understanding and addressing clients' needs and delivering exceptional service.
Ability to collaborate effectively with cross-functional teams and leverage internal resources to achieve account objectives.
A results-oriented approach, with a focus on achieving sales targets, maximizing revenue, and delivering measurable outcomes for clients and the organization.
A bachelor's degree in business administration, marketing, or equivalent experience.
Roskam Foods offers a competitive compensation package including medical, dental and vision benefits, life and disability insurance, and a 401K plan with company match. AAP/EEO Statement: Roskam Foods is a recognized veteran friendly and equal opportunity employer.
Senior Account Executive-Resale | Michigan
Account manager job in Grand Rapids, MI
Full-time Description
What we do:
At US Signal we pride ourselves on providing innovative solutions and exceptional customer experiences to help businesses and individuals succeed. Our dynamic and passionate team works in a collaborative and supportive environment to drive success for our clients and employees alike. We value long-term relationships and strive to create a challenging and rewarding workplace where employees can grow personally and professionally.
We are seeking an experienced Senior Account Executive to join our team in Michigan. This role will be virtual and require 0-25% travel throughout the state of Michigan to customer sites.
This is a sales-focused role responsible for acquiring new customers and expanding business within an assigned territory. The position involves selling resale products and services, both in person and through digital channels (phone, email, video, etc.). Success is measured by territory growth, achieved through personalized sales strategies, lead generation, and sales reporting. Expected to handle complex sales independently, maintain a strong industry presence, and collaborate across the organization to support broader business goals.
Functions/Responsibilities:
Create and refine strategic sales plans to win mid-sized and small enterprise accounts, including identifying target companies, researching contacts, choosing entry-point products, crafting outreach strategies, and developing backup approaches.?
Build and maintain strong relationships with customers, OEM partners, coworkers, and local networking contacts.
Understand customer needs and help design solutions, then create and deliver clear sales presentations, proposals, contracts, and RFP responses tailored to those needs.
Negotiate final pricing and agreements, with sales management support as needed.
Keep CRM updated with client data, opportunities, and forecasts to support sales processes and reporting.?
Requirements
What you bring to the team
4+ Years Experience in Sales and/or customer support experience of technology products, services and/or complex technical solutions.
Resale sales experience strongly preferred
Salesforce experience
Sales forecasting
Utilizing sequence-based prospecting tools.
Stay Curious: Learning Agility, Innovation, Open-Mindedness
Find a Way to Win: Results Orientation, Initiative
Be Transparent: Integrity, Communication, Trustworthiness
Education:
Bachelor's Degree or 4+ Years Professional Experience
License(s)/Certifications:
Must have and maintain a valid driver's license, insurance and have access to reliable transportation.
What We Offer:
In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:
Generous paid time off policy, including vacation, and 10 paid holidays
Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
401(k) retirement plan with a generous contribution
Group Term Life Insurance covered 100% by employer
Wellness incentive to promote overall employee well-being
Paid volunteer time
Business casual dress code
Working Conditions and Physical Demands:
This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required.
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
While we encourage applications from all eligible candidates, we are currently unable to accommodate requests for visa sponsorship.
US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Account Manager
Account manager job in Walker, MI
Who we are: Axis Automation leverages the teamwork of our leading engineers and machine builders to conceptualize, design, integrate, deploy and service factory automation systems for forward-thinking manufacturing customers. Our team has decades of automation experience, spanning hundreds of projects and thousands of automation configurations.
Our Mission: Supporting the adoption of automation solutions that empower people and enhance productivity
Our Vision: To be the leading automation solutions provider for the manufacturing community
What we are looking for: A career-oriented and motivated Account Manager to join a dynamic, tight- knit team engineering and integrating custom factory automation equipment supporting customers in general industries.
Position Title: Account Manager
Position Description:
Development and acquisition of new customers in general non-automotive industries
Maintain good standing and growing relationships with existing/acquired customers
Generate new project orders to meet or exceed annual goals
Work cooperatively and collaboratively with all team members, customer and supplier partners throughout project acquisition and delivery
Provide metrics, reports and success criteria for sales and related activities
Strategic planning and goal-setting surrounding market and customer sector-specific targeting and communication initiatives to close or grow customer accounts
Maintain & submit appropriate records for forecasting, quote status & expenses
Assist Applications Engineering team as needed in developing solutions to customers' needs
Support marketing efforts and general proactive market outreach activities
Position Requirements
Existing relationships with key customers and decision-makers in engineering and procurement
A general understanding of manufacturing, particularly as it pertains to automation equipment
Proven ability to continually contact prospective customers and develop relevant leads
Professional skills in organizing and leading conversations and building trust
Proven, and superior interpersonal, written and verbal communication abilities
Sense of diplomacy, including negotiation skills, conflict resolution and people management
Possess a creative and solutions-oriented approach to project opportunities
Willingness to travel to support customers in order to meet project sales goals
Ability to skillfully utilize CRM software and Microsoft applications notably Excel
Champion Our Operating Principles: You will be expected to actively embody and uphold our ten Operating Principles, which guide our every action and decision at Axis Automation. These principles are key to our culture and success.
Compensation: Base salary, sales commission, year-end discretionary bonus
Benefits: Paid-time off, 401(k) employer match, Health Insurance, Dental Insurance, Vision Insurance, Short-term and long-term disability, Parental leave, Life insurance
Auto-ApplySenior Account Manager - Central
Account manager job in Grand Rapids, MI
Details * Open to candidates located in Grand Rapids, MI or Dallas/Houston, TX* Are you a relationship builder who thrives on expanding customer partnerships and uncovering new opportunities? Do you combine strategic thinking with humility, curiosity, and the ability to collaborate across teams? If so, we want to meet you.
We're growing fast and looking for a Senior Account Manager to deepen relationships with existing customers and drive growth through consultative expansion. You'll be part of a collaborative, performance-driven team that's transforming how organizations manage their data center infrastructure through third-party maintenance (TPM) solutions.
What You Will Do:
* Expand Service Express' footprint by uncovering additional customer needs and educating clients on our service offerings.
* Prospect within existing accounts to uncover new stakeholders, departments, and business units that can benefit from our solutions.
* Execute meetings with existing customers to grow stakeholder engagement and identify new opportunities.
* Follow a proven consultative sales methodology to overcome objections and structure profitable deals.
* Develop and deliver customized proposals and Customer Business Reviews (CBRs) at regular intervals.
* Maintain strong customer relationships by supporting product workflows and process setup.
What We Are Looking For From You:
* A proven complex seller with 4+ years in a full-cycle, customer-facing B2B sales role.
* Proven ability to prospect within existing accounts and uncover new stakeholders and business units.
* Experience expanding account footprints through strategic engagement and needs-based selling.
* Confidence in presenting proposals and closing deals with senior-level decision-makers.
* Resourceful, accountable, and coachable - with a growth mindset and a passion for continuous improvement.
* Excellent verbal communication, discovery, and active listening skills.
* Experience with tools like Salesforce, Microsoft Office, and prospecting platforms.
* Approximately 25% travel, primarily for in-person customer meetings, team collaboration, and occasional company events.
What You Can Expect From Us:
We've built a culture that supports your personal, professional, and financial goals - while giving you the tools and trust to succeed:
* OTE around $180K with uncapped commission and top earners making $250K+
* Dedicated SDR support to help set meetings and build your pipeline
* Full technical support team to assist with customer questions and discovery
* Modern tech stack to help you target and close effectively
* Cross-functional collaboration between sales, technical, and leadership teams
* Day-one benefits: Medical, dental, vision, and multiple health plans
* Parental leave for birthing and non-birthing parents
* Workplace flexibility
* Fitness reimbursement and wellness support
* Competitive salary, 401(k) match, and performance incentives
Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.
We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.
Ready To Join Us?
We're always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know someone who would be the right fit, share this opportunity.
Sr. Customer Sales Manager- Meijer
Account manager job in Grand Rapids, MI
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This SR Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for $42MM in revenue with Meijer as a vital member of the Customer Sales Team. The CSM serves as the key stakeholder between Kraft Heinz and our retail partners, leading all selling activities & driving efforts tied to improving our sales, gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Due to customer connectivity, we would prefer this role to be located in or around Grand Rapids MI.
Essential Functions & Responsibilities
Own end to end business plans with our retail customers, Meijer
Own Omni face to the customer in conjunction with HQ team
Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
Work cross functionally with our Retail Execution Manager on key instore execution all assigned category objectives
Maintain files and business documentation to thoroughly detail business transactions
Expected Experience & Required Skills
Proven & tested experience in customer management, account management, and/or retail sales management
Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
Trusted to work autonomously within a sales framework to plan, organize and set/achieve priorities
Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$118,400.00 - $148,000.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Grand Rapids Eagle Run
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact *********************** for assistance.
Auto-ApplyACCOUNT EXECUTIVE, NATION CARE (USA)
Account manager job in Grand Rapids, MI
Job Description
Account Executive, Nation C.A.R.E. (USA)
A vital role in the success of new business development within the Nation C.A.R.E. channel. This position will manage and continue to grow existing National accounts, while proactively pursuing new account opportunities to develop strong, long term customer relations and partnerships. A key element of our success will be growing revenue and profitability with providing sophisticated product solutions. In addition to working closely with the Director, Nation C.A.R.E., this role will work closely with Dealer Development, Account Management and Project Coordination teams.
Duties of the Account Executive include:
Develop a solid and trusting relationship between National accounts and Blue Giant
Expand relationships with existing customers with a focus on growth and profitability
New account hunting, on-boarding, and Account management - face of Blue Giant
Nationwide prospecting for new account opportunities
Define client product solutions and scope of work requirements (needs and wants) and determine if Blue Giant can meet those needs, Consult with Engineered Solutions if client needs/wants are not standard Blue Giant offerings
Manage communications between National accounts and internal Blue Giant teams
Initiate strategic planning to improve customer results
Prepare client proposals and establish timeline through to product fulfillment and installation
Collaborating with Blue Giant team members from other departments to ensure the highest quality of service is being provided and all customer expectations are exceeded
Participate in national trade shows, BGU & other promotional opportunities
New RFP management with DR of Nation C.A.R.E.
Develop new business plans for each account
Monitor sales metrics (e.g., quarterly sales results and annual forecasts)
Manage opportunities within CRM
Negotiate changes to contracts with Client, Consultants, Architects
Coordinate with Project Management team to fill in gaps while traveling to meet with Nation Installers to strengthen relationships & gain industry intel
Account Executive Requirements & Qualifications
Able to multitask, prioritize and manage time efficiently
Goal oriented, organized team player
Encouraging to team and staff; able to mentor and lead
Self-motivated and self-directed
Excellent interpersonal skills with aptitude to build relationships at all organizational levels
Strong negotiation and problem-solving skills
Five years + previous work experience in sales, management, key account management or relevant experience
Degree / diploma in business administration, sales, marketing, or relevant field
Territory Sales Manager
Account manager job in Kalamazoo, MI
Capitol Supply and Service, a Style Crest company, is seeking a dynamic and results-driven Territory Sales Manager to manage and grow sales in our Southeastern Michigan territory. This position is responsible for maintaining and expanding relationships with existing customers while identifying new business opportunities. This role will focus on converting prospects into loyal customers, driving growth, and achieving profitability in alignment with company goals.
For over 30 years, Capitol have been a trusted partner to the Manufactured Housing Industry, offering HVAC services, repairs, and refurbishments. Our mission is to deliver high-quality products, competitive pricing, and exceptional customer service, building a strong reputation in the process. With five Michigan locations, we provide comprehensive services, including furnace, air conditioner, water heater repairs, and HVAC installation.
Responsibilities:
Customer & Prospect Engagement: Regularly visit current accounts and prospects to generate sales, build strong relationships with decision-makers, and close sales to exceed territory growth objectives.
Market Planning: Develop and execute a comprehensive market plan focused on identifying and pursuing selling opportunities within the territory, while collaborating with the sales team to support national accounts.
Territory Management: Plan and organize territory coverage to maximize sales activities, including scheduling face-to-face meetings with existing customers and prospects. Expect frequent overnight travel to ensure optimal time spent in the field.
CRM Usage: Maintain detailed and timely records of sales appointments, leads, follow-ups, opportunities, and customer interactions in the CRM system.
Product Knowledge & Training: Continuously expand product, industry, and sales knowledge. Provide effective training and support to customers and prospects, emphasizing the value of our products and services.
Customer Onboarding & Support: Guide new customers through the account setup process, ensuring proper completion of credit applications and financial documentation. Act as a liaison with internal departments to resolve customer issues promptly.
Feedback & Market Insights: Provide valuable feedback to management regarding product needs, customer concerns, competitive landscape, and market changes within the territory.
Sales Forecasting & Execution: Contribute to the territory's sales forecast by analyzing existing customer accounts and prospects. Implement action plans to achieve sales targets, margins, and market share goals.
Industry Representation: Attend trade shows, conventions, and industry events to build relationships and promote the company's products and services.
Expense Management: Submit weekly expense receipts and out-of-pocket costs for reimbursement in accordance with company guidelines.
Team Collaboration: Actively participate in sales meetings, training, and cross-functional events, offering solutions and insights to support business growth.
Other duties as assigned.
Qualifications:
Proven success in a sales role, with a strong track record of meeting or exceeding targets (3 to 5 years of previous sales experience is preferred).
Familiarity with the manufactured housing industry and/or building products is preferred.
Willingness to travel overnight as needed to service accounts in person.
Maintains a valid driver's license and an acceptable MVR.
Quick to learn and apply new product knowledge.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software.
Excellent sales, negotiation, and closing skills.
Strong organizational, problem-solving, and follow-up abilities.
Self-motivated, with the ability to prioritize and manage multiple tasks effectively.
Strong written and verbal communication and presentation skills.
Ability to work independently, as well as a team player committed to achieving business objectives.
Professional demeanor and commitment to maintaining confidentiality.
Benefits:
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Vacation Time
Short Term & Long Term Disability
401K with Company Match
Paid holidays
Capitol Supply and Service, a Style Crest company, is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.
Auto-ApplyTerritory Manager, Sales
Account manager job in Grand Rapids, MI
Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future.
Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program and stock-based compensation, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays.
Position Title: Territory Manager, Sales
The Territory Manager, Sales is responsible for the on-label promotion and execution of sales strategies for approved Esperion products to targeted customers within the posted geographic area. As a member of the Company's field sales force, the Territory Manager, Sales is responsible for all aspects of personal promotion within their assigned geography. They will be expected to execute the implementation of Esperion sales processes within the local geography in accordance with approved sales and marketing resources and while ensuring they operate in an effective, efficient, and compliant manner at all times. This role reports into the Regional Sales Manager.
Territory: Grand Rapids, MI
Essential Duties and Responsibilities*
Achieve individual territory sales goals as approved by Esperion Commercial Leadership
Review performance metrics with RSM to ensure territory is achieving maximum sales results.
Develop and maintain strong business relationships with key customers in the assigned geography
Effectively promote and educate Health Care Providers (HCPs) on the use of Esperion products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs
Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Esperion products
Demonstrate successful use of sales and marketing tools and resources such as to achieve business objectives.
Demonstrate and maintain appropriate knowledge of Esperion product payor coverage to deliver against market access objectives for the assigned territory
Periodically attend local, regional and national congresses to promote Esperion brands to HCP attendees
Demonstrate accurate and timely completion of all administrative tasks such as sample inventory, call submission & reporting, expense management, vehicle mileage reporting, and related duties as required by Esperion
Ensure compliance with all corporate policies and procedures, completing all required compliance training, and consistently demonstrating behaviors aligned with company values
Follow all Esperion Expense Report guidelines and adhere to allocated territory budget
Establish and maintain effective communications among Regional Sales Managers (RSMs) and Territory Managers (TMs); organize and monitor performance to achieve the business potential of the Territory
Monitor and strive to maintain consistency between Sales and Marketing efforts and ensure high standards for executing business initiatives
Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers
Ability to maintain vendor credentialing requirements for entities such as VendorMate and RepTrax in order to maintain access to customer locations.
*additional duties and responsibilities as assigned
Qualifications (Education & Experience)
Bachelor's degree required. Preferred degree in sciences (eg. Biology, Chemistry, Physics, Kinesiology, Pre-med, other STEM background) and 1 - 3 years of pharmaceutical or relevant sales experience; or equivalent education and experience.
Will also consider candidates with military background or similar experience demonstrating drive and discipline.
Experience calling on or working with Healthcare Professionals preferred but not required.
Must be willing and able to travel up to 30% including overnight stays for territory business and occasional Regional and National Sales Meetings
Valid driver's license and clean driving record that meets Esperion employment standards
Documented track record of consistent high performance in sales, academics, athletics, or other similar endeavours.
Desire to work in a start-up environment or successful experience operating in an entrepreneurial sales model with sole responsibility of product promotion within a large geographic territory
Ability to embrace a performance driven and growth culture.
Passionate about the mission and reputation of the Company
Demonstrated excellent presentation and communication skills.
Ability to influence and work successfully with varied audiences, including customers, colleagues, scientific and technical leaders
Strong interpersonal and selling skills
Auto-ApplyTerritory Sales
Account manager job in Grand Rapids, MI
We are seeking a motivated and enthusiastic individual to join our team as a Territory Sales representative in Grand Rapids MI.
As a Territory Sales professional, you will be responsible for driving sales and establishing strong relationships with customers in the assigned territory. This position offers a great opportunity for someone who is driven and ambitious, with a passion for sales and customer service.
The ideal candidate for this role is a self-starter with excellent communication and interpersonal skills, and a strong understanding of sales strategies and techniques. You should be able to work independently, as well as part of a team, and have a proven track record of meeting and exceeding sales goals. Previous experience in sales or a related field is preferred, but not required.
This is a great opportunity to grow your career in sales with a dynamic and fast-growing company. If you are passionate about sales and customer service, and enjoy building relationships and driving business growth, then this could be the perfect role for you.
Join us in our mission to deliver exceptional products and services to customers in the Grand Rapids area and beyond.
Sales Executive
Account manager job in Grand Rapids, MI
Responsibilities
Sentinel is seeking an IT Sales Executive to join our dynamic team. Your experience will have brought you experience working directly with large enterprise or SLED accounts. This full-time based out of our Grand Rapids, MI office, offers a competitive base salary, bonus plan, and uncapped commissions, giving you unlimited earning potential.
Qualifications
Why Sentinel?
We provide full support to ensure your success, including access to Infrastructure Architects, Pre-Sales IT Solution Architects, Administrative Support, and Project Management-allowing you to focus on expanding your book of business while nurturing existing accounts.
Requirements:
Minimum 3+ years of sales experience with strong business acumen.
Proven ability to sell solutions with excellent verbal and written communication skills.
Strong negotiation and relationship-building skills.
Successful track record in prospecting, consultative selling, and closing business
Must be a self-starter with exceptional prospecting abilities.
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
Auto-ApplyTerritory Sales Manager - Midwest
Account manager job in Zeeland, MI
Preferred location: Ohio.
As a Territory Sales Representative, you will be the face of ODL Inc. across your assigned region, promoting our full portfolio of products and building strong customer relationships. This role requires daily travel to meet with clients, drive sales growth, and expand our customer base. You'll manage your territory with professionalism and strategic focus, ensuring that both short- and long-term sales goals are achieved. By educating customers on our diverse offerings and identifying new opportunities, you'll play a key role in strengthening our market presence and delivering results that matter.
What you'll get:
Health, Dental, and Vision insurance
Prescription Plan
401(k) with company match
Tuition Reimbursement
Disability Plan
Paid Vacation and 10 Holidays
Health Club Reimbursement
Bonus program
Wellness program
What you'll do:
Develops and executes sales plan. Implements sales plan to maximize sales results, through efficient management of time and territory. Travels daily, which may involve overnight accommodations. Performs other duties as necessary.
Controls expenses by exercising good judgment related to business spending.
Works with Managing Director to identify existing customer volume potential in various product categories.
Creates new business and develops new prospects. Identifies existing customer volume potential in each product category, formulates strategy, and identifies new customers for sales penetration.
Determines and communicates product support needs, service and quality levels that are required to achieve sales objectives. Analyzes market and provides information regarding competitor products. Makes recommendations to enable ODL to maintain a leadership position within the industry.
Develops and conducts regular training sessions and sales meetings to keep product knowledge and policy understanding at a comfortable working level. Develops and maintains close working relationship with customers.
Supports local and regional shows. Provides ongoing field input regarding evaluation of existing products, recommended revisions, improvements, competitive activity and new products to assure that ODL remains a leader within the industry. Recommends displays, signs, packaging, samples, literature, installation information and promotions required to achieve sales goals.
What you'll do:
Bachelor's degree plus six years' experience in a related business; or equivalent.
Ability to work out of the home and travel daily. Reliable transportation a must.
Strong understanding of supply chain.
Strong verbal and written communication skills.
Leadership capabilities in a sales environment.
Excellent time management skills.
Ability to function independently, while being an enthusiastic team player.
Strong computer skills.
Ability to establish operating, scheduling and travel patterns that maximize productive time with customers.
What we do:
Driven by continual innovation and trusted customer partnerships, ODL is a visionary building products leader delivering a full breadth of high-quality door and insulated glass offerings. With an expanding portfolio of entry doors and doorlights and industry's leading lineup of blinds between glass, we feel our best days are ahead of us. Our purpose is to Make Your Life Better™ with everything we do and every product we make.
We have intentionally cultivated a culture of recognition and personal accountability. Our employees have rated ODL as a Great Place to Work for several years running in all countries of operation.
Headquartered in Zeeland, Michigan, ODL was founded in 1945. Today, thousands of employees work at one of our fourteen global locations. Visit our careers page to learn more about culture and opportunities at ODL.
Shift
First Shift (United States of America)
Auto-ApplyTerritory Manager, Sales
Account manager job in Grand Rapids, MI
Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future.
Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program and stock-based compensation, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays.
Position Title: Territory Manager, Sales
The Territory Manager, Sales is responsible for the on-label promotion and execution of sales strategies for approved Esperion products to targeted customers within the posted geographic area. As a member of the Company's field sales force, the Territory Manager, Sales is responsible for all aspects of personal promotion within their assigned geography. They will be expected to execute the implementation of Esperion sales processes within the local geography in accordance with approved sales and marketing resources and while ensuring they operate in an effective, efficient, and compliant manner at all times. This role reports into the Regional Sales Manager.
Territory: Grand Rapids, MI
Essential Duties and Responsibilities*
Achieve individual territory sales goals as approved by Esperion Commercial Leadership
Review performance metrics with RSM to ensure territory is achieving maximum sales results.
Develop and maintain strong business relationships with key customers in the assigned geography
Effectively promote and educate Health Care Providers (HCPs) on the use of Esperion products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs
Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Esperion products
Demonstrate successful use of sales and marketing tools and resources such as to achieve business objectives.
Demonstrate and maintain appropriate knowledge of Esperion product payor coverage to deliver against market access objectives for the assigned territory
Periodically attend local, regional and national congresses to promote Esperion brands to HCP attendees
Demonstrate accurate and timely completion of all administrative tasks such as sample inventory, call submission & reporting, expense management, vehicle mileage reporting, and related duties as required by Esperion
Ensure compliance with all corporate policies and procedures, completing all required compliance training, and consistently demonstrating behaviors aligned with company values
Follow all Esperion Expense Report guidelines and adhere to allocated territory budget
Establish and maintain effective communications among Regional Sales Managers (RSMs) and Territory Managers (TMs); organize and monitor performance to achieve the business potential of the Territory
Monitor and strive to maintain consistency between Sales and Marketing efforts and ensure high standards for executing business initiatives
Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers
Ability to maintain vendor credentialing requirements for entities such as VendorMate and RepTrax in order to maintain access to customer locations.
*additional duties and responsibilities as assigned
Qualifications (Education & Experience)
Bachelor's degree required. Preferred degree in sciences (eg. Biology, Chemistry, Physics, Kinesiology, Pre-med, other STEM background) and 1 - 3 years of pharmaceutical or relevant sales experience; or equivalent education and experience.
Will also consider candidates with military background or similar experience demonstrating drive and discipline.
Experience calling on or working with Healthcare Professionals preferred but not required.
Must be willing and able to travel up to 30% including overnight stays for territory business and occasional Regional and National Sales Meetings
Valid driver's license and clean driving record that meets Esperion employment standards
Documented track record of consistent high performance in sales, academics, athletics, or other similar endeavours.
Desire to work in a start-up environment or successful experience operating in an entrepreneurial sales model with sole responsibility of product promotion within a large geographic territory
Ability to embrace a performance driven and growth culture.
Passionate about the mission and reputation of the Company
Demonstrated excellent presentation and communication skills.
Ability to influence and work successfully with varied audiences, including customers, colleagues, scientific and technical leaders
Strong interpersonal and selling skills
Auto-ApplyHospice Client Support Executive
Account manager job in Kalamazoo, MI
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program
Flexible Work Schedule
Mentorship Culture
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Mileage Reimbursement
Cutting Edge Technology
What We Can Offer
A competitive base salary with no cap on incentives - unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives - top performers make 6 digits in total compensation
Career ladder growth opportunities - we're expanding!
The ability to keep your current relationships and continue to build on them
A stand-alone hospice with a care continuum (home health and physician services)
In-house research and development team to help build the innovative/specialty programs that we offer our clients
Data driven territories that set you up for success
Strong training and orientation program - including an orientation manual
Senior leadership team all have 25+ years post-acute management experience
In-house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
Key Responsibilities
Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services.
In this role you will be responsible for:
Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals.
Utilize your strong network within the healthcare community to generate leads and close sales.
Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
Providing education to senior living communities, health systems, and referral sources
Growing service lines and receiving referrals from our healthcare community partners
Distributing and ensuring all referral sources have proper forms and materials for company service lines
Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts
Required Qualifications
Hospice or Post Acute sales experience
Will also consider discharge planners working in these spaces
High School Diploma or GED equivalent
Valid Driver's License
Reliable transportation and valid automobile insurance coverage
Proven interpersonal, coordination, and leadership skills with ability to communicate effectively
Practical and theoretical knowledge of hospice and palliative care
Desired Qualifications
Associate degree or Bachelor's degree preferred
Demonstrates active involvement in professional organizations and community activities
Location
Home Office: Kalamazoo, MI 49008
Main Service Area: Kalamazoo and surrounding area
Hours
Office Hours: 8:00 am - 5:00 pm, Monday through Friday
Pay Range$80,000-$110,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
Auto-ApplyACCOUNT EXECUTIVE, Nation C.A.R.E (CANADA)
Account manager job in Grand Rapids, MI
driving national business growth within a key strategic channel
Own and grow major National accounts while hunting and onboarding new business
Be the face of Blue Giant to top-tier clients across Canada
Work cross-functionally with Dealer Development, Account Management, Project Coordination & Engineered Solutions
Shape long-term client partnerships and deliver sophisticated product solutions
Opportunities for nationwide travel, industry networking, and attending national trade shows
Strategic influence - develop business plans, manage RFPs, contribute to revenue and profitability
Autonomy and visibility: direct impact on customer results and organizational growth
Why Join Blue Giant?
Play a major role in national business growth within a fast-expanding channel.
Enjoy full ownership of key accounts and real influence on strategy and customer solutions.
Build partnerships with top national clients as the face of Blue Giant
Do high-impact, meaningful work that directly drives revenue and visibility.
Collaborate with experienced teams across the organization.
Experience variety and excitement through travel, trade shows, and diverse client projects.
Access strong career growth and leadership opportunities.
Join a company that empowers, supports, and recognizes your contributions.
Job Description
Account Executive, Nation C.A.R.E. Canada
Blue Giant headquarters Canada is looking for a driven Account Executive to play a vital role in growing our Nation C.A.R.E. channel. In this position, you will manage and expand existing national accounts while actively pursuing new business opportunities. Your goal: build strong, long-term customer relationships and deliver sophisticated product solutions that drive revenue and profitability.
You'll collaborate closely with the Director, Nation C.A.R.E, as well as cross-functional teams including Dealer Development, Account Management, and Project Coordination to ensure seamless execution and exceptional client support.
If you're passionate about business development, strategic partnerships, and helping shape a growing channel, we want to hear from you!
Job responsibilities of the Account Executive include:
Develop a solid and trusting relationship between National accounts and Blue Giant
Expand relationships with existing customers with a focus on growth and profitability
New account hunting, on-boarding, and Account management - face of Blue Giant
Nationwide prospecting for new account opportunities
Define client product solutions and scope of work requirements (needs and wants) and determine if Blue Giant can meet those needs, Consult with Engineered Solutions if client needs/wants are not standard Blue Giant offerings
Manage communications between National accounts and internal Blue Giant teams
Initiate strategic planning to improve customer results
Prepare client proposals and establish timeline through product fulfillment and installation
Collaborating with Blue Giant team members from other departments to ensure the highest quality of service is being provided and all customer expectations are exceeded
Participate in national trade shows, BGU & other promotional opportunities
New RFP management with DR of Nation C.A.R.E.
Develop new business plans for each account
Monitor sales metrics (e.g., quarterly sales results and annual forecasts)
Manage opportunities within CRM
Negotiate changes to contracts with Client, Consultants, Architects
Coordinate with Project Management team to fill in gaps while traveling to meet with Nation Installers to strengthen relationships & gain industry intel
Account Executive Requirements & Qualifications
Able to multitask, prioritize and manage time efficiently
Goal oriented, organized team player
Encouraging to team and staff; able to mentor and lead
Self-motivated and self-directed
Excellent interpersonal skills with aptitude to build relationships at all organizational levels
Strong negotiation and problem-solving skills
Five years + previous work experience in sales, management, key account management or relevant experience
Degree / diploma in business administration, sales, marketing, or relevant field