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  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Account manager job in Kansas City, MO

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $50k-57k yearly est. 8d ago
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  • Business Development Manager

    BCCM Construction Group

    Account manager job in Kansas City, MO

    Are you a construction leader with a "Will to Win Attitude? Do you have the capacity and experience to drive relationships to extraordinary performance levels? BCCM is recruiting for a Business Development Manager position. BCCM Construction Group is a leading provider of construction management and general contracting services for various clients in Kansas City and throughout the country. Our mission is always to put our clients' needs first, focusing on developing and maintaining relationships in the long term. At BCCM, we have and always will maintain a commitment to collaboration, integrity, honesty, transparency, and safety in all our interactions, whether it be a client, employee, or subcontractor. Job Summary: The Business Development Manager position will support business development and relationship management with new and existing clients. This role will require travel and the ability to manage a network of connections to increase our overall business goals in partnership with the management team. Job Responsibilities: Pursue and create sales opportunities across B2B organizations. Serve as the point of contact between the BCCM team and clients to proactively communicate expectations, needs, and opportunities. Build effective working relationships with architects, subcontractors, vendors, and suppliers to complete projects on time and ensure that BCCM is recognized as a professional in our industry. Ensure internal BCCM teams receive frequent communications regarding the status of any projects and client relationships. This position will support BCCM's interests nationwide. Proactively identify clients and organizations where we can grow our reach. Requirements: 5-10 years of experience in a commercial construction sales environment or a commercial real estate environment preferred Self-driven and has a track record of sales achievement Driven personality who can create strong client rapport Travel will be required for this position - Approximately 25% Ability to adapt quickly Benefits of working for BCCM: Competitive salary with commission We are team-focused! Health benefits and 401k Competitive PTO package BCCM is a general construction group based in the downtown Kansas City area. We have been in business since 2017 by putting our team and clients first. We strive to make a difference in the community by delivering quality work and following through on commitments. Our focus is changing the general contracting landscape from project-focused to people-focused.
    $69k-106k yearly est. 4d ago
  • Class A CDL-Midwest Regional Dry Van -Home Weekly - $1200 Weekly!

    Amwap Services LLC

    Account manager job in Kansas City, MO

    About the job Class A CDL-Midwest Regional Dry Van -Home Weekly - $1200 Weekly! Please read entire Ad 3 Months Class A 53 Tractor Trailer/ Flatbed Experience within past 3 years Required (Not Counting school) No Sap Drivers Hair Follicle Drug Screening Clean CDL = No Incidents or Accidents within past year! Midwest Regional Dry Van Home Weekly $1200 Weekly Average : Join a specialized fleet designed with drivers in mind. With weekly 34-hour resets and regionalized freight tailored to your needs, we balance the weekly home time you want with the miles to keep you moving. Regionalized Freight: Freight for our Regional Fleet is focused in specific regions, allowing for consistent home time and manageable routes that meet your needs. Average Weekly Miles: Drivers typically run 2,000 miles per week depending on Hours of Service (HOS) and availability. Average Weekly Pay: $1200 gross per week. Average Length of Haul: 300 miles. Freight Type: 100% no-touch freight, with 50-60% drop & hook and 40-50% live unload. Equipment and Support: Drive in 2021 or newer Freightliner Cascadias or Kenworths. Get 24/7 access to operations supportno matter the time or day. Vacation Package: 1 year = 1 week 3 years = 2 weeks 7 years = 3 weeks 15 years = 4 weeks Pay and Bonuses: Detention Pay: $12.50 per hour after the second hour. Layover/Breakdown Pay: $100 per day. Performance Bonus: Earn up to an additional 3 CPM based on safety, mileage, and productivity, starting the first of the month following your hire date. Must be an active OTR driver at the time of bonus payout to qualify. Please apply with updated resume showing all 53 Tractor Trailer experience or Text what city youre in and how much 53 TT experience to Benny ************ (TEXT ONLY) 3 Months Class A 53 Tractor Trailer/ Flatbed Experience within past 3 years Required (Not Counting school) No Sap Drivers Hair Follicle Drug Screening Clean CDL = No Incidents or Accidents within past year! Job Type: Full-time Pay: $1,200.00 - $1,300.00 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid orientation Paid time off Paid training Passenger ride along program Pet rider program Referral program Vision insurance Supplemental Pay: Detention pay Layover pay Signing bonus Trucking Driver Type: Company driver Solo driver
    $1.2k-1.3k weekly 2d ago
  • Regional Carrier Representative

    ATS Services Inc.

    Account manager job in Lenexa, KS

    Responsible to enhance and increase the carrier base of ATS Logistics Services, Inc. in an assigned region, by implementing sound marketing and customer service principles by attracting and retaining qualified carriers, aiding in brokerage operations by working both in-house and various office and divisions of ATS Logistics throughout the U.S. while acting as the liaison between the carriers and shippers. Essential Duties and Responsibilities: Contacts existing, inactive or potential carriers Negotiate rates with carriers to handle customer shipments Learn to sell our well recognized product Dispatches qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system Update computer system to reflect accurate information Maintain pricing and rate quoting competitive to the current market conditions Manage a book of business in excess of a million dollars annually Acts as a liaison between carriers and shippers Qualifications: Higher education (i.e. two or four year degree) preferred but not required Good understanding of marketing, sales and customer service Strong computer proficiency in Microsoft Excel, Word and Outlook Core Competencies: Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations Analytical - collects and researches data Customer Service - manages difficult customer situations; responds promptly to customer needs; meets commitments Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively; able to read and interpret written information Team Work - balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit Organizational Support - follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values Attendance/Dependability - consistently at work on time; follows instructions; completes tasks Judgment - Motivation - sets and achieves challenging goals; measures self against standard of excellence Compensation & Benefits: Total cash compensation range of this position is $48,000 to $63,000 including a base salary range of $42,000 to $57,000 and first-year training incentive of $6,000. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance. Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.
    $42k-57k yearly 5d ago
  • Territory Manager

    Cfm Distributors, Inc. 4.0company rating

    Account manager job in Kansas City, MO

    Job Description and Key Responsibilities: Sales & Business Development: Drive sales growth by identifying new business opportunities and developing relationships with potential dealers within the assigned territory. Manage the entire sales cycle, from lead generation to closing deals. Promote HVAC products and services, including residential and commercial equipment. Collaborate with inside sales teams to ensure dealer needs are met, and product/service offerings align with market demands. Acquisition in partnership with "New Business Dealer Development Specialist" Share of wallet increase with existing clients Customer Relationship Management: Develop and maintain strong, long-term relationships with existing and potential dealers. Provide exceptional customer service by addressing inquiries, resolving issues, and offering tailored HVAC solutions. Regularly visit key dealers and ensure customer satisfaction through ongoing follow-ups and support. Responsibility for Utilization and Metric Management of York Dealer Scorecard. Market Analysis & Reporting: Monitor market trends, competitor activities, and dealer feedback to adjust sales strategies accordingly. Provide regular reports on territory sales performance, market intelligence, and growth opportunities. Analyze territory performance and implement strategies for improvement. Provide regular guidance on territory pricing and competitiveness. Training & Product Knowledge: Stay up to date with HVAC industry advancements, product innovations, and competitive offerings. Train dealers on HVAC product features, installation, and maintenance as needed. Act as a subject matter expert on HVAC products and services. Act as a subject matter expert on value added business topics. Collaboration & Team Support: Work closely with the marketing, technical, and operations teams to ensure seamless service delivery and customer satisfaction. Support the development and execution of marketing campaigns tailored to your territory. Qualifications: Experience: Minimum of 3 years of sales or territory management experience, preferably within the HVAC industry. Proven track record of meeting or exceeding sales targets. Technical Knowledge: Strong understanding of HVAC systems, products, and solutions. Ability to explain technical details to customers and tailor solutions to their needs. Skills & Competencies: Excellent communication and negotiation skills. Strong organizational and time management abilities. Ability to build relationships with clients, contractors, and suppliers. Proficient with CRM software, Microsoft Office Suite, and other sales tools. Education: Bachelor's degree in Business, Engineering, or a related field (preferred, not required). Other: Valid driver's license and reliable transportation. Ability to travel within the assigned territory as needed. HVAC certification or related industry training is a plus. What We Offer · Paid training classes (initial and on-going) · Company vehicle upon completion of onboarding · Employee-Owned Stock Ownership (ESOP) · Medical insurance · Vision and dental insurance · 401(k) retirement plan with company match · Paid vacation and holidays · Annual Bonus based on performance · Opportunity for job growth within company cfm Distributors, Inc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
    $22k-37k yearly est. 1d ago
  • Project Managers & Account Managers

    Belger Cartage Service, Inc.

    Account manager job in Kansas City, MO

    Founded in 1919, Belger Cartage Service, Inc. has been a leader in the crane service industry, renowned for innovation and exceptional service. Headquartered in Kansas City, Missouri, with six locations across the Midwest, Belger provides a range of services including crane operations, machinery installation and de-installation, specialized heavy hauling, and warehousing. The company is recognized for its expertise in handling challenging projects and delivering solutions with precision and reliability. Serving diverse industries, Belger continues to uphold its reputation for high-quality service and performance. Role Description This is a full-time, on-site position for Project Managers & Account Managers based in Kansas City, MO. The role involves overseeing project planning, management, and execution to ensure successful outcomes. Responsibilities include coordinating logistics, monitoring project timelines, managing client accounts, expediting resources, performing inspections, and ensuring that goals are met efficiently. The individual will act as a liaison between clients and internal teams to ensure alignment with customer requirements and expectations. Qualifications Experience in Project Management and the ability to oversee project planning, timelines, and execution Skills in Expeditor and Expediting to manage and accelerate tasks effectively towards project completion Familiarity with Inspection and Logistics Management processes to maintain quality and monitor supply chain activities Strong interpersonal and communication skills to manage client relationships and collaborate with diverse teams Proven problem-solving abilities and capacity to work in a fast-paced environment A bachelor's degree in Business, Logistics, Project Management, or a related field is preferred Experience in industries such as crane services, heavy hauling, or machinery installation is a plus
    $40k-68k yearly est. 5d ago
  • Transportation Regional Manager

    AiLO Logistics

    Account manager job in Kansas City, MO

    About the Job Transportation Regional Manager Company Name: AiLO Logistics FLSA Status for Employee: Exempt Position Type: Full-Time Pay Range: $80K - $90K Formerly known as AJR Trucking, AiLO Logistics is redefining the future of logistics. Our rebrand represents more than a new name - it signals a strategic transformation rooted in innovation, technology, and excellence. As the logistics industry rapidly evolves to meet new customer expectations, AiLO is leading the charge by integrating artificial intelligence, automation, and data-driven efficiency into every aspect of our operations. Our new identity embodies our commitment to adaptability, sustainability, and operational excellence. At AiLO Logistics, we are building the future of transportation-smart, efficient, and people-focused. Position Summary: The Transportation Regional Manager will provide leadership, management, and vision to ensure that the company delivers exceptional operational outcomes to meet Company objectives. With your experience and talents, you will be able to coach, mentor & lead our team of high-performing professionals to be efficient, productive, and effective. This position works with drivers and multiple department managers to support field operations in providing exceptional service to our customers. Our ideal candidate has extensive management experience, ideally having worked your way up through the ranks into a management role. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures. The Regional Manager should have strong leadership skills, comprehensive hands-on knowledge, and the ability to approach business from a creative point of view. Requirements and Responsibilities: Driver safety, quality, and profitability to meet or exceed company objectives. Oversee successful execution of all projects from pre-construction thru accurate bidding thru contract clauses thru completed project to final inspection. Responsible for the day-to-day operations of the company from interfacing with executive leadership team, finance, management of field operations, supervision of safety, fleet maintenance, project management, on-site progress, and employee retention. Set individual performance goals as a cornerstone in our career development program while encouraging optimal performance with all production staff. Supervise & mentor in recruiting, interviewing, selecting, orientating, training, coaching, and disciplining of the operations team as needed. Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools. Collaborate with the Executive Management Team on long & short-term plans for company growth. Provide timely, accurate and complete reports on the operating condition of the company contracts to the Executive Management Team. Act as a strategic partner on the leadership team and liaison between sales & operations. Demonstrate a willingness to take on new tasks with a general attitude that no task is too small or large, impossible, or cannot be improved. Travel to job sites to conduct random inspections on a routine basis. Work autonomously while ensuring Executive Management Team expectations are readily met and exceeded. Foster a success-oriented, accountable environment within the company. Serves as primary or alternate contact for all assigned Transportation Management departments of USPS facilities contractually serviced by AiLO Logistics. Build relations with Contract Administrators, and all administrative officials within assigned contracts. Ensures payroll is turned in on time and accurately validated on a weekly basis. Manages driver scheduling so that resources are optimized effectively, and Contract Service Level requirements are met. Even if it means driving to cover a route in an extreme emergency. Utilizes labor and equipment resources in most cost-effective manner. Works closely with Safety and HR departments to coordinate training and ensure compliance in region. Responsible for Service Level performance on assigned USPS contracts. Other duties Such as driving, equipment transfers, or other tasks assigned by Executive Management Team and/or VP of Operations. KPI for On time performance, Labor, Maintenance, and Terminal operations. Professional Skills & Competencies: Ability to read, comprehends, write, and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the public. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Demonstrate knowledge of spreadsheet software and Word, and ability to learn company technology software and programs. Working knowledge of Federal Motor Carrier Safety Regulations. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Compensation: The pay is depending on experience ($80K - $90K Annually) and will be discussed during the interview. Benefits: Employer-paid Medical, Dental, and Vision coverage. Company-provided cell phone and laptop. Life Insurance coverage. 401(k) retirement plan. Vacation and Sick Pay. Employee Assistance Programs. Excellent opportunities for career advancement within a fast-growing, innovation-driven logistics company. Join AiLO Logistics: This is an exciting opportunity to shape the future of an evolving logistics leader. The ideal candidate is a visionary operator with a passion for innovation, teamwork, and results. If you are ready to help lead AiLO Logistics into its next chapter of growth, we invite you to apply and join our journey toward redefining excellence in logistics. AboutAiLO Logistics Our vision at AiLO is to be a leading logistics solutions provider, known for our commitment to sustainability, innovation, and customer service excellence. We aspire to revolutionize the logistics sector by setting new standards in environmental responsibility, operational efficiency, and customer satisfaction. Through continuous improvement and a forward-thinking approach, we strive to meet the evolving needs of global trade while preserving our planet for future generations.
    $80k-90k yearly 8d ago
  • Commercial Lines Account Manager

    Mylo 3.4company rating

    Account manager job in Leawood, KS

    As a Mylo Account Manager, you will help Mylo service business owners leverage Mylo's innovative digital technology and deliver a superior end-to-end experience. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients' accounts. Services accounts that are typically within a carrier Service Center Responds to Client's inquiries, maintains documentation of communications, existing issues, and issues resolutions Ensures AMS360 and ImageRight are up to date Quotes using Agent Hub and carrier websites Reviews quotes, policies and endorsements and makes requests for changes as needed Gathers and compiles information for remarketing of existing account that need to be requoted. Inputs Client information into data management system, ensuring accuracy and completeness Engages with Carrier Service Centers, Sales and Accounting Department as needed Performs other responsibilities and duties as needed Requirements: 1 year of Property & Casualty Insurance experience is recommended Property & Casualty Insurance License required Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) Strong verbal and interpersonal communication skills required Ability to complete continuing education requirements as needed Ability to attend company, department, and team meetings as required, including industry training sessions via web meetings Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to efficiently organize work and manage time in order to meet deadlines
    $46k-57k yearly est. 2d ago
  • National Client Executive

    Lockton 4.5company rating

    Account manager job in Overland Park, KS

    Lockton Affinity, in Overland Park, KS is searching for a Unit Manager to join our team. The Unit Manager is a senior position and responsible for overall performance and growth of assigned programs. Responsible for achieving budgeted revenue goals for all assigned programs while maintaining strong client, carrier, and associate relationships. Closely work with key clients throughout the year and be a primary stakeholder in the overall program. Participate as needed with new business opportunities and other ventures. The Unit Manager works closely with the Producers and across all departments at Lockton Affinity. YOUR RESPONSIBILITIES * Develops the annual revenue budget for assigned programs. * Establishes and executes annual strategic plan for designated programs. * Maximizes all potential revenue from existing programs. * Develop, review and approve the annual marketing and service plans for each assigned program to achieve revenue goal. * Monitor and report on revenue results on a monthly basis with recommendations as needed or appropriate. * Responsible for developing and maintaining relationships with association, franchisor, or other sponsor contacts, providing technical advice and strategy on program insurance issues. * Builds, expands and solidifies relationships with new and existing clients at all levels within the company and leads appropriate resources to address the client's needs. * Understands the overall business, operations and needs of the client. * Become the subject matter expert with respect to competition and industry trends. * Collaborate, negotiate, and clearly communicate with colleagues across all levels of the business. * Anticipates or responds in a timely manner to the requests and needs of the client, producer, and other associates. * Protects the confidentiality of client information. * Ability to build strong, dependable relationships with internal associates & external partners. * Communicates in a positive manner to contribute to a professional, cohesive, and dynamic work environment and leads program meetings as needed. * Makes positive contribution to customer satisfaction and constantly strives to improve service to customer via the marketing, sales, underwriting, accounting, claims and client service processes. * Ability to travel by aircraft, automobile, etc. and stay overnight for client meetings, conventions and other business-related events. * Prepares internal and external written correspondence, reports, and analyses as needed. Ability to handle professional sales and marketing presentations at client locations and at industry functions. * Makes timely insurance presentations to clients and knows when to involve producer and others on same. COMPETENCIES * Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing. * Professionalism: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients. * Client Focus: Practices Lockton's motto, "We Live Service," while serving Clients' needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton Affinity. * Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment. * Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed. * Industry Knowledge: Stays current on issues impacting the industry by maintaining expertise in a functional area.
    $81k-121k yearly est. 40d ago
  • Client Relationship Manager

    Sun Life Financial 4.6company rating

    Account manager job in Kansas City, MO

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: As a Client Relationship Manager (CRM), you'll be responsible for the overall relationship and financial management of a portfolio of Health & Risk Solutions (H&RS) clients, brokers, and third-party administrators (TPAs). This key strategic role focuses on building internal and external partnerships that drive long-term growth and persistency. You'll work directly with Implementation Consultants (ICs), Client Success Specialists (CSSs), and Stop Loss Specialists (SLS) to manage prospect, sold case, and renewal inventory. We're looking for someone who can make expert recommendations, find creative solutions to client problems, and bring them to resolution. How you will contribute: * Establish and maintain excellent working relationships with both internal and external partners * Partner with ICs to ensure seamless implementations, proactively addressing questions and concerns * Conduct consistent, proactive education and outreach communication with external partners * Assess, clarify, and validate customer needs, proposing innovative solutions to address unique challenges * Demonstrate success in negotiation, persuasion, and solutions-based service across departments * Oversee issue resolution, identify root causes, and participate in creating solutions * Manage the ongoing lifecycle and renewal process for your assigned block of business * Handle escalated service issues from SLS, providing creative alternatives to enhance client experience * Collaborate with Sun Life Financial personnel to meet client expectations and growth objectives * Maintain in-depth knowledge of H&RS products, services, processes, and the self-insured competitive landscape * Act as a liaison between the home office and the Distribution team * Use Salesforce to manage business and document all relevant customer and broker activities * Participate in developing CRM team processes, suggesting efficiency improvements using CI Tools * Partner with CRE on projects representing the Client Success Organization What you will bring with you: * Ability to work with a diverse range of people. * Bachelor's degree and/or 1-3 years of Group, Stop Loss, and Self-Funded insurance experience (preferred) * Exceptional communication skills and strong relationship-building abilities * Proven success in negotiation, persuasion, and solutions-based service * Strong record of effective customer service * Excellent organizational and prioritization skills * Ability to work in a fast-paced environment, managing multiple priorities * Critical thinking skills and autonomous work capability * Proficiency in Microsoft Office suite, especially Excel * Experience with CRM tools, particularly Salesforce * Strong presentation and interpersonal skills * Effective listening and note-taking abilities * Results-oriented mindset and superior collaboration skills Salary: $63,000-$94,500 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Sales - Client Relationship Management Posting End Date: 29/01/2026
    $63k-94.5k yearly Auto-Apply 18d ago
  • Executive Leader-Client Relationship Management (Onsite) Overland Park, KS

    Netsmart

    Account manager job in Overland Park, KS

    Netsmart is seeking a seasoned Client Alignment (Account Manager) leader to support and grow strategic relationships with our Post-Acute clients, including Home Health, Hospice, Senior Living, Skilled Nursing and Rehabilitation organizations. This role serves as a trusted advisor to executive stakeholders, ensuring client goals are aligned with Netsmart's software, hosting, solutions and services to deliver measurable outcomes and long-term value. This position leads a team of approximately 5-7 Client Alignment associates and plays a key role in driving client retention, expansion and satisfaction across a portfolio of Post-Acute providers. Responsibilities Lead strategic alignment for a portfolio of Post-Acute healthcare clients, building strong executive-level relationships. Manage and develop a team of 5-7 client-facing professionals, setting clear expectations and driving consistent execution. Develop and execute client alignment plans that connect Post-Acute operational priorities to Netsmart solutions and services. Partner closely with Sales, Professional Services, Hosting and Operations to deliver coordinated, high-value client engagement. Identify growth opportunities within existing accounts and support expansion and retention efforts. Lead executive-level client meetings, including strategic planning sessions and performance reviews. Act as a senior escalation point, ensuring issues are resolved efficiently while maintaining strong client trust. Preference is for this position to be onsite in our Overland Park, KS office location. Qualifications Proven experience leading client-facing teams in healthcare technology, services, consulting, sales or account management. Experience working with or supporting Post-Acute healthcare providers. Strong executive presence with the ability to communicate effectively with senior leaders. Demonstrated success driving client outcomes in complex, matrixed environments. Excellent communication, presentation and relationship-building skills. Bachelor's degree or equivalent experience. Why Netsmart Netsmart partners with Post-Acute providers nationwide to support the delivery of high-quality, efficient and compliant care. In this role, you'll help shape how clients experience Netsmart-leading a talented team and building lasting partnerships that make a meaningful impact across the Post-Acute continuum. Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider. If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.
    $83k-150k yearly est. Auto-Apply 21d ago
  • Client Relationship Manager - Retail Alternative Investments

    Intralinks 4.7company rating

    Account manager job in Kansas City, MO

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Client Relationship Manager - Retail Alternative Investments Location: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO; Dublin, OH; Dallas, TX | Hybrid Get To Know the Team: The Manager of CRM will develop and manage relationships with clients such as asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring excellent service and retention. This role focuses on overseeing operational and strategic client needs, providing expert knowledge of retail alternative investments, and acting as the primary contact for issue resolution. The Manager will collaborate with internal teams to deliver seamless service, lead and support team members, and ensure compliance with industry regulations. Strong leadership, client management, and analytical skills are essential to optimize service delivery and support business growth. Why You Will Love It Here! · Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans · Your Future: 401k Matching Program, Professional Development Reimbursement · Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays · Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave · Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees · Training: Hands-On, Team-Customized, including SS&C University · Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Develop and manage relationships with clients, including asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring high levels of client satisfaction and retention. Oversee service activities and support for a designated group of clients, addressing both tactical and strategic operational needs. Provide expert-level knowledge of retail alternative investments (such as interval funds, non-traded REITs, BDCs, closed-end funds, and tender offer funds) and product offerings to guide clients and help them make informed decisions. Act as the primary point of contact to resolve service issues, technical problems, and escalate incidents when necessary, ensuring quick and effective solutions. Act as a key liaison between internal operational teams and clients, ensuring accurate and timely resolution of inquiries and issues. Coordinate and collaborate with cross-functional teams (sales, compliance, fund accounting, technology, billing, legal) to ensure seamless service delivery, enhanced service offerings, and continuous client support. Demonstrate the value of SS&C's support offerings to clients, identifying opportunities for expanded support business. Manage and lead teams or individuals to ensure that service objectives are met and the department delivers quality performance. Stay updated on SEC, FINRA, and state regulations related to alternative investments, ensuring that the company's services remain compliant and align with industry standards. Utilize analytical and technical skills to monitor performance, interpret data, and manage reporting on investor flows, NAV calculations, and fee structures. Develop and implement procedures to optimize service delivery, reduce client downtime, and lower support costs. Participate in business development efforts and support strategic growth initiatives by identifying client needs and proactively offering tailored solutions. What You Will Bring: Experience & Knowledge: 5+ years in retail alternative investments, especially in fund administration, or transfer agency operations, or investor servicing. Proven experience in client relationship management with a deep understanding of alternative investment products and distribution channels. Experience with wirehouses, independent broker-dealers (IBDs), registered investment advisors (RIAs), and intermediary platforms (e.g., iCapital, CAIS). Strong knowledge of regulatory compliance, SEC, FINRA, and state regulations specific to retail alternative investments. Solid background in managing client relationships in a financial services or wealth management context. Strong understanding of operational processes related to interval funds, non-traded REITs, BDCs, and other non-traditional fund structures. Experience working within SLA-driven environments with exposure to operational risk and quality management. Leadership & Interpersonal Skills: 3-5 years in a managerial or team leadership role, with a focus on managing associates and driving team performance. Proven ability to collaborate with diverse teams across various functions, ensuring effective communication and service delivery. Ability to manage priorities and coordinate resources across cross-functional teams to support client deliverables and resolve complex issues. Strong interpersonal skills with the ability to develop rapport and trust with clients and stakeholders. Excellent communication skills with the ability to convey technical or operational process information to non-technical audiences. Leadership or supervisory roles within a financial operations environment a plus. Technical & Analytical Skills: Experience with fund administration platforms, transfer agency systems, and performance reporting tools. Ability to analyze data, interpret investor flows, and work with technical teams to enhance client services. Strong computer proficiency in tools such as Microsoft Word, Excel, and Outlook, with the ability to navigate reporting systems. Service Orientation & Problem Solving: Strong service orientation with the ability to listen attentively to clients' needs and provide timely and effective solutions. Ability to manage multiple priorities, meet deadlines, and handle time-sensitive commitments effectively. Experience managing conflicts and persuading others to achieve positive outcomes. Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at ************************ Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $70,000 USD to $130,000 USD. The expected base salary for the position in IL is between $100,000 USD to $155,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
    $70k-155k yearly Auto-Apply 33d ago
  • Event Services Client Account Manager - Kansas City Chiefs

    Security Director In San Diego, California

    Account manager job in Kansas City, MO

    Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal , every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement! Job Description Allied Universal Event Services is seeking a Client Account Manager assigned to the Kansas City Chiefs at Arrowhead Stadium. The Client Account Manager will be responsible for the strategic and tactical activities in leading an account in the professional and large-venue entertainment sector. This position requires a balance of operational leadership, client partnership, and financial acumen to ensure the successful execution and performance of event and venue operations. This position oversees day-to-day operations and event management at an assigned account. The Client Account Manager builds, improves, and maintains relationships with clients and employees, develops and retains staff, coordinates needed support services, and solves problems to effectively manage account operations. Using a strong understanding of event management principles, this position leads planning, execution, and closeout of events while maintaining compliance with all company policies and procedures. Must have a minimum of (3) years of security, guest services and/or venue management experience within major collegiate athletics, professional sports or large entertainment venues. Salary is negotiable dependent on experience. Relocation assistance offered. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Manage major venue operational areas involving crowd management, screening and processing of high-volume fan access, and managing fan-facing areas such as ticketing, ushering, and emergency response. Deliver high-quality customer service and a superior fan experience while ensuring safety, security, and operational excellence. Create and implement guest service initiatives aimed at driving exceptional customer satisfaction within a live event environment. Implement auditing programs to test team performance, and drive corrective action when required. Ensure client service expectations are met through effective operations planning, execution of policies and procedures, and management of staff and resources. • Oversee the development and implementation of threat assessments, emergency plans, and security procedures that meet client, league, and ownership expectations. • Partner with internal teams to ensure success in recruiting, onboarding, scheduling, training, staff performance, and risk management. • Utilize and oversee event technologies such as magnetometers, command center systems, threat intelligence and situational awareness platforms, and drone-related applications. • Demonstrate strong financial acumen, including P&L literacy, forecasting, budgeting, and cost-control analysis to drive business results and align performance with financial goals. • Provide data-driven reporting and insights to internal leadership and clients to support continuous improvement and strategic decision-making. • Supervise day-to-day event operations and staffing at assigned client sites. • Manage a team of event supervisors and staff, including hiring, scheduling, payroll, training, coaching, and performance management. • Build and maintain effective relationships with clients and employees while ensuring quality service delivery. • Coordinate support services to achieve or exceed financial and operational goals. • Ensure all required reporting and contract compliance requirements are met. • Communicate regularly with clients to review performance, resolve issues, and ensure satisfaction. • Handle escalated security issues or emergency situations appropriately. • Coordinate and/or conduct site-specific and client-required training in alignment with Allied Universal corporate standards. • Develop and maintain operational procedures and post orders to ensure preparedness for each event. • Manage uniforms, equipment, and supplies for the assigned account, maintaining accurate inventories. • Attend client meetings, security meetings, and event walk-throughs. • Ensure all staff are properly briefed and debriefed for each event. • Promote and enforce grooming, appearance, and conduct standards. • Maintain ongoing communication with direct management regarding client issues, employee performance, guest concerns, and other operational matters. • Create venue deployment maps, show grids, and related documentation for event execution. • Complete and submit all required reports and incident documentation promptly and accurately. • Facilitate timely invoicing of events and collaborate with the Finance Manager to ensure prompt payment and resolution of any billing issues. QUALIFICATIONS Minimum of three (3) years of progressive experience in event operations, venue management, or client account management, preferably within major collegiate athletics, professional sports or large-scale entertainment venues. • High school diploma or equivalent required. • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. • Experience in hiring, developing, motivating, and retaining quality staff. • Ability to develop and grow client relationships and partnerships. • Ability to work in a team-oriented management environment with the ability to work independently. • Ability to manage multiple priorities, complex situations, and diverse teams while meeting client requirements. • Demonstrated ability to take initiative, manage multiple competing assignments, and meet deadlines. • Proficiency in Microsoft Office applications and related business software. • Professional, articulate, and able to use sound independent judgment and discretion. • Must be able to work nights, weekends, and holidays as required by event schedules. • Proven ability to lead and manage large, diverse teams in fast-paced, high-profile environments. • Demonstrated proficiency in financial management, including understanding of P&L statements, budget development, and performance metrics. • Strong communication and interpersonal skills with the ability to build and maintain client relationships and manage multiple stakeholders. • Familiarity with emergency preparedness, public safety coordination, and incident command systems. • Advanced organizational, problem-solving, and project management skills. PREFERRED QUALIFICATIONS Facilities management, military, or law enforcement experience. Event guest services program oversight experience. Experience leading greater than 500 personnel. Experience running multiple events simultaneously. Previous payroll, billing, and scheduling experience. • Experience using ABI MasterMind and WinTeam software. • Preferred certifications include FEMA ICS, NCS4 CSSP, or equivalent event safety/security training credentials (or the ability to obtain within six months of hire). BENEFITS Medical, dental, vision, basic life, AD&D, and disability insurance. • Enrollment in our company's 401(k) plan, subject to eligibility requirements. • Eight paid holidays annually, five sick days, and four personal days. • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is paid out only where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2026-1521010
    $64k-95k yearly est. Auto-Apply 5d ago
  • Aftermarket/OEM Sales Manager

    Harlan Global Manufacturing 3.8company rating

    Account manager job in Kansas City, KS

    The Aftermarket/OEM Sales Manager is responsible for leading sales initiatives for original equipment manufacturer (OEM) and aftermarket parts and services. This role drives revenue growth through strategic account management, customer relationship development, and market expansion within the industrial and specialty vehicle sectors. The manager ensures customer satisfaction, identifies new sales opportunities, and collaborates with production and engineering teams to deliver high-quality solutions that meet client needs. Key Responsibilities: Develop and execute sales strategies to achieve OEM and aftermarket revenue targets. Build and maintain strong relationships with distributors, dealers, and end customers. Identify and pursue new business opportunities within existing and emerging markets. Manage and grow OEM accounts, ensuring alignment with production schedules and customer demand. Oversee aftermarket parts programs, including pricing, promotions, and product availability. Collaborate with supply chain, production, and engineering teams to ensure timely delivery and technical accuracy of parts and components. Forecast sales trends and prepare regular performance and market reports for management. Monitor competitor activity and market conditions to inform strategic planning. Lead, train, and support sales representatives or distributors to achieve consistent performance. Represent the company at trade shows, industry events, and customer meetings. Support warranty, service, and technical support teams in resolving customer issues. Requirements Qualifications: Education & Experience: Bachelor's degree in Business, Marketing, or related field (or equivalent experience). Minimum 5-7 years of experience in sales management within manufacturing, automotive, or industrial equipment sectors. Proven success managing OEM or aftermarket sales channels. Skills & Competencies: Strong knowledge of mechanical components, parts distribution, and supply chain processes. Excellent negotiation, communication, and customer service skills. Analytical and strategic thinker with strong business acumen. Proficient in CRM software and Microsoft Office Suite. Ability to travel domestically and internationally as needed (up to 30%). Key Performance Indicators (KPIs): Achievement of annual sales and margin targets. Growth of key accounts and new customer acquisition. Customer satisfaction and retention rates. Inventory turnover and forecast accuracy. Dealer/distributor performance improvement. Work Environment: This role operates in a professional office and manufacturing environment. Occasional visits to customer sites, trade shows, and production facilities are required.
    $74k-103k yearly est. 60d+ ago
  • B2B Account Manager -- Tech & Telecom

    Koita Agency

    Account manager job in Overland Park, KS

    Job DescriptionAbout Koita Agency Over the last 20 years our B2C and B2B sales agency has grown to 7 locations across 4 states. In South Florida we operate a Training Facility in Miami Lakes, a main office in Doral, and a new satellite in Hollywood, with continued expansion across Fort Lauderdale and West Palm Beach. We partner with regional providers in telecom, connectivity, energy, and home services to build high-performing field and inside sales teams, backed by hands-on coaching and a proven playbook. Role Summary Own an SMB territory across Overland Park/KC Metro. Work primarily warm/hot SMB demand, add targeted outreach to priority ZIPs, and drive a crisp discovery → proposal → close cycle. Post-sale, ensure early adoption to secure retention and referrals. What You Get Paid onboarding + weekly coaching; solution-specialist support for complex installs. Warm/hot lead flow; territory plans with ICP notes and ZIP priorities. Tiered offers and proposal templates to shorten cycles. Pipeline hygiene cadence (commit/best case) + forecast coaching. Path to Team Lead / Manager-in-Training. Your Role Sell to owners/GMs/site leaders; book on-site where it speeds decisions. Run discovery, tailor proposals, handle objections, and close. Maintain 3× pipeline coverage vs. monthly target; update next steps every touch. Coordinate clean activations; confirm adoption milestones in first 30-60 days. Share 2-3 weekly learnings to sharpen messaging and territory plan. What We're Looking For Proven B2B wins (tech/telecom a plus); discovery/negotiation mastery. KPI discipline; accurate notes, next steps, and close plans. CRM fluency; strong communication and follow-through. Valid driver's license + reliable transportation; Authorized to work in the U.S. Compensation 1099 contractor; commission-only with paid training + performance bonuses. Typical OTE $50,000-$90,000+ depending on territory and results. Our Hiring Process Apply → quick screen → interview with hiring lead → (optional) ride-along shadow → offer & background check. Why Koita Agency? We believe in the power of personal connections and have honed our sales craft for two decades. Our culture values integrity, community involvement, coaching, and real growth paths. Join a team that helps you learn fast, earn well, and move up.
    $50k-90k yearly 27d ago
  • Sr, Specialist, Account Management (PSAO Support)

    Cardinal Health 4.4company rating

    Account manager job in Topeka, KS

    **What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC). Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group. Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries. This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable **Shift: Monday-Friday 8:00AM-5:00PM EST** **Responsibilities** + Will possess Tier 1 knowledge of all PSAO focuses + Working and routing Inquiry Intake Forms for PSAO Support + Customer outreach through email and over the phone + Manage an average of 10-20 customer cases at a time + Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team + Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates + Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing. + Attend and engage in cross-departmental meetings + Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries + Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers + Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge + Confident, articulate, and professional speaking and writing abilities + Ability to effectively apply de-escalation techniques during customer interactions + Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions + Maintain structured and organized day-to-day responsibilities + Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts + Acts as an advocate and liaison between the customer and the PSAO + Applies basic concepts, principles and technical capabilities to perform routine tasks + Responsible for identifying and tracking customer pain points + Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect + Maintain required phone coverage levels and proactively communicate any potential deviations to the team + Able and willing to independently troubleshoot technical issues + Implement processes that improve overall customer experience **Qualifications** + 1-3+ years of previous customer service experience, required + Managed care, reimbursement, and PBM knowledge, preferred + Pharmacy experience and/or Pharmacy Technicians, preferred + Prior computer experience using Microsoft Office systems, required + Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions. + Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards + Possesses a strong work ethic and team player mentality + Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers + Demonstrates skill in establishing rapport and fostering effective communication with Sales **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000- $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 2d ago
  • Pharmaceutical Sales - Territory Manager - GI Specialty

    Eli Lilly and Company 4.6company rating

    Account manager job in Kansas City, KS

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. KANSAS CITY KS GI2_166743 Company overview: For more than a century, we have stayed true to a core set of values-excellence, integrity, and respect for people-that guide us in all we do. We also are committed to investing in our employees and supporting a culture of well-being -through competitive pay, comprehensive employee benefit programs, and training and development resources. #WeAreLilly Sound interesting to you? Read on to find out more about how you can join our sales team, where you will enjoy meaningful work, build a successful career and make important contributions to our patients' lives. Lilly is committed to helping people suffering from moderately to severely active ulcerative colitis. Our goal is to make life better for people around the world by offering a solution to prevent or stop this disabling disease. That means raising the bar for treatment expectations in the field of gastroenterology, as we develop and launch innovative treatment solutions that may reduce the burden of diseases. Together we embrace the challenge to redefine what's possible. The Lilly Gastroenterology Specialty Territory Managers will be responsible for account-based selling to health care providers (HCPs) who prescribe and influence the treatment for the disease states represented in the Lilly gastroenterology portfolio. This includes HCPs in dedicated gastroenterology practices and infusion centers, as well as representatives in key hospital accounts, including gastroenterologist, gastroenterology fellows, gastroenterology educators, chief internal medicine residents, chief family practice residents and residents involved in gastroenterology rotations. You will build relationships with key customers in the gastroenterology space to increase Lilly's ability to drive adoption of our new and existing therapies. They will also identify and develop business relationships with state and local advocacy groups, teaching institutions, key influencers, and managed care organizations. They will be viewed as a credible expert and resource. BUSINESS OWNERSHIP Territory Management Develops a strong understanding of territory and reimbursement landscape and utilizes appropriate business insights tools to analyze and adapt to business needs. Account Management Systematically navigates the ever-changing healthcare environment to understand accounts and impact key stakeholders to become a trusted partner. SELLING SKILLS / CUSTOMER EXPERIENCE Dialogue Agility Actively listens and adapts to verbal and non-verbal customer prompts throughout the call. Medical Integrity Demonstrates high learning agility to understand clinical information / disease state, our product portfolio, and the therapeutic marketplace. Uses this information to engage with every member of an office / account. Selling Skills Promotes the entire product portfolio by planning for and engaging in a patient centered dialogue with customers. Utilizes our selling model prior to and during conversations with customers to help them identify appropriate patients. EXECUTION / RESULTS Sales Activity Utilizes all business analytic resources available to meet the needs of customers and achieve sales goals while acting in a consistent manner with all internal policies and procedures and PhRMA code. Partner Collaboration Collaborate effectively with others, both field-facing and internal peers to create a coordinated and positive customer experience. BASIC QUALIFICATIONS: Bachelor's degree. Professional certification or license required to perform this position if required by a specific state. Valid US driver's license and acceptable driving record is required. Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. Additional skills/preferences: Two or more years of sales experience (pharmaceutical or non-pharmaceutical) after completion of an undergraduate college degree. Other work experience following the completion of undergraduate degree, or a graduate degree (e.g., Masters, MBA, PharmD). Demonstrated business ownership skills, selling/customer experience skills, and execution/results. Account based selling experience. Ability to identify and engage staff members in accounts. Strong background in navigating within complex integrated health systems. Extensive experience or thorough understanding of specialty pharmacy distribution model. Selling injectable/infusion molecules in a complex reimbursement environment. History of working with multiple cross functional partners. Strong Learning agility, self-motivated, team focused, emotionally intelligent and influential. Must live within 30 miles of the territory boundary. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $87,000 - $159,500 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $87k-159.5k yearly Auto-Apply 4d ago
  • Roofing Technical Advisor/ Account Manager

    National Roofing Contractors Association 3.6company rating

    Account manager job in Kansas City, KS

    Commercial Roofing experience is required to be considered for this position. Nations Roof is one of the largest and fastest growing commercial roofing contractors. As a result of our rapid growth, we offer more than a job…. we offer a challenging career in a company that values our employees. Purpose: To serve as a technical roofing resource to management team, provide reports and solution-based recommendations on company owned and leased properties. Premium Industry Wages and Exceptional Benefits: Salaried position (Knowledge and experience based) + commissions Company Vehicle, Phone and Computer Steady work year round Medical, Dental and Vision Benefits Accident and Disability Insurance Life Insurance 401(K) with employer match Principle Duties and Responsibilities: Conduct site visits and provide analysis of existing, BUR, Modified Bitumen, EPDM, TPO, PVC, metal roof and steep slope systems. Investigate and diagnose leak source to determine needed roof repairs and life cycle extension solutions. Provide alternatives, recommendations, and budget pricing - repair, restoration and replacement options depending on several factors. Follow up with management team to review proposals and necessary suggested repairs to close sales opportunities. Provide technical expertise and cultivate relationships with customers. Utilize database of completed projects and existing customers to provide roof inspections and other services. Establish new accounts by planning and organizing daily work schedule to call on prospects. Acquiring local and regional customers while servicing national clients. Other projects and duties as assigned by Manager. Requirements: 2-3 years commercial roofing experience Basic working knowledge of computer programs and phone software applications Organized person and enjoys working outside Lift and climb up and down a 30 ft+ ladder and many flights of stairs Capable of receiving instructions and clearly explain problems and solutions to customers Abide by all job-site safety requirements, including PPE, and fall protection Must be team orientated and be willing to perform based on the company's Core Values A valid driver's license and insurable driving record The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. We are an Equal Employment Opportunity and E-Verify compliant Employer. Our company is a Drug Free Workplace. Please no recruiters. Local candidates will be given preference. All candidates must be authorized to work in the U.S. APPLY
    $61k-85k yearly est. 9d ago
  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Account manager job in Overland Park, KS

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $40k-46k yearly est. 8d ago
  • Client Alignment Executive, Public Sector

    Netsmart

    Account manager job in Overland Park, KS

    Netsmart is seeking a proven, relationship-driven Client Alignment Executive to lead strategic growth and retention initiatives across our Public Sector client portfolio. In this role, you will serve as a trusted advisor to executive leaders-partnering with state and local agencies to align Netsmart's innovative health and human services solutions with their organizational priorities. You'll leverage your expertise in enterprise sales and account management to strengthen partnerships, expand solution adoption, and drive measurable outcomes. The ideal candidate is a consultative sales professional who excels in navigating complex environments, fostering executive relationships, and identifying new opportunities for transformation. This is a high-impact role for a seasoned professional who thrives at the intersection of strategy, technology, and client success. Responsibilities Accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships in partnership with Client Sales Executives. Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities Meet with clients to establish alignment plan parameters, build and nurture the relationship and assist in identifying further opportunities Develop communication strategies and effectively deploy them to share Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value and foster healthy client relationships Lead collaboration across sales, professional services, hosting and operations teams to bring the right resources to the client alignment effort Qualifications Required Bachelor's degree or equivalent experience At least 3 years' sales or account management experience with health care and/or technology services and solutions At least 3 years of Public Sector Enterprise Sales experience Demonstrated ability to personally close and/or manage complex technical deals and partnerships Exceptional written and verbal communication skills Effective presentation skills, including presentations in a sales capacity. Strong interpersonal skills with outstanding relationship building skills. Effectively collaborate and communicate with all levels of management and cross-functional teams Preferred Health and human services or post acute work experience Experience developing, growing and sustaining revenue relationships with clients Experience leveraging service-delivery for long-term clients Expectations Up to 75% travel Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider. If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.
    $83k-150k yearly est. Auto-Apply 7d ago

Learn more about account manager jobs

How much does an account manager earn in Lawrence, KS?

The average account manager in Lawrence, KS earns between $31,000 and $85,000 annually. This compares to the national average account manager range of $42,000 to $110,000.

Average account manager salary in Lawrence, KS

$51,000

What are the biggest employers of Account Managers in Lawrence, KS?

The biggest employers of Account Managers in Lawrence, KS are:
  1. LSI Staffing
  2. Exeltis & Xiromed
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