Account manager jobs in Round Rock, TX

Salary Range: $75k : Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment Position Summary: Achieves or exceeds sales goals by providing complete account penetration in designated business market segment. Maximizes profitability and revenue of the hotel to achieve individual and team sales goals. Establishes new client relationships and maintains existing relationships to maximize revenue. Strategic account management approach with cross selling mindset developing opportunities for transient, group and catering for Hotel Viata and PHG Collection. Duties & Responsibilities Primary Responsibilities/Essential Functions: Actively solicits new business opportunities through prospecting new customers (including groups, travel managers, travel agents and hotel guests). Uses network channels to open doors to new customers. Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel. Research information on market and trends and the clients supporting those markets locally. Develop corporate, association, government, consortia, wholesale accounts. Actively participates in industry related organizations. Attends trade shows, community events and industry meetings to develop business. Participates in Sales blitzes. Makes onsite and field presentations to prospective clients. Participates in pre-event meetings, training and other sales-related meetings as required. Develops long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service. Analyzes requirements of business opportunities. Researches and maintains knowledge of market trends, competition and customers. Responds to RFPs via Lanyon and direct proposals. Prepares correspondence to customers, maintains Business Travel Workbook information and production and client data. Maintains detailed information about clients/prospective clients and enters data into property's computer systems. Attends Business Review Meetings. Research new companies. Creates and implements direct marketing campaigns. Attends training. Makes presentations. Conducts familiarization trips. Participate in local community to develop business. Other Responsibilities/Supportive Functions: Responds to guest and client inquiries and coordinates special arrangements and requests. Resolves guest and client complaints within scope of authority, otherwise refers the matter to upper management. Notifies supervisor and/or Security of all unusual events or circumstances. Note: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed. Qualifications (relevant experience, education and training): High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor's degree in Hospitality or Business Management desired. Two or more years of related sales experience (i.e. Catering/Event Sales, Event Coordination, Travel Manager, Travel Advisor/Agent or as an Executive Meeting Manager) in a hotel or company. Possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment. Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria. Completes all required training as scheduled. Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales. Requires ability to determine needs of customers and persuasively present sales options through verbal face-to-face, video conferencing, email and telephone interactions. Must be able to create and effectively provide sales presentations and materials to potential customers. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation. Requires working knowledge of MS Office applications and ability to learn and use telephone and computer systems used at the hotel. Proficiency with HMS like Opera, Fosse, Infor, Concur, etc., preferred. Familiarity with DELPHI, Agency360, STR Reporting, Teams, Zoom, SynXis, Lighthouse, Sertifi, Lanyon, Knowland, CoStar, ZoomInfo, LinkedIn, etc., preferred. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Position requires working from property location. Position will require some travel to industry events, sales missions, etc. Must maintain a clean appearance and professional demeanor. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed-first and foremost-with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Apple Ads team applies that belief by delivering ads that add value, helping people discover content, supporting creators, and protecting and respecting everyone's privacy. Our technology powers ads in the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive discovery of their apps across the App Store. Our display ads in Apple News and Stocks aid advertisers in promoting their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. We help advertisers connect with captivated audiences with our sponsorship integrations and experiences in live sports on Apple TV. Everything we do is with the unwavering commitment to privacy you expect from Apple. Because when advertising is done right, it benefits everyone. With this role we have a unique opportunity to build and shape Apple's Growth Accounts Ads team. This segment of customers is dynamic and requires best-in-class partnership to help them achieve their business aspirations. Your efforts and contributions will help shape one of the fastest growing and highest performing Apple Ads teams. You should have a real passion for helping small and medium businesses succeed, have demonstrably strong communication and interpersonal skills, be highly analytical, resourceful, team-oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding sales targets in the ads space with performance-type advertisers and agencies. Natural collaborator with a team-oriented mindset, capable of thriving in a dynamic and exciting environment. Demonstrated professionalism and a positive demeanor, with a desire to develop business acumen and client-centricity. Proficiency in active listening and asking insightful questions for continuous learning. A minimum of 5 years of experience in performance media sales, including at least 3 years working with a self-serve platform. Proven track record of overachievement and meeting or exceeding sales targets in the digital ads space. A deep understanding of performance advertisers' market strategies and their success measurement tactics. Exceptional communication and presentation skills, capable of delivering impactful messages both in person and over the phone. An innate desire to make a difference, driven by self-motivation and a commitment to excel. Ability to develop initial campaign success across a portfolio of clients, which then leads to credibility and trust, then comes with longer-term success. Demonstrate product and industry expertise in client interactions. Exceptional ability to manage multiple relationships within the performance marketing space. Capability of maintaining a robust business pipeline through email, phone, and in-person outreach and moving deals through planned, pitched, agreed, and implemented phases. Strong analytical skills, with the ability to leverage internal and external data sets to facilitate business growth for your clients. Fluency in English; written and verbal BA/BS or relevant 4 year degree required Ability to be onsite; this role is an in-person, onsite position along with regional travel. Additional travel may be necessary from time to time, both domestic u0026 international. Along with flexible work hours; evenings and weekends.

We are seeking a motivated Technical Account Manager or hardware engineer with soft skills, passionate about HPC data center and networking technologies, comfortable working with enterprise customers to provide comprehensive solutions for sophisticated installations, maintenance, or operations for a broad scope of groundbreaking networking products. You will be a main point of contact for our customers; assisting them with technical inquiries, debugging, and resolving their issues. As a member of our TAM team, you are a meticulous, proficient communicator who is fundamentally interested in helping our customers succeed, taking ownership in resolving issues, and ensuring a high level of customer satisfaction is maintained and delivered. A significant part of the role is also to interact with Engineering, Marketing, and Support teams regularly. What you will be doing: * Work on-site with NVIDIA Enterprise customers in the Seatle area to resolve sophisticated technical issues and customer concerns through meticulous research and reproduction for customers installing our products with a focus on Infiniband, next-generation AI, and HPC server technologies. * Own and resolve customer issues during installation, operation, maintenance or product application or interoperability with other vendors * Work with the latest hardware (e.g. GPUs, AI accelerators, high-speed interconnects) and software technologies such as ML frameworks and tools like Spark, Kubernetes, and Ceph. * Bringing independent analysis, communication, and problem-solving skills to improve customers' experiences. * Author and incorporate technical solutions into our knowledge base * Be a technical resource, develop, re-define and document standard methodologies to share with internal teams (Support / R&D) for support processes and improvements. What we need to see: * 8+ years in providing in-depth customer support and debugging for hardware and software products. * Bachelors degree or equivalent experience in Computer Science, Electrical Engineering, Computer Engineering, or related field * Profound knowledge and experience with Linux and Networking (LFCS / RHCSA) * Expertise with data center virtualization (VMWARE, Docker, Kubernetes) concepts and trends. * Exceptional interpersonal skills with the ability to maintain and lead the overall resolution for any critical issue raised by our customers, under all circumstances. * Superb communication and presentation/oral skills * Strong organizational skills and able to prioritize / multi-task easily with limited supervision. Ways to stand out from the crowd: * Experience in solving problems in large-scale HPC network environments with overlay technologies (BGP, OSPF, VXLAN, EVPN), RoCE and QoS Concepts * Experience as a developer and/or support escalation team member for large enterprise/service provider customers at a company that produces AI and data analytics software * Scripting in Python, bash, Ansible, yaml, etc * Background with developing or debugging AI and data analytics software. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 160,000 USD - 253,000 USD for Level 4, and 192,000 USD - 304,750 USD for Level 5. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until December 6, 2025. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

EPIC Insurance Brokers is looking for an experienced Surety Account Executive. This role will be a hybrid position and we are open to hiring candidates local to either our Sothern California or Texas offices. The Surety Account Executive serves as a key client-facing role within the Surety department. This professional is responsible for managing and growing a portfolio of surety clients, providing expert guidance on bonding solutions, and maintaining strong relationships with clients, carriers, and internal teams. Key Responsibilities: Client Relationship Management: Serve as the primary contact for clients regarding surety needs. Build and maintain strong, trust-based relationships with clients. Advise clients on complex surety matters and bonding strategies. Surety Program Development: Understand clients' business operations and financials to tailor bonding solutions. Analyze financial statements, credit reports, and project histories to assess bonding capacity. Coordinate market selection and negotiate terms with surety carriers. Marketing & Business Development: Assist producers in soliciting new surety business. Develop leads through industry networking, internal referrals, and market research. Participate in formal presentations to client decision-makers. Carrier Relations: Maintain effective relationships with surety carriers. Stay informed on industry trends, regulations, and available products. Ensure compliance with underwriting standards and carrier expectations. Internal Collaboration: Work closely with producers, client executives, and support staff. Mentor junior team members and contribute to a collaborative work environment. Coordinate servicing efforts to ensure high-quality client support. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, preferred. Minimum of 5 years of experience in the surety or insurance industry. Strong understanding of surety products, underwriting principles, and financial analysis. Excellent communication, organizational, and problem-solving skills. Proficiency in Microsoft Office Suite; experience with Tinubu preferred. Property/Casualty license and relevant industry designations (e.g., AFSB) are a plus. Competencies: Client-focused with a commitment to delivering exceptional service. Critical thinking and analytical skills. Professionalism and reliability. Ability to manage multiple priorities and meet deadlines. Strong interpersonal and negotiation skills. This role is ideal for a highly motivated insurance professional who thrives in a fast-paced environment.. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Primary expert resource and first point of contact for clients, which includes research/analysis and handling of wide variety of client questions on coverage/eligibility, contractual issues, and government reporting compliance. Prepares endorsements per client requests. Prepares and provides resource, trend and legal update information to clients on on-going basis. Routine questions are delegated. • For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtaining quotes, strategizes with clients (typically senior-level executives and managers), makes recommendations to clients regarding coverage and exclusions; negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf). • Provides marketing and new business development support to producers, including preparing presentations and proposals, participating in meetings with prospective clients as part of team. • Conducts marketing and new business development for employee's book of business. • Delegates office administrative work to appropriate staff and oversees tasks. Business Growth • Lead account team for accounts in assigned book of business, coordinating the efforts of other team members (marketing, account management, employee benefits, branch management, claims, etc.) to produce, service and retain business; • May have a production goal. Production goals are subject to periodic adjustment by the Company. Service • Establishes and maintains primary, on-going business relationship with client and becomes first point of contact for all future client service needs; • Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues; • Interface with clients, producers and other team members to develop a comprehensive customer service plan; • Analyze census and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives; • Negotiate with carriers on clients' behalf for best available premiums, commissions and coverage; • Handle or provide expert resource to clients regarding open enrollment meetings, including customized material preparation and communication; • Ensure expert knowledge is maintained and prepare resource information for clients to continually keep informed of benefit trends, State and Federal legislation, rules and regulations; Advise clients on government reporting compliance issues, as appropriate. Marketing • Preparation of Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and/or proposed benefit plan designs, market comparison data, and contribution strategies; • Negotiate with carriers for best available premiums, commissions and coverage; • Conduct sales presentations as part of team; • Analyze and provide client referrals to Sales Team for Employee Benefits and Private Client Departments. Personal and Organizational Development • Set priorities and manage workflow for self to ensure all goals are met; • Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts; • Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records; • Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company; • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance; • Enjoy active participation in community organizations; • Project a professional image in action and appearance. SUPERVISORY RESPONSIBILITIES: • None KEY COMPETENCIES: • Full knowledge of commercial lines of coverage and services; • Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects; • Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word, PowerPoint, Publisher & Excel; • Strong attention to detail and time management abilities; • Strong ability to multi-task and assign priority; • Ability to work effectively and efficiently both with and without direct supervision; • Ability to work effectively and efficiently in a team environment as well as independently; • Strong interpersonal communication skills, both written and oral EDUCATION and/or EXPERIENCE: • High school diploma or G.E.D. equivalent required. College degree or equivalent experience required; • Ten or more years experience in mid-size brokerage or carrier working on middle-market accounts One year of direct supervisory experience required. • Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS: State Property & Casualty License required; Valid Driver's License required. COMPENSATION: The national average salary for this role is $150,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-LL1 #LI-Hybrid

Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Hybrid- Texas Thales is hiring an Major Account Manager for our Software Monetization product is seeking a dynamic and results-driven New Logo Major Account Manager to join our expanding B2B Software Sales team. As a New Logo Major Account Manager, you will play a crucial role in acquiring new business and driving revenue growth by establishing and cultivating relationships with prospective clients within your assigned geographical territory. Your primary focus will be on selling our industry-leading software solutions to key decision-makers in various businesses. These accounts are typically large/complex organizations where we are looking to penetrate the account by sales of Thales Software Monetization suite of products and services. Your role will include creating, developing and executing sales strategies for assigned territories as well as generating accurate and realistic sales forecasts. Key Areas of Responsobilities Prospecting and Lead Generation: Identify and research potential clients within the target market. Generate new leads through various channels, including cold calling, email campaigns, and networking. Research, plan and attend industry leading trade shows to promote Thales SM thought leadership and generate leads Use your personal network to educate the market on Thales SM value and generate leads Client Engagement: Conduct thorough needs analysis to understand the unique requirements and challenges of potential clients. Lead the business value analysis and case for change proposal development Present and demonstrate our Thales SM software solutions effectively to showcase their value proposition. Relationship Building: Develop and maintain strong, long-lasting relationships with key decision-makers within the target market and client organizations. Act as a trusted advisor, understanding client goals and aligning our solutions to meet their business objectives. Facilitate feedback loop to Thales SM leadership and product management to enable customer led growth initiatives Sales Negotiation and Closing: Create and deliver compelling sales proposals. Negotiate terms and close deals, ensuring a win-win outcome for both the client and the company. Collaboration: Work closely with the sales engineering team, business value champions, product development, and marketing to ensure a cohesive approach in our sales process - from lead generation to delivering client solutions. Minimum Requirements Bachelor's degree in Business, Marketing, or related field Relevant certifications in Opportunity qualification and management framworks like MEDDIC, Challenger, etc. Minimum 7 yrs of B2B sales experience and proven track record of success in B2B software and IT solutions sales, with a focus on acquiring new business Experience in selling into Fortune 500 companies Prior experience in SaaS, CRM, ERP or Billing technologies Proven track record of managing a full lifecycle sales process - from prospecting to contract closing Capable of navigating large/complex sales opportunities and engaging at multiple levels within an organization Familiarity with order fulfillment chain and related components like CRM software (e.g., Salesforce), ERP software (eg. SAP, Oracle), CPQ, Billing software, etc. Technology savvy individual with a conversational knowledge of SaaS, AI, Data Insights etc. Comfortable being an active participant (not necessarily leader) in highly technical discussions, and able to collaboratively work with Sales Engineer to ensure that commercial goals are achieved Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! ************************************************************** You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you. Why Join Us? Say HI and learn more about working at Thales click here #LI-MM1 #LI-Hybrid This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 197,760.00 - 357,400.80 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

EPIC Insurance Brokers is looking for an experienced Surety Account Executive. This role will be a hybrid position and we are open to hiring candidates local to either our Sothern California or Texas offices. The Surety Account Executive serves as a key client-facing role within the Surety department. This professional is responsible for managing and growing a portfolio of surety clients, providing expert guidance on bonding solutions, and maintaining strong relationships with clients, carriers, and internal teams. Key Responsibilities: * Client Relationship Management: * Serve as the primary contact for clients regarding surety needs. * Build and maintain strong, trust-based relationships with clients. * Advise clients on complex surety matters and bonding strategies. * Surety Program Development: * Understand clients' business operations and financials to tailor bonding solutions. * Analyze financial statements, credit reports, and project histories to assess bonding capacity. * Coordinate market selection and negotiate terms with surety carriers. * Marketing & Business Development: * Assist producers in soliciting new surety business. * Develop leads through industry networking, internal referrals, and market research. * Participate in formal presentations to client decision-makers. * Carrier Relations: * Maintain effective relationships with surety carriers. * Stay informed on industry trends, regulations, and available products. * Ensure compliance with underwriting standards and carrier expectations. * Internal Collaboration: * Work closely with producers, client executives, and support staff. * Mentor junior team members and contribute to a collaborative work environment. * Coordinate servicing efforts to ensure high-quality client support. Qualifications: * Bachelor's degree in Business, Finance, Accounting, or related field, preferred. * Minimum of 5 years of experience in the surety or insurance industry. * Strong understanding of surety products, underwriting principles, and financial analysis. * Excellent communication, organizational, and problem-solving skills. * Proficiency in Microsoft Office Suite; experience with Tinubu preferred. * Property/Casualty license and relevant industry designations (e.g., AFSB) are a plus. Competencies: * Client-focused with a commitment to delivering exceptional service. * Critical thinking and analytical skills. * Professionalism and reliability. * Ability to manage multiple priorities and meet deadlines. * Strong interpersonal and negotiation skills. This role is ideal for a highly motivated insurance professional who thrives in a fast-paced environment.. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Primary expert resource and first point of contact for clients, which includes research/analysis and handling of wide variety of client questions on coverage/eligibility, contractual issues, and government reporting compliance. Prepares endorsements per client requests. Prepares and provides resource, trend and legal update information to clients on on-going basis. Routine questions are delegated. * For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtaining quotes, strategizes with clients (typically senior-level executives and managers), makes recommendations to clients regarding coverage and exclusions; negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf). * Provides marketing and new business development support to producers, including preparing presentations and proposals, participating in meetings with prospective clients as part of team. * Conducts marketing and new business development for employee's book of business. * Delegates office administrative work to appropriate staff and oversees tasks. Business Growth * Lead account team for accounts in assigned book of business, coordinating the efforts of other team members (marketing, account management, employee benefits, branch management, claims, etc.) to produce, service and retain business; * May have a production goal. Production goals are subject to periodic adjustment by the Company. Service * Establishes and maintains primary, on-going business relationship with client and becomes first point of contact for all future client service needs; * Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues; * Interface with clients, producers and other team members to develop a comprehensive customer service plan; * Analyze census and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives; * Negotiate with carriers on clients' behalf for best available premiums, commissions and coverage; * Handle or provide expert resource to clients regarding open enrollment meetings, including customized material preparation and communication; * Ensure expert knowledge is maintained and prepare resource information for clients to continually keep informed of benefit trends, State and Federal legislation, rules and regulations; Advise clients on government reporting compliance issues, as appropriate. Marketing * Preparation of Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and/or proposed benefit plan designs, market comparison data, and contribution strategies; * Negotiate with carriers for best available premiums, commissions and coverage; * Conduct sales presentations as part of team; * Analyze and provide client referrals to Sales Team for Employee Benefits and Private Client Departments. Personal and Organizational Development * Set priorities and manage workflow for self to ensure all goals are met; * Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts; * Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records; * Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company; * Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance; * Enjoy active participation in community organizations; * Project a professional image in action and appearance. SUPERVISORY RESPONSIBILITIES: * None KEY COMPETENCIES: * Full knowledge of commercial lines of coverage and services; * Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects; * Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word, PowerPoint, Publisher & Excel; * Strong attention to detail and time management abilities; * Strong ability to multi-task and assign priority; * Ability to work effectively and efficiently both with and without direct supervision; * Ability to work effectively and efficiently in a team environment as well as independently; * Strong interpersonal communication skills, both written and oral EDUCATION and/or EXPERIENCE: * High school diploma or G.E.D. equivalent required. College degree or equivalent experience required; * Ten or more years experience in mid-size brokerage or carrier working on middle-market accounts One year of direct supervisory experience required. * Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. * Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. * Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS: State Property & Casualty License required; Valid Driver's License required. COMPENSATION: The national average salary for this role is $150,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: * Generous Paid Time off * Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days * Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave * Generous employee referral bonus program of $1,500 per hired referral * Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) * Employee Resource Groups: Women's Coalition, EPIC Veterans Group * Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development * Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support * Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs * 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! * EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation * We're in the top 10 of property/casualty agencies according to "Insurance Journal" To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-LL1 #LI-Hybrid

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.8B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role Rippling's Accounting and HR Advisory Channel is experiencing exponential growth, and we are excited to hire the next sales professional to join our growing team and support our mission by delivering exceptional value to our partners so they can scale and grow their workforce advisory practice with Rippling. Rippling partners with Accounting and HR Advisory firms serving small and mid-sized businesses. In this role, you'll own the acquisition, activation, and expansion of our most strategic, high-value national partnerships. You will work with the Top 500 accounting firms in the country by sourcing, landing, and onboarding net-new firms. In addition, you will work strategically with the firm to expand their net new clients onto Rippling . You'll build and execute strategic account plans to multi-thread into the firm to drive partner penetration. The Sr. National Channel Account Executive role is designed for experienced sales professionals who thrive in a fast-paced and collaborative team environment, opening new doors, driving net-new partner acquisition, and scaling a referral motion within the Top 500 Accountant ecosystem. What you will do * Lead and close a highly consultative sales process and position the value of Rippling to new Top 500 prospective partners, utilizing Rippling's MEDDPICC sales methodology * Drive exponential growth in partner-client pipeline by cultivating high-trust, strong relationships with decision-makers at Top 500 Accounting firms to scale our mutual client base. * Design and execute solid strategic account plans to align with key partners' growth goals and priorities by expanding relationships and contacts within to maximize the growth potential of the partner. * Serve as strategic thought partner and product expert ensuring partners are leveraging Rippling's new product developments and best practices to get the most out of Rippling's platform and partner program * Win new partners and partner client business by crafting sophisticated value propositions based on deep understanding of Rippling's positioning against competition in order to accelerate client acquisition * Lead executive-level demonstrations and best-in-class product demos to position the value of Rippling for our partners and partner clients * Collaborate strategically with Marketing and our Sales Development team within your assigned territory to consistently drive new partner pipeline demand * Effectively partner across multiple functions including solutions consulting, implementation, partner success, and support to ensure a high-level of partner satisfaction * Orchestrate and quarterback the sales process with other Rippling Account Executives across PEO, Global, Spend, & IT to maximize value and win rates for Accountant and HR Advisory firm clients * This is a quota carrying role. Own the territory forecast and pipeline integrity. You will need to forecast, and manage your sales pipeline by keeping accurate notes in our CRM on a daily and weekly basis to meet quota expectations What you will need * 5+ years of B2B SaaS sales experience with proven success in an outbound sales motion * Experience selling into Top 500 accounting firms * Top performer with a track record of consistently exceeding quota in a high-paced and high-velocity environment * Consultative selling skills and ability to position Rippling as a trusted advisor by uncovering partner challenges and aligning to measurable business outcomes. * Experience selling to C-Level and Partner-Level executives * A strong team player who can thrive in a fast paced, results- driven environment * Demonstrated ability to land new accounts and generate pipleine from scratch (vs. farming existing customers). Nice to Haves * Previous experience selling HRIS/HCM or Fintech solution * Key accomplishments include President's Club, Fast Start Award, etc. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ************************** Rippling highly values having employees work in the office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40-mile radius of a Rippling office), Rippling considers working in the office, at least three days a week, under current policy, to be an essential function of the employee's role. This role will offer a competitive On-Target Earnings (OTE) package, comprising a base salary, sales commission, benefits, and equity. The On-Target Earnings* for employees will be a 60/40 commission split for base/variable pay. This role offers a competitive salary, benefits, and equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. Why Join Us? This is a career-accelerating Sr. National Accounts role where you'll own strategic partnerships with the IPA T500 accounting firms in one of Rippling's fastest-growing channels. You'll play a pivotal role in shaping how Accountants & HR Advisory Firms scale their workforce advisory practice while directly influencing Rippling's GTM strategy. High performers in this role will have a clear path to Strategic National Accounts or leadership positions as the channel continues to scale. * Commission is not guaranteed The pay range for this role is: Tier 1: $215,000/year (Office-based) Tier 2: $200,000/year (Remote-based)

In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. Responsibilities: Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline Required Skills Proven ability to sell solutions to Major Enterprise customers. A proven track record of quota achievement and demonstrated career stability Experience in closing large Enterprise deals. Excellent presentation skills to executives & individual contributors Excellent written and verbal communication skills A self-motivated, independent thinker that can move deals through the selling cycle 8+ years of experience selling to Major Enterprise Accounts 2+ years of experience selling enterprise network security products and services Results-oriented, Self-starter, Hunter-type mentality. The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale. #LI-DB1

Senior Account Director / Global Brand Experience (Production, Events, Content) ************************** ABOUT THE AGENCY This isn't your average ad agency. We're a creative and production-focused agency built for brands that want to make a real impact-through media, events, and experiences that spark connection and inspire action. We specialize in B2B marketing that doesn't feel boring or transactional. With a global footprint and a passion for strategic, meaningful storytelling, we help the world's biggest brands engage their audiences through powerful content, immersive experiences, and high-performing programs that drive sales enablement. This is a place that encourages bold thinking, brave moves, and building the plane as we fly it. Innovation is expected at every level-we believe in failing forward and making the journey count. THE ROLE We're looking for a Senior Account Director to lead a high-profile global account that spans multiple departments, programs, and client contacts. You won't be balancing multiple brands-this role is all about going deep on one incredibly important partnership. You'll lead a team of four talented account service professionals, guide them through daily priorities, and ensure they're consistently growing and delivering at a high level. You'll also serve as the senior point of contact for the client, ensuring every interaction and deliverable aligns to strategic goals and exceeds expectations. You'll work closely with internal teams (creative, media production, print production, and events) to bring large-scale B2B programs to life. From strategic planning to flawless execution, you'll keep everything on track and moving forward. KEY RESPONSIBILITIES Act as the primary strategic lead for a global client account, managing relationships with multiple stakeholders Lead, coach, and mentor a team of 4 account service professionals, helping them navigate priorities, elevate their client interactions, and grow in their roles Oversee the development and delivery of large-scale B2B marketing programs, including video, podcasts, print/digital content, and live/virtual events Collaborate across internal departments (creative, media production, print production, and events) to ensure programs are executed seamlessly and strategically Serve as a clear and confident communicator, both verbally and in writing, across client presentations, internal meetings, and cross-team updates Think big while sweating the details-ensuring both the strategic impact and flawless delivery of every project Develop SOWs, timelines, budgets, and reconciliation reports to maintain financial clarity and program efficiency Contribute to a culture of innovation, experimentation, and bold ideas…encouraging your team to push boundaries and “go big” QUALIFICATIONS 5+ years advertising/marketing agency experience 10+ years in account/client service, with at least 2 years managing a team Deep experience in B2B marketing, with familiarity across content, events, and media production Proven ability to manage complex, high-visibility programs with multiple stakeholders Strong leadership, communication, and organizational skills Comfortable creating and managing scopes of work, budgets, and timelines Skilled in project management systems (e.g., Wrike, Box, Salesforce) Bachelor's degree or equivalent experience PERKS & BENEFITS Competitive medical benefits Company-paid life insurance 4 weeks PTO + paid holidays 401(k) plan with matching Parental leave benefits 10 paid holidays per year A culture that values creativity, courage, and connection INCLUSION MATTERS This agency is an Equal Opportunity Employer committed to creating a diverse, inclusive, and empowering workplace. Come as you are. We believe the best ideas happen when people feel free to be themselves.

Job DescriptionBenefits: Competitive salary Employee discounts Wellness resources The Client Relationship Manager is responsible for educating and producing the sale of wellness, regenerative services, and treatment plans to clients. They must possess complete knowledge of all products and services including hormone therapy, regenerative medicine, IV therapy. The CR Manager is responsible for client relationship management, servicing clients through follow-up practices and identifying opportunities for upselling or cross-selling additional services or treatments, while offering personalized solutions tailored to each clients needs. This individual is the direct point of contact with clients and ensures that their needs and expectations are fully met, and they are completely satisfied. Responsibilities Providing an Exceptional Client Experience: Tailor personalized wellness solutions with astute discretion and expertise, fostering enduring client relationships. Conduct thorough consultations with empathy and adherence to HIPAA guidelines, ensuring trust and rapport Collaborate with prescribing physicians to strategize and implement personalized care plans prioritizing client well-being. Brand Engagement and Marketing: Showcase the brand at community events, driving revenue and client engagement through upselling opportunities. Demonstrate mastery of product and service knowledge, articulating their value proposition persuasively to clients. Administrative Oversight: Exercise discretion in scheduling and resource allocation to optimize revenue and client satisfaction. Navigate software and systems effectively, maintaining meticulous documentation and facilitating seamless client interactions. Provide strategic feedback to drive continuous improvement initiatives within the health center. Client Satisfaction and Feedback: Proactively address concerns and challenges to ensure each clients journey is characterized by satisfaction and excellence. Collaborate with the team to implement solutions for enhancing client experiences and outcomes. Executive Oversight and Leadership: Direct the work of others, monitor compliance measures, and control the flow of supplies and medications. Maintain production and sales records accurately and facilitate team member training and development. Qualifications Bachelors degree (preferred but not required) 1 year of general sales experience. Sales experience in the medical field specifically in Hormone Replacement Therapy is ideal. Persuasion, negotiation, and closing skills. Ability to meet deadlines, multi task, achieve company set objectives Maintain patience and composure managing client care Ability to work productively and effectively in an unsupervised environment Possesses strong interpersonal and communications skills Competitive Salary

Full-time Description Lead Strategic Client Success Across Complex Environmental and Laboratory Accounts Are you an experienced client services professional who excels at managing complex client portfolios, solving advanced challenges, and driving operational excellence? SPL is seeking an experienced Senior Client Account Specialist to lead complex environmental/laboratory projects and manage key client accounts. This role supports analytical testing workflows, regulatory deliverables, and cross-functional coordination across lab, field, QA/QC, sales, and operations teams. If you're ready to influence strategic client relationships, lead complex initiatives, and elevate operational performance, we want to meet you! Please Note: This is a Project Manager role that supports environmental testing, laboratory operations, and client project coordination. This is not an IT or software project management position . What You'll Do Serve as the lead point of contact for major and strategic client accounts, ensuring consistent, professional communication; Oversee complex environmental/laboratory projects, coordinating across laboratory, field, QA/QC, sales, and operations teams; Interpret regulatory requirements, analytical methods, accreditation standards, and client-specific needs to guide project execution; Review and approve reports, EDDs, regulatory deliverables, invoices, and technical documentation for accuracy and compliance; Provide technical expertise and escalation support for project managers and internal teams; Identify workflow gaps and lead process improvement initiatives to enhance efficiency, turnaround time (TAT), and client satisfaction; Support proposal development, pricing reviews, RFP responses, and client presentations; Mentor and train other Project Managers, helping build a strong, knowledgeable PM team; Perform other duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement. Requirements What You'll Bring 5+ years in environmental, laboratory, or technical services project management; Strong understanding of analytical methods, QA/QC, regulatory programs; Experience coordinating multi-team workflows in fast-paced environments; Proficiency in Microsoft Office; LIMS/CRM experience preferred. What This Role IS NOT: An IT, software development, Agile/Scrum, or technology project management role; A systems implementation role; A product or digital project lifecycle role. Your Schedule & The Fine Print Full-time role following a standard Monday-Friday schedule; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.

About the Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate-powered by agentic AI and Miro's world-class platform. About the Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor-guiding customers through workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership. TAMs are key players in evolving how the world's most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and change management expertise to drive measurable outcomes for your customers. What you'll do Workflow Optimization Guide customers in designing and evolving workflows across the Discover-Define-Deliver innovation lifecycle Recommend integration strategies and automation opportunities that drive alignment, speed, and business value Provide guidance on embedding Miro into the customer's existing systems and ways of working Technology Optimization Monitor platform health, engagement, usage patterns, and feature adoption Deliver proactive, insight-driven recommendations to deepen adoption of Miro's core and emerging AI capabilities Assess the customer's technical landscape to identify opportunities to consolidate tools and harmonize Miro with other widely used platforms Change Management & Scaling Equip internal champions with strategies to scale adoption across departments, regions, and teams Support customer Centers of Excellence (CoEs) with guidance on best practices, governance, and deployment at scale Navigate organizational change to help Miro become a strategic pillar in innovation initiatives Strategic Alignment & Continuous Improvement Collaborate with Customer Success Managers to co-facilitate impactful Quarterly Business Reviews (QBRs), showcasing progress against business goals and demonstrating tangible ROI You will provide robust adoption reporting and business outcome analytics, influencing customer strategy and reinforcing the value that underpins renewals and growth opportunities Provide adoption reporting and business outcome analytics to inform ongoing strategy What you'll need 5+ years in consulting, technical account management, customer success, or similar roles in enterprise SaaS Strong technical fluency: familiarity with APIs, integrations, and enterprise IT ecosystems Proven ability to lead workflow optimization, platform adoption, and change management initiatives Expertise in platform analytics to drive data-informed decisions and continuous improvement Skilled at facilitating executive-level discussions and cross-functional workshops Familiarity with collaboration tooling and product/service development workflows is a plus Highly proactive, strategic thinker with a strong customer outcome orientation, capable of operating independently and navigating ambiguity Willing to travel to customer sites up to 25% What's in it for you 401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: *********************************** Blog: ****************************************** Instagram: ********************************* At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The Technical Account Manager (TAM) is a trusted technical resource and relationship manager, responsible for managing relationships and delivering exceptional service to SMB-level clients. This role serves as the primary technical liaison, aligning IT services and solutions with the client's operational goals while ensuring the stability, security, and performance of their systems. Leveraging technical and organizational knowledge, the TAM oversees lifecycle management, supports technical projects, and facilitates seamless transitions to steady-state support. As a reliable partner, the TAM proactively identifies risks, recommends practical technical improvements, and ensures the implementation of solutions tailored to the customer's needs. They collaborate closely with internal teams and client stakeholders to resolve high-priority challenges, optimize IT environments and drive continuous improvement. This role requires strong communication skills, a customer-focused mindset, and the ability to build lasting relationships, positioning Impact as a long-term partner in achieving business success. Watch the video below to learn more about our Managed IT division! 💻 How Impact's MIT and Cloud Solutions Help Businesses Responsibilities Serve as the primary technical point of contact for assigned clients, providing guidance, proactive support, and technical recommendations to ensure the success of their IT environments. Own and oversee the client's technical environment, including supported infrastructure, Impact-provided software, and security solutions, ensuring stability, performance, and alignment with operational goals. Act as an escalation resource, guiding the resolution of technical issues and leading root cause analyses and post-incident reviews, with actionable recommendations for improvement. Oversee technical deployments, ensuring deliverables meet agreed objectives, quality standards, and seamless transitions to steady-state support. Manage the lifecycle of client IT assets, including procurement, upgrades, and decommissioning, while monitoring warranties, licenses, and agreements for timely renewals. Collaborate with internal teams and stakeholders to ensure knowledge transfer, documentation, and alignment with business goals through tailored IT roadmaps. Proactively assess and monitor the client's IT environment for potential risks, such as aging hardware, unsupported software, or capacity constraints, and recommend solutions to mitigate them. Build and maintain trust-based client relationships, acting as a liaison to align technical solutions with business objectives and ensure seamless communication during projects and incidents. Participate in regular business reviews to share performance metrics, lifecycle plans, and opportunities for improvement or growth. Partner with internal teams (Sales, PMO, vCIOs, Engineers) to identify, create, validate, and/or present upselling and cross-selling opportunities, positioning Impact as a trusted advisor for long-term success. Stay updated on emerging technologies, industry trends, and best practices, sharing insights to help clients optimize IT investments and improve operational efficiency. Contribute to internal knowledge-sharing efforts by creating documentation and supporting team understanding of client environments and technical strategies. Things We Are Looking For 7+ years of experience in technical engineering, with MSP experience strongly preferred Demonstrated ability to oversee the complete lifecycle of managed IT solutions, including deployment, monitoring, maintenance, and continuous improvement in alignment with SLAs and client expectations Strong knowledge in 2 or more of the following areas: Server Operating Systems (Windows, Linux) Directory Services (Microsoft Active Directory, Entra) Networking (routers, switches, TCP/IP, DNS, DHCP, VPN, NAT, OSI Layers) Microsoft 365 (Exchange Online, SharePoint, administration, licensing, Teams, Purview) Virtualization Technologies (VMware and Microsoft Hyper-V) Cybersecurity (EDR/MDR, Zero Trust, firewalls, email security, compliance) Endpoint Management (MDM, Intune, SCCM) Storage Solutions: (SAN, NAS, Shared storage, ISCSI, Fiber Channel.) Cloud Platforms and Services (Microsoft Azure) Database Administration (Microsoft SQL, MySQL, Oracle) Backup and Disaster Recovery (Datto, Veeam) Preferred knowledge in the following areas: MSP Tools and Platforms (N-Able, IT Glue, Halo) Security Solutions (KnowBe4, Cisco Umbrella, SentinelOne, Huntress, Proofpoint) Understanding of ITSM frameworks (ITIL, COBIT) Soft Skills Clear communication, translating technical concepts into business terms and risks and actively listening to client needs Trust building and effective collaboration with internal teams Proactive problem-solving, applying critical thinking to address challenges Time management, balancing priorities and meeting deadlines efficiently Education/Certifications Bachelor's degree in computer science or equivalent work experience Certifications Preferred: Microsoft Azure, M365 or Windows, Cisco CCNA, Network+, Security+, VMware VCP, ITIL, Agile, DevOps Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $97,000-$120,000 plus bonus eligibility, if applicable. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Reagan Outdoor Advertising is a privately held, family owned Media Sales Organization in Austin, Texas. We're looking for a National Account Executive, responsible for import, inside media sales. Out-of-home advertising's annual growth consistently outpaces other mass mediums and outdoor advertising demand is hot in Austin! Join an industry and a company where this growth is projected to continue long into the future! Austin has been rated as one of the top places to live in the US for many years. Home to great BBQ, music and sports entertainment, and warm and friendly residents, the ability to live in Austin makes this a beautiful opportunity. Job Description The ideal candidate will have experience in National Media Sales or Media Planning/Buying. You will work with national advertising agencies, advertising decision makers and directors of marketing to maximize inbound sales in the Austin, Texas market. A high-profile position that requires a passion and belief in billboard advertising, unwavering personal will, and a strong drive to help grow our clients' businesses. This individual will work out of the Reagan Outdoor Advertising office in Austin Texas and will report directly to the GSM. Position responsibilities (included but not limited to): • Represent and maintain an excellent working relationship with our national advertising agencies and/or outdoor buying services. • Generate new national advertising sales while growing existing accounts. • Identify client needs and develop persuasive proposals to meet needs and opportunities. • Negotiate rates, advertising packages and terms with media buyers. • Work directly with clients and ad agency personnel to secure contracts, obtain posting instructions and collect payments for advertising campaigns. Provide timely post campaign analysis and proof of performance reports. • Coordinate and conduct market rides with clients and agencies. • Utilize CRM system to track client communications, develop and maintain sales pipeline. • Monitor competitive media to identify opportunities in the Austin Market. • Regularly monitor and review account activity with the General Sales Manager to identify and direct sales opportunities. • Work collaboratively with regional sales representatives at Reagan when the demand for the national inquiry was driven by regional relationships. • Support the President and SM's in the development of budgets relating to the national revenue for the organization. • Maintain a high level of visibility throughout the advertising community at large. • Attend annual OAAA/GeoPath national conventions to stay on top of industry trends and to network with partner agencies. • Travel with GSM to NYC, Chicago, LA and other agency locations, typically 3-4 total trips per year. (These trips were suspended during COVID, but we hope to resume when appropriate.) Qualifications Qualified candidates must: • Have prior, verifiable success in national / inside advertising sales or sales coordination. • Provide exceptional customer service. • Have prior experience collaborating with multiple teams (for example Client Direct Marketing Team, Creative Agency, Production Agency, Buying Agency). • Have strong communication skills. Welcomes the opportunity to call clients and agencies to ensure we are proposing the most effective advertising solutions. • Be proficient in Excel, and a master of spreadsheets. • Display integrity in all situations. • Possess ability to multi-task in a fast-paced environment with demanding deadlines. • Be detail oriented with strong organizational skills. • Be able to prioritize and assess the highest and best utilization of company inventory. • Be a strong negotiator and closer. • Have a knack for building relationships with customers and finding solutions to problems. • Excellent verbal and written communication skills are required. • Be knowledgeable about marketing communications and branding. Preferred Qualifications: • Minimum two years experience in Media Coordination or National Sales • Bachelors degree Additional Information To support you, Reagan offers a competitive benefits package (including but not limited to): Medical, Dental and Vision insurance plans Deductible Reimbursement Plan 401(K) with company match PTO and Paid Holidays (Accrued Vacation and Sick plans) Optional Short and Long term Disability Optional Supplemental Life and AD&D plans Quarterly Company Events And more! If you feel that you exhibit all of the qualities of the ideal candidate and you are excited about a new and challenging role, please apply. We'd love to hear from you. #LI-Onsite All your information will be kept confidential according to EEO guidelines.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. In this role you'll evangelize Jamf by developing meaningful relationships with key stakeholders at accounts, bridge the gap to executives, and elevate Jamf mindshare to a strategic position within a specific territory. Your efforts will lead directly to the sales of our Whole Product Experience (WPE), development of pipeline growth, and territory sales. The Account Executive is an integral part of our sales organization working closely with our Sales Engineers to grow new business. As a member of the Jamf family, you will contribute to our high energy, collaborative and fun environment. This is a hybrid position available to individuals residing in the Minneapolis, MN, Eau Claire, WI & Austin, TX metro areas. While the role is primarily hybrid, you may be asked to work occasionally from the Jamf office or a local collaborative workspace alongside other Jamf team members for key events or important in-person engagements. Please note that we are only able to consider applicants who are currently based in the Minneapolis, MN, Eau Claire, WI & Austin, TX metro areas. #LI-Hybrid What you can expect to do this role: * The Jamf Account Executive will formulate and execute strategic account plans to drive customer value realization and expand Jamf's footprint within assigned existing customer accounts * Manage the entire sales-cycles from prospecting to closing, often presenting to various levels within the organization to demonstrate the value of our full suite of solutions * Proactively identify and develop expansion opportunities within existing customer accounts to build qualified pipeline through direct customer engagement * Understand the needs of our customers and work in partnership with Sales Engineers to architect solutions to ensure our customers success * Build trusting relationships within the sales ecosystem including Channel Partners and Apple * Forecast sales activity and revenue achievement on a monthly and quarterly basis, while creating satisfied customers * Leverage industry leading sales tech stack including SalesForce.com, Clari, Groove, ZoomInfo , LinkedIn Navigator, and much more What we are looking for: * Minimum of 1 year experience in a sales role (Required) * Minimum of 2 years software sales experience (Preferred) * Demonstrated ability to carry a quota and consistently meet or exceed targets * Demonstrated ability to expand Jamf's portfolio into existing customer base while ensuring product and customer retention * Familiarity with the Apple Ecosystem or SaaS sales is a plus, but not required. EDUCATION AND CERTIFICATIONS * HS Diploma / GED Degree (Required) * 4 Year / Bachelor's Degree (Preferred) * A combination of relevant experience and education may be considered How we help you reach your best potential: * Named a 2025 Best Companies to Work For by U.S. News * Named a 2025 Newsweek America's Greatest Workplaces for Gen Z * Named one of Forbes Most Trusted Companies in 2024 * Named a 2024 Newsweek America's Greatest Workplaces for Parents & Families * Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work * We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf. * We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities. * You don't have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf. * We set achievable targets, help each other out, and share best practices across the team. * You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $34,860-$102,240 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf - and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security - anytime, anywhere - to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at *******************

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The **Field Account Development Manager** sits within a geographical territory and is responsible for the retention and continuous growth of our existing US Small & Medium Enterprise key client relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our array of cash flow and payment solutions, to deepen our relationship with these clients. The key measurements of success for this Manager will be portfolio level account retention and volume growth. This is a field-based role in which in person engagement with the client base through face-to-face interactions is required. **Candidate must reside in or near the Dallas - Fort Worth Metroplex territories** **Responsibilities:** **Planning (10 - 20% of time)** ▪ Identify accounts that are not utilizing the full terms and benefits of their AXP commercial products and prioritize those clients, identify top client information and track opportunity development in CRM database **Relationship management (10 - 20% of time)** ▪ Proactively reach out to customers to uncover opportunities, treat the customer until there's a change in customer spend in alignment with growth or retention conversations ▪ Develop client specific value proposition, identify key steps (strategy and tactics) to meet short and long-term client objectives ▪ Business travel, occasionally overnight, is required with the expectation of 50-80% of time spent in-market with clients **Client solution (20 - 30% of time)** ▪ Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards) ▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE. Force, C360) **Negotiate and close (20 - 30% of time)** ▪ Seek opportunities to up-sell and cross-sell commensurate with the needs of the client ▪ Answer customer inquiries and bring in leadership, internal business partners and product specialists as appropriate to support growth opportunities and customers' needs **Compliance (100% of time)** ▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements **Qualifications:** + Bachelor's degree preferred + Excellent sales experience, 3 - 5 years minimum + Experience partnering with clients across various markets / industries + Experience in a highly-regulated industry **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** US-Texas-Amex - for internal use only **Other Locations:** US-Texas-Dallas **Schedule** Full-time **Req ID:** 25019693

Full-time Description Who we are: Based in Austin, Texas, Acumera is a leader in managed network security and automation services for multi-site businesses' payment systems and operations. Acumen provides software-as-a-service (SaaS) solutions for edge computing, secure edge networking, network operations, visualization, and security. Our clients focus on growing their companies using Acumera's remote systems' visibility, robust data security, and simplified compliance services. In 2002, Acumera became our client's trusted network partner. Who we're looking for: As a Technical Account Manager at Acumera, you will act as the primary point of contact for clients following implementation and throughout their ongoing relationship with the company. In this capacity, you will work collaboratively with the Sales and Support Teams to address client concerns, monitor and analyze trends, lead strategic business reviews, and provide expert technical guidance across multi-site client locations - ensuring the successful utilization of our products and overall client satisfaction. This position is based in Austin, TX, and requires on-site presence at our headquarters multiple days per week, as well as periodic travel throughout the year to attend client meetings. Core Responsibilities: Act as the main point of contact for Acumera Clients to provide supportability, performance, and best practices related to our AcuVigil managed networking system and Edge server products. Serve as a true strategic partner to clients, aligning Acumera solutions with their business goals and technical needs over multiple years. Lead Client conference calls to facilitate project updates, address concerns, and align on strategic objectives. Ability to lead complex client onboarding processes, including post-implementation support and coordination, to ensure a seamless transition and optimal client experience. Understand and perform a Root Cause Analysis, and system health checks for Clients as needed while effectively communicating with company executives, sales, support, and architecture teams to drive successful completion of client requests. Develop in-depth knowledge of Acumera's products, including advanced technical proficiency in using dashboards and portals to guide clients through troubleshooting, while training them to effectively diagnose and interpret data relevant to their locations. Possess a strong understanding of network switches, cellular backup solutions, server clusters, and firewalls, with the ability to confidently discuss and address client inquiries on these technical topics. Demonstrate strong organizational skills to effectively triage incoming requests and respond promptly to client needs, ensuring efficient resolution and satisfaction. Make recommendations for updating and improving existing documentation within the Knowledge Base to ensure accuracy, clarity, and relevance. Requirements Successfully led and managed enterprise customer requests to completion in a past role, with a real passion for working directly with Clients. Superior analytical skills & problem solving skills, combined with the ability to provide quick resolution to problems and excellent communication. A team player with strong interpersonal skills and the ability to effectively operate with a wide variety of people and roles at all levels, both technical and non-technical. Demonstration of technical aptitude with networking products, including but not limited to Cisco, Fortinet, and equipment related to retail multi-site locations. Demonstrated knowledge of Windows and Linux, network segmentation (VLANs), switch configuration, firewalls, and IPSec VPNs. Demonstrated ability to quickly learn new networking and edge products, and a history of proactively seeking out training opportunities to stay current on technology. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Education and Experience: A minimum of a 2-year college degree or equivalent experience required. 2+ years experience in a customer-facing role. 2+ years relevant work experience. Perks of Acumera: Medical, Dental, Vision Insurance 401(k), FSA, HSA Casual dress code Fully stocked kitchen Vibrant and Inclusive Workplace Atmosphere Paid company holidays Discretionary time off policy Central Austin location with free parking Flexible work environment and an opportunity to grow as we grow. Acumera is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with Ping solutions. As part of the company's Global Support Organization, you will work with a variety of cross functional teams at Ping to ensure a client's journey from purchase to production is smooth and well managed. You will partner with the customer to ensure each customer is fully optimized on their existing deployed solutions. In summary, your job is to ensure that you deliver value to our customers. You will: Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs Facilitate visibility into company's product roadmap to help educate and engage customers Assist with over-the-shoulder configuration help on features and flows Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer Provide customers with ad-hoc training to help build the skills in the 'most needed' areas Engage in the escalation and priority of support tickets created by clients in the program as needed Provide product demonstrations of Ping technologies Coordinate with other Ping Identity teams - including Support, Engineering and Product Management teams - to ensure customer needs are being addressed and resolved Provide feedback to Product Management for future products or enhancements based on trends and requirements Occasional availability during off-hours to act as a liaison or escalation point of contact due to your customers upgrade or critical implementation of Ping products Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty You have: Understanding of Java and knowledge of web technologies Must have a minimum of 5 years' enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role Strong verbal and written communication skills Strong organizational skills Experience with SFDC or equivalent CRM systems Ability to manage proactive and reactive tasks effectively Proven track record in managing relationships with large enterprise clients Experience with Identity Management, Access Management or Federation You have an advantage if:: Experience with Ping Identity solutions and APIs Experience with Windows and Linux operating systems General networking knowledge of protocols like HTTP/S, TCP/IP General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus Bachelor's Degree in Computer Science or equivalent experience Salary Range USA: $108,000 to $122,295 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************