Account officer vs customer account manager

The differences between account officers and customer account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an account officer, becoming a customer account manager takes usually requires 4-6 years. Additionally, an account officer has an average salary of $55,021, which is higher than the $45,951 average annual salary of a customer account manager.

The top three skills for an account officer include payroll, KYC and external auditors. The most important skills for a customer account manager are customer service, customer accounts, and CRM.

Account officer vs customer account manager overview

	Account Officer	Customer Account Manager
Yearly salary	$55,021	$45,951
Hourly rate	$26.45	$22.09
Growth rate	17%	8%
Number of jobs	135,559	110,138
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 56%
Average age	46	47
Years of experience	8	6

Account officer vs customer account manager salary

Account officers and customer account managers have different pay scales, as shown below.

	Account Officer	Customer Account Manager
Average salary	$55,021	$45,951
Salary range	Between $37,000 And $80,000	Between $29,000 And $72,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	Alaska
Best paying company	Citi	Mouser Electronics
Best paying industry	Energy	Technology

Differences between account officer and customer account manager education

There are a few differences between an account officer and a customer account manager in terms of educational background:

	Account Officer	Customer Account Manager
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 56%
Most common major	Accounting	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Account officer vs customer account manager demographics

Here are the differences between account officers' and customer account managers' demographics:

	Account Officer	Customer Account Manager
Average age	46	47
Gender ratio	Male, 56.6% Female, 43.4%	Male, 59.4% Female, 40.6%
Race ratio	Black or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.1% Asian, 10.0% White, 64.1% American Indian and Alaska Native, 0.3%	Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	11%	8%

Differences between account officer and customer account manager duties and responsibilities

Account officer example responsibilities.

Develop RFP responses and consistently demonstrate flawless execution to achieve continual growth in each account.
Perform payroll function such as maintaining timekeeping information, processing and submitting payroll.
Maintain staff payroll and ensure early remittance of statutory deductions to the relevant authorities.
Secure a promotion within one year by assuming journal entry and basic reconciliations responsibilities in addition to already performing AP functions.
Perform charge corrections on specific accounts requiring ICD-9 coding changes.
Review patient's explanation of benefits (EOB) to determine the specific financial obligation.

Customer account manager example responsibilities.

Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
Enter invoices into QuickBooks from carrier that is delivering material to destination.
Take orders from customer, enter into QuickBooks, send customers order confirmation.

Account officer vs customer account manager skills

Common account officer skills

Payroll, 8%
KYC, 7%
External Auditors, 7%
General Ledger Accounts, 7%
Loan Applications, 6%
Real Estate, 6%

Common customer account manager skills

Customer Service, 26%
Customer Accounts, 17%
CRM, 10%
Collections Process, 8%
Persuasion, 8%
Customer Retention, 7%

Account Officer vs. similar jobs

Account Officer related careers

Account Officer related jobs

What similar roles do

Zippia Careers
Executive Management Industry
Account Officer
Account Officer vs Customer Account Manager

Updated January 8, 2025

Browse executive management jobs