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Account representative vs business development account manager

The differences between account representatives and business development account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an account representative, becoming a business development account manager takes usually requires 6-8 years. Additionally, a business development account manager has an average salary of $99,209, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for an account representative include customer service, patients and patient accounts. The most important skills for a business development account manager are business development, customer service, and customer relationships.

Account representative vs business development account manager overview

Account RepresentativeBusiness Development Account Manager
Yearly salary$36,977$99,209
Hourly rate$17.78$47.70
Growth rate-8%5%
Number of jobs183,446222,573
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 78%
Average age4646
Years of experience128

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

What does a business development account manager do?

A business development account manager is in charge of developing strategies to identify new business and client opportunities, ensuring sales growth and customer satisfaction. They typically perform research and analysis to gather data, coordinate with analysts and experts, produce sales and progress reports, and maintain records of all transactions. Furthermore, a business development account manager must build positive relationships with clients and secure sales by reaching out to customers through calls, correspondence, or appointments. They may offer products and services, process payments, and handle inquiries or concerns.

Account representative vs business development account manager salary

Account representatives and business development account managers have different pay scales, as shown below.

Account RepresentativeBusiness Development Account Manager
Average salary$36,977$99,209
Salary rangeBetween $26,000 And $51,000Between $57,000 And $170,000
Highest paying CityLos Angeles, CASan Francisco, CA
Highest paying stateCaliforniaNew Hampshire
Best paying companyNew RelicMeta
Best paying industryFinance-

Differences between account representative and business development account manager education

There are a few differences between an account representative and a business development account manager in terms of educational background:

Account RepresentativeBusiness Development Account Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common college-University of Southern California

Account representative vs business development account manager demographics

Here are the differences between account representatives' and business development account managers' demographics:

Account RepresentativeBusiness Development Account Manager
Average age4646
Gender ratioMale, 33.6% Female, 66.4%Male, 62.4% Female, 37.6%
Race ratioBlack or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage8%7%

Differences between account representative and business development account manager duties and responsibilities

Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
  • Show more

Business development account manager example responsibilities.

  • Lead centralized, electronic referral center coordinating post-acute service needs of patients discharging from multiple acute facilities in Arizona region.
  • Core products include analytic business intelligence and practice-base data on physicians and ally healthcare professionals.
  • Identify and research needs of healthcare organizations and determine proper technical environments base on government regulations.
  • Lead centralized, electronic referral center coordinating post-acute service needs of patients discharging from multiple acute facilities in Arizona region.
  • Track and report on opportunities in Salesforce.com.
  • Maintain high opportunity prospects and final sales within Salesforce.com
  • Show more

Account representative vs business development account manager skills

Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%
Common business development account manager skills
  • Business Development, 15%
  • Customer Service, 10%
  • Customer Relationships, 6%
  • Account Management, 6%
  • CRM, 5%
  • Salesforce, 4%

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