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Account representative vs insurance representative

The differences between account representatives and insurance representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an account representative has an average salary of $36,977, which is higher than the $35,958 average annual salary of an insurance representative.

The top three skills for an account representative include customer service, patients and patient accounts. The most important skills for an insurance representative are customer service, patients, and health insurance.

Account representative vs insurance representative overview

Account RepresentativeInsurance Representative
Yearly salary$36,977$35,958
Hourly rate$17.78$17.29
Growth rate-8%6%
Number of jobs183,44687,843
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 45%
Average age4646
Years of experience12-

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

What does an insurance representative do?

An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.

Account representative vs insurance representative salary

Account representatives and insurance representatives have different pay scales, as shown below.

Account RepresentativeInsurance Representative
Average salary$36,977$35,958
Salary rangeBetween $26,000 And $51,000Between $29,000 And $44,000
Highest paying CityLos Angeles, CALacey, WA
Highest paying stateCaliforniaWashington
Best paying companyNew RelicSantander Bank
Best paying industryFinanceFinance

Differences between account representative and insurance representative education

There are a few differences between an account representative and an insurance representative in terms of educational background:

Account RepresentativeInsurance Representative
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Account representative vs insurance representative demographics

Here are the differences between account representatives' and insurance representatives' demographics:

Account RepresentativeInsurance Representative
Average age4646
Gender ratioMale, 33.6% Female, 66.4%Male, 29.8% Female, 70.2%
Race ratioBlack or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%
LGBT Percentage8%7%

Differences between account representative and insurance representative duties and responsibilities

Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
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Insurance representative example responsibilities.

  • Cold-Cal to generate leads for individual life and disability insurance and annuities.
  • Confer with AAA members to discuss options and plans for the insurance needs of family and services provide.
  • Promote AAA insurance to current, former, and potentially new customers by providing quality and accurate product knowledge.
  • Assist field agents with Medicare applications, review Medicaid state system regarding eligibility.
  • Review medical web sites and Medicare inquiry system to determine eligibility for Medicaid and other insurance policies.
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
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Account representative vs insurance representative skills

Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%
Common insurance representative skills
  • Customer Service, 18%
  • Patients, 16%
  • Health Insurance, 6%
  • Medicaid, 4%
  • Insurance Coverage, 4%
  • Data Entry, 4%

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