Account representative vs national account representative

The differences between account representatives and national account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an account representative, becoming a national account representative takes usually requires 2-4 years. Additionally, a national account representative has an average salary of $44,826, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for an account representative include customer service, patients and patient accounts. The most important skills for a national account representative are national accounts, customer service, and product knowledge.

Account representative vs national account representative overview

	Account Representative	National Account Representative
Yearly salary	$36,977	$44,826
Hourly rate	$17.78	$21.55
Growth rate	-8%	4%
Number of jobs	183,446	204,509
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 72%
Average age	46	47
Years of experience	12	4

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

What does a national account representative do?

A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.

Account representative vs national account representative salary

Account representatives and national account representatives have different pay scales, as shown below.

	Account Representative	National Account Representative
Average salary	$36,977	$44,826
Salary range	Between $26,000 And $51,000	Between $30,000 And $64,000
Highest paying City	Los Angeles, CA	-
Highest paying state	California	-
Best paying company	New Relic	-
Best paying industry	Finance	-

Differences between account representative and national account representative education

There are a few differences between an account representative and a national account representative in terms of educational background:

	Account Representative	National Account Representative
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 72%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Alfred

Account representative vs national account representative demographics

Here are the differences between account representatives' and national account representatives' demographics:

	Account Representative	National Account Representative
Average age	46	47
Gender ratio	Male, 33.6% Female, 66.4%	Male, 54.5% Female, 45.5%
Race ratio	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	8%	6%

Differences between account representative and national account representative duties and responsibilities

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

National account representative example responsibilities.

Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
Increase revenue through upselling new specialize testing options with key clinic staff and physicians.
Provide sales and technical support to distributors and OEM'S in the electrical distribution industry.
Maintain continuous contact with customers, including OEM, distribution, system integrators and end users.
Maintain continuous communication with warehouse managers, third party administrators, injure employees and healthcare professionals.
Respond to inquiries from medical providers, hospitals and other healthcare facilities regarding eligibility and claim status.

Account representative vs national account representative skills

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

Common national account representative skills

National Accounts, 17%
Customer Service, 15%
Product Knowledge, 13%
Account Management, 5%
Sales Growth, 4%
Trade Shows, 3%

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Account Representative
Account Representative vs National Account Representative

Updated January 8, 2025

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