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Advanced repair agent vs agent

The differences between advanced repair agents and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent has an average salary of $37,864, which is higher than the $30,440 average annual salary of an advanced repair agent.

The top three skills for an advanced repair agent include consumer electronics, client devices and geek. The most important skills for an agent are insurance products, customer service, and life insurance.

Advanced repair agent vs agent overview

Advanced Repair AgentAgent
Yearly salary$30,440$37,864
Hourly rate$14.63$18.20
Growth rate6%6%
Number of jobs46,009184,325
Job satisfaction-2
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 44%
Average age4346
Years of experience--

What does an advanced repair agent do?

Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.

What does an agent do?

Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.

Advanced repair agent vs agent salary

Advanced repair agents and agents have different pay scales, as shown below.

Advanced Repair AgentAgent
Average salary$30,440$37,864
Salary rangeBetween $25,000 And $35,000Between $19,000 And $72,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Latham & Watkins
Best paying industry--

Differences between advanced repair agent and agent education

There are a few differences between an advanced repair agent and an agent in terms of educational background:

Advanced Repair AgentAgent
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 44%
Most common majorComputer ScienceBusiness
Most common college-University of Pennsylvania

Advanced repair agent vs agent demographics

Here are the differences between advanced repair agents' and agents' demographics:

Advanced Repair AgentAgent
Average age4346
Gender ratioMale, 85.5% Female, 14.5%Male, 50.5% Female, 49.5%
Race ratioBlack or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%7%

Differences between advanced repair agent and agent duties and responsibilities

Advanced repair agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Maintain PCs, mobile devices, and networks, including operating system.
  • Interface with customers bringing their home PCs in for diagnosis or repair.
  • Repair apple products such as ipads, iphones, headphones, ipod touch.
  • Train other agents on how to perform initial diagnosis of client issue and troubleshoot computers to determine an efficient resolution.
  • Provide technical expertise to troubleshoot networking setup and repair utilizing advance diagnostics.
  • Show more

Agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Verify documentation and coding using CPT and ICD-9 correct coding standards.
  • Assist TANF customers with obtaining employment.
  • Direct compliance with all CPT and Medicare guidelines.
  • Train BDC representatives on phone skills and CRM use.
  • Bill appropriate ICD-9 codes to the correct insurance companies.
  • Show more

Advanced repair agent vs agent skills

Common advanced repair agent skills
  • Consumer Electronics, 22%
  • Client Devices, 17%
  • Geek, 16%
  • Customer Service, 6%
  • Phone Calls, 5%
  • Troubleshoot, 4%
Common agent skills
  • Insurance Products, 11%
  • Customer Service, 10%
  • Life Insurance, 8%
  • HR, 6%
  • Inbound Calls, 6%
  • Financial Services, 6%