This question is about customer service manager.

Do you need a degree to be a service manager?

By Zippia Team - Nov. 10, 2021

No, you do not need a degree to be a customer service manager. The minimum educational requirement for this position is a high school diploma or GED.

However, many companies highly prefer to hire employees with an associate's or bachelor's degree. Employers often look for candidates with a degree in business administration or management.

These degree programs include coursework in human resources, professional ethics, and business administration. Students can also take courses based on the specific field they intend to enter. For example, social and community service managers can take classes in social work and community organizations.

Depending on the industry and size of the company, a customer service manager will need significant experience in the field in addition to any degree requirements. Certain jobs will require a person to work in customer service for ten or more years and in supervisory positions for five or more years.

Do you need a degree to be a service manager?

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