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This question is about customer service manager demographics.
What percentage of Customer Service Managers are female?
63.1% of customer service managers are female in the United States. This is 2.0 percentage points higher than last year. Additionally, the percentage of female customer service managers has increased by 4.3 percentage points since 2010. That means there are a total of 133,513 female customer service managers in the U.S. and 78,078 male customer service managers in the United States. Note that Zippia's estimate accounts only for the 211,591 people with the specific job title of customer service manager and doesn't include grouping similar job titles, or people with potentially similar credentialing.
Percent Of Female Customer Service Managers By Year
| Year | Female Customer Service Managers | Male Customer Service Managers | Percentage Female Customer Service Managers | Percentage Male Customer Service Managers | |
| 2019 | 5,169 | 3,028 | 63.1% | 36.9% | |
| 2018 | 4,407 | 2,808 | 61.1% | 38.9% | |
| 2017 | 4,216 | 2,696 | 61.0% | 39.0% | |
| 2016 | 3,830 | 2,745 | 58.2% | 41.8% | |
| 2015 | 3,804 | 2,621 | 59.2% | 40.8% | |
| 2014 | 3,461 | 2,523 | 57.8% | 42.2% | |
| 2013 | 4,705 | 3,168 | 59.8% | 40.2% | |
| 2012 | 4,259 | 2,802 | 60.3% | 39.7% | |
| 2011 | 3,932 | 2,680 | 59.5% | 40.5% | |
| 2010 | 4,080 | 2,864 | 58.8% | 41.2% |
Additionally, female customer service managers tend to be younger than male customer service managers. The average age of a female customer service manager is 43.3, while the average age of a male customer service manager is 44.7.
While the majority of U.S. customer service managers are female in 2022, there are still some occupations where males dominate. For example, 90% of district commercial superintendent are male. On the other hand, some customer service manager jobs are dominated by females. 85% of administrative assistant to general manager, for instance, are female.
Like most jobs, there's a gender pay gap among customer service managers. The average male customer service manager earns an average annual salary of $46,939, while the average female customer service manager earns an average annual income of $39,654, meaning female customer service managers make 84 cents for every dollar a man earns.
What Percentage Of Customer Service Managers Are Female FAQ
Are customer service managers jobs male or female dominated?
Customer Service Manager jobs are female dominated. 63.1% of customer service managers are female and 36.9% of customer service managers are male in the United States.
How has the number of female customer service managers changed over time?
The number of female customer service managers has increased by 4.3% since 2010. In 2010, there were 58.8% female customer service managers and the latest data shows that there are 63.1% female customer service managers in the U.S.
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