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The differences between automation specialists and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an automation specialist and a field service specialist. Additionally, an automation specialist has an average salary of $77,750, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for an automation specialist include digital marketing, email marketing and java. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.
| Automation Specialist | Field Service Specialist | |
| Yearly salary | $77,750 | $51,832 |
| Hourly rate | $37.38 | $24.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 64,079 | 104,134 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 35% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An automation specialist is in charge of designing and developing new systems to optimize business operations. Their responsibilities typically revolve around performing research and analysis to determine the strengths and weaknesses of existing systems, coordinating with different departments to learn their operational needs, and improving software and hardware. They may also install and repair various equipment, troubleshoot, and conduct regular maintenance checks to ensure efficiency and smooth workflow. Furthermore, as an automation specialist, it is essential to provide technical support to employees, all while implementing the company's policies and regulations.
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Automation specialists and field service specialists have different pay scales, as shown below.
| Automation Specialist | Field Service Specialist | |
| Average salary | $77,750 | $51,832 |
| Salary range | Between $57,000 And $104,000 | Between $33,000 And $81,000 |
| Highest paying City | Sacramento, CA | Palo Alto, CA |
| Highest paying state | New York | California |
| Best paying company | Apple | SAP |
| Best paying industry | Technology | - |
There are a few differences between an automation specialist and a field service specialist in terms of educational background:
| Automation Specialist | Field Service Specialist | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 35% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between automation specialists' and field service specialists' demographics:
| Automation Specialist | Field Service Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 76.7% Female, 23.3% | Male, 88.8% Female, 11.2% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.9% White, 55.4% American Indian and Alaska Native, 0.4% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |