Billing representative vs account management representative

The differences between billing representatives and account management representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing representative, becoming an account management representative takes usually requires 2-4 years. Additionally, an account management representative has an average salary of $46,765, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a billing representative include patients, customer service and data entry. The most important skills for an account management representative are customer service, medical terminology, and data entry.

Billing representative vs account management representative overview

	Billing Representative	Account Management Representative
Yearly salary	$35,002	$46,765
Hourly rate	$16.83	$22.48
Growth rate	-3%	-4%
Number of jobs	95,425	222,957
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 50%
Average age	46	40
Years of experience	2	4

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

What does an account management representative do?

An account management representative is in charge of overseeing client accounts, ensuring everything runs smoothly and efficiently. They may work directly with clients to answer inquiries, identify their needs, provide advice, and resolve any issues or concerns. An account management representative may also perform research and analysis to identify new business and client opportunities, generate leads, offer products and services, and develop account management and sales strategies. Moreover, they must maintain an active communication line with staff while enforcing the company's policies and regulations.

Billing representative vs account management representative salary

Billing representatives and account management representatives have different pay scales, as shown below.

	Billing Representative	Account Management Representative
Average salary	$35,002	$46,765
Salary range	Between $28,000 And $42,000	Between $27,000 And $78,000
Highest paying City	Worcester, MA	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	Relevante	Microsoft
Best paying industry	Technology	Government

Differences between billing representative and account management representative education

There are a few differences between a billing representative and an account management representative in terms of educational background:

	Billing Representative	Account Management Representative
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Billing representative vs account management representative demographics

Here are the differences between billing representatives' and account management representatives' demographics:

	Billing Representative	Account Management Representative
Average age	46	40
Gender ratio	Male, 15.7% Female, 84.3%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%	Black or African American, 12.0% Unknown, 5.6% Hispanic or Latino, 18.9% Asian, 7.2% White, 55.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between billing representative and account management representative duties and responsibilities

Billing representative example responsibilities.

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
Submit and receive Medicare and Medicaid claims electronically on a daily basis.
Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.

Account management representative example responsibilities.

Market managed care plans to clients on Medicaid and public assistance.
Manage Facebook and patient communication programs.
Utilize ICD-9 and ICD-10 codes for the descriptions of veterans.
Research and apply COPT, ICD-9 and HCPC codes as needed.
Update fee schedules and specific CPT codes as needed.
Direct the support of new designs for their logistics aspects.

Billing representative vs account management representative skills

Common billing representative skills

Patients, 18%
Customer Service, 13%
Data Entry, 6%
Medical Billing, 5%
Medicaid, 5%
Patient Accounts, 4%

Common account management representative skills

Customer Service, 21%
Medical Terminology, 14%
Data Entry, 9%
Patients, 8%
Inpatient Admissions, 7%
Outpatient Services, 6%

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Office and Administrative Industry
Billing Representative
Billing Representative vs Account Management Representative

Updated January 8, 2025

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