Billing representative vs client representative

The differences between billing representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing representative, becoming a client representative takes usually requires 6-12 months. Additionally, a client representative has an average salary of $41,785, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a billing representative include patients, customer service and data entry. The most important skills for a client representative are customer service, phone calls, and client accounts.

Billing representative vs client representative overview

	Billing Representative	Client Representative
Yearly salary	$35,002	$41,785
Hourly rate	$16.83	$20.09
Growth rate	-3%	-4%
Number of jobs	95,425	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 61%
Average age	46	40
Years of experience	2	12

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Billing representative vs client representative salary

Billing representatives and client representatives have different pay scales, as shown below.

	Billing Representative	Client Representative
Average salary	$35,002	$41,785
Salary range	Between $28,000 And $42,000	Between $28,000 And $60,000
Highest paying City	Worcester, MA	New York, NY
Highest paying state	Massachusetts	New York
Best paying company	Relevante	IBM
Best paying industry	Technology	Technology

Differences between billing representative and client representative education

There are a few differences between a billing representative and a client representative in terms of educational background:

	Billing Representative	Client Representative
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	Stanford University	-

Billing representative vs client representative demographics

Here are the differences between billing representatives' and client representatives' demographics:

	Billing Representative	Client Representative
Average age	46	40
Gender ratio	Male, 15.7% Female, 84.3%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between billing representative and client representative duties and responsibilities

Billing representative example responsibilities.

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
Submit and receive Medicare and Medicaid claims electronically on a daily basis.
Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Billing representative vs client representative skills

Common billing representative skills

Patients, 18%
Customer Service, 13%
Data Entry, 6%
Medical Billing, 5%
Medicaid, 5%
Patient Accounts, 4%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

Billing Representative vs. similar jobs

Billing Representative related careers

Billing Representative related jobs

Billing Representative jobs by location

Zippia Careers
Office and Administrative Industry
Billing Representative
Billing Representative vs Client Representative

Updated January 8, 2025

Browse office and administrative jobs