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Billing representative vs medical billing clerk

The differences between billing representatives and medical billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing representative and a medical billing clerk. Additionally, a billing representative has an average salary of $35,002, which is higher than the $33,566 average annual salary of a medical billing clerk.

The top three skills for a billing representative include patients, customer service and data entry. The most important skills for a medical billing clerk are patients, medical billing, and healthcare.

Billing representative vs medical billing clerk overview

Billing RepresentativeMedical Billing Clerk
Yearly salary$35,002$33,566
Hourly rate$16.83$16.14
Growth rate-3%-3%
Number of jobs95,425164,870
Job satisfaction--
Most common degreeBachelor's Degree, 30%Associate Degree, 30%
Average age4646
Years of experience22

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

What does a medical billing clerk do?

A medical billing clerk is primarily in charge of processing payments and creating billing arrangements in clinics and hospitals. Among their responsibilities include gathering and verifying patient identification, handling insurance information, coding, updating databases, and maintaining records. It is also their responsibility to assist patients by filling out forms, answering their inquiries, and referring them to other services. Moreover, a medical billing clerk must monitor patient accounts and follow-up on delinquent patient accounts, coordinating with collection agencies as needed.

Billing representative vs medical billing clerk salary

Billing representatives and medical billing clerks have different pay scales, as shown below.

Billing RepresentativeMedical Billing Clerk
Average salary$35,002$33,566
Salary rangeBetween $28,000 And $42,000Between $27,000 And $40,000
Highest paying CityWorcester, MASan Leandro, CA
Highest paying stateMassachusettsWashington
Best paying companyRelevanteiCare
Best paying industryTechnologyHealth Care

Differences between billing representative and medical billing clerk education

There are a few differences between a billing representative and a medical billing clerk in terms of educational background:

Billing RepresentativeMedical Billing Clerk
Most common degreeBachelor's Degree, 30%Associate Degree, 30%
Most common majorBusinessHealth Care Administration
Most common collegeStanford UniversityStanford University

Billing representative vs medical billing clerk demographics

Here are the differences between billing representatives' and medical billing clerks' demographics:

Billing RepresentativeMedical Billing Clerk
Average age4646
Gender ratioMale, 15.7% Female, 84.3%Male, 11.3% Female, 88.7%
Race ratioBlack or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 55.8% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between billing representative and medical billing clerk duties and responsibilities

Billing representative example responsibilities.

  • Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
  • Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
  • Submit and receive Medicare and Medicaid claims electronically on a daily basis.
  • Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.
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Medical billing clerk example responsibilities.

  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Interact with patients as part of the quality assurance process (follow-up, EHR confirmation, billing confirmation).
  • Reconcile insurance and patient payments while researching and resolving incorrect payments, EOB rejections, and assort issues with outstanding accounts.
  • Utilize medical terminology and follow HIPAA guidelines.
  • Bill Magellan through Nextgen system.
  • Double checked CMS-1500 form before posting it out to the insurance companies.
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Billing representative vs medical billing clerk skills

Common billing representative skills
  • Patients, 18%
  • Customer Service, 13%
  • Data Entry, 6%
  • Medical Billing, 5%
  • Medicaid, 5%
  • Patient Accounts, 4%
Common medical billing clerk skills
  • Patients, 18%
  • Medical Billing, 10%
  • Healthcare, 7%
  • Data Entry, 7%
  • Customer Service, 6%
  • Medicaid, 5%

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