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Billing representative vs registration representative

The differences between billing representatives and registration representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing representative, becoming a registration representative takes usually requires 2-4 years. Additionally, a billing representative has an average salary of $35,002, which is higher than the $34,021 average annual salary of a registration representative.

The top three skills for a billing representative include patients, customer service and data entry. The most important skills for a registration representative are patients, medical terminology, and patient care.

Billing representative vs registration representative overview

Billing RepresentativeRegistration Representative
Yearly salary$35,002$34,021
Hourly rate$16.83$16.36
Growth rate-3%-4%
Number of jobs95,425118,803
Job satisfaction--
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 35%
Average age4640
Years of experience24

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

What does a registration representative do?

In medical facilities, a registration representative serves as the patients' first point of contact in clinics and hospitals. They primarily greet patients, identify their needs, gather personal and medical information, and assist them in filling out forms. They must also handle admission and discharge procedures, process payments, arrange payment plans, and collect insurance information. Furthermore, as a registered representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Billing representative vs registration representative salary

Billing representatives and registration representatives have different pay scales, as shown below.

Billing RepresentativeRegistration Representative
Average salary$35,002$34,021
Salary rangeBetween $28,000 And $42,000Between $26,000 And $42,000
Highest paying CityWorcester, MABoston, MA
Highest paying stateMassachusettsMassachusetts
Best paying companyRelevanteUMass Memorial Health
Best paying industryTechnologyHealth Care

Differences between billing representative and registration representative education

There are a few differences between a billing representative and a registration representative in terms of educational background:

Billing RepresentativeRegistration Representative
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Billing representative vs registration representative demographics

Here are the differences between billing representatives' and registration representatives' demographics:

Billing RepresentativeRegistration Representative
Average age4640
Gender ratioMale, 15.7% Female, 84.3%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 21.3% Asian, 6.4% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between billing representative and registration representative duties and responsibilities

Billing representative example responsibilities.

  • Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
  • Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
  • Submit and receive Medicare and Medicaid claims electronically on a daily basis.
  • Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.
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Registration representative example responsibilities.

  • Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
  • Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
  • Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
  • Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
  • Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
  • Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.
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Billing representative vs registration representative skills

Common billing representative skills
  • Patients, 18%
  • Customer Service, 13%
  • Data Entry, 6%
  • Medical Billing, 5%
  • Medicaid, 5%
  • Patient Accounts, 4%
Common registration representative skills
  • Patients, 25%
  • Medical Terminology, 10%
  • Patient Care, 6%
  • Customer Service, 6%
  • Health Insurance, 5%
  • Patient Registration, 4%

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