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Business analyst, support vs lead business analyst

The differences between business analysts, support and lead business analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a business analyst, support and a lead business analyst. Additionally, a lead business analyst has an average salary of $107,171, which is higher than the $68,419 average annual salary of a business analyst, support.

The top three skills for a business analyst, support include project management, data analysis and business processes. The most important skills for a lead business analyst are project management, scrum, and business analysis.

Business analyst, support vs lead business analyst overview

Business Analyst, SupportLead Business Analyst
Yearly salary$68,419$107,171
Hourly rate$32.89$51.52
Growth rate11%11%
Number of jobs212,850126,509
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Average age4444
Years of experience44

What does a business analyst, support do?

A business analyst/support is responsible for assisting with the company's project management procedures, ensuring that the processes meet the project deliverables timely and accurately. Business analysts/supports coordinate with the clients to update them with the project's progress and inform them of necessary adjustments as needed. They analyze the clients' specifications and requirements, plan technical solutions, and maintain materials and resources within the budget goals. A business analyst/support must have excellent communication and organizational skills, as well as quickly adapting to market changes and immediately resolve project inconsistencies together with the project team.

What does a lead business analyst do?

A lead business analyst utilizes data and analytical skills to plan, develop, and implement business systems and operations to help a company attain its short and long-term goals. Their duties focus on conducting market research and assessments, gathering and analyzing data, studying consumers and competitors in the industry, and identifying the strengths and weaknesses in existing systems. They also conduct risk assessments, create business models and forecasts, and identify solutions against potential or existing issues. Additionally, through their research findings, they develop recommendations in adherence to company standards and regulations.

Business analyst, support vs lead business analyst salary

Business analysts, support and lead business analysts have different pay scales, as shown below.

Business Analyst, SupportLead Business Analyst
Average salary$68,419$107,171
Salary rangeBetween $45,000 And $103,000Between $82,000 And $139,000
Highest paying CityFramingham, MASan Francisco, CA
Highest paying stateMassachusettsWashington
Best paying companyCity National BankCiti
Best paying industryManufacturingFinance

Differences between business analyst, support and lead business analyst education

There are a few differences between a business analyst, support and a lead business analyst in terms of educational background:

Business Analyst, SupportLead Business Analyst
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Business analyst, support vs lead business analyst demographics

Here are the differences between business analysts, support' and lead business analysts' demographics:

Business Analyst, SupportLead Business Analyst
Average age4444
Gender ratioMale, 46.8% Female, 53.2%Male, 55.3% Female, 44.7%
Race ratioBlack or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage12%12%

Differences between business analyst, support and lead business analyst duties and responsibilities

Business analyst, support example responsibilities.

  • Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
  • Participate in business validation workshops and UAT for CRM releases.
  • Test and write solution and diagram reports for new system performance software in QA lab environment.
  • Enter project definitions/structures, invoices, budgets, scope of work, and special requirements into ERP system.
  • Ensure facility health for crm-relate issues.o support the facility's CRM operation as a tier-1 analyst (on-call).
  • Qualify team responsibilities include team leader, QA, audit functional test, trend analysis, and inventory handling.
  • Show more

Lead business analyst example responsibilities.

  • Manage integrated functionality & technology dependencies, usability, reliability, performance and support requirements of legacy CRM and web applications.
  • Create business process flows and analysis using Microsoft Visio.
  • Assist in devising new defect tracking process, including pilot of new defect tracking tool, JIRA.
  • Handle query resolution and bug tracking, used JIRA to communicate and resolve issues and discrepancies in the system.
  • Interpret systems specifications to develop, maintain and support automate business processes for WES2009 upgrade in accordance to scrum practices.
  • Establish scrum development processes and best practices
  • Show more

Business analyst, support vs lead business analyst skills

Common business analyst, support skills
  • Project Management, 7%
  • Data Analysis, 7%
  • Business Processes, 6%
  • Business Support, 6%
  • Process Improvement, 5%
  • Data Entry, 4%
Common lead business analyst skills
  • Project Management, 8%
  • Scrum, 6%
  • Business Analysis, 5%
  • Business Process, 5%
  • Business Stakeholders, 5%
  • Data Analysis, 4%

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