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The differences between call center managers and fitness managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fitness manager has an average salary of $44,522, which is higher than the $37,614 average annual salary of a call center manager.
The top three skills for a call center manager include strong customer service, customer satisfaction and call center management. The most important skills for a fitness manager are CPR, cleanliness, and program design.
| Call Center Manager | Fitness Manager | |
| Yearly salary | $37,614 | $44,522 |
| Hourly rate | $18.08 | $21.40 |
| Growth rate | 6% | 19% |
| Number of jobs | 123,791 | 98,611 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | - | - |
Call center managers specialize in overseeing call center operations and agents' performances, ensuring that customers are satisfied. Aside from this, they are mostly involved in hiring and training new agents, shaping them into productive workforce members. As managers, they must lead by setting targets, encouraging agents, and devising strategies to meet them, even providing support when issues are difficult to resolve. Furthermore, call center managers must implement and adhere to all policies and regulations of the company.
A fitness manager specializes in helping clients to fulfill their goals in health and lifestyle. Typically working in gyms and health facilities, they oversee fitness classes and supervise personal trainers to ensure efficiency and client satisfaction. They also participate in developing workout plans and programs, manage the facility's budget and schedules, offer gym memberships to potential clients, and monitor the conditions of equipment to ensure everyone's safety. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the facility's policies and regulations.
Call center managers and fitness managers have different pay scales, as shown below.
| Call Center Manager | Fitness Manager | |
| Average salary | $37,614 | $44,522 |
| Salary range | Between $23,000 And $60,000 | Between $30,000 And $65,000 |
| Highest paying City | Baltimore, MD | Stamford, CT |
| Highest paying state | Maryland | Connecticut |
| Best paying company | Scantron | AEA Investors |
| Best paying industry | Technology | Hospitality |
There are a few differences between a call center manager and a fitness manager in terms of educational background:
| Call Center Manager | Fitness Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 68% |
| Most common major | Business | Kinesiology |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between call center managers' and fitness managers' demographics:
| Call Center Manager | Fitness Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.6% Female, 47.4% | Male, 65.3% Female, 34.7% |
| Race ratio | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 13.0% Asian, 7.5% White, 66.3% American Indian and Alaska Native, 0.7% | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 12.9% Asian, 7.7% White, 66.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |