Call director vs project administrator

The differences between call directors and project administrators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call director has an average salary of $81,305, which is higher than the $52,862 average annual salary of a project administrator.

The top three skills for a call director include customer service, inbound calls and product knowledge. The most important skills for a project administrator are project management, purchase orders, and customer service.

Call director vs project administrator overview

	Call Director	Project Administrator
Yearly salary	$81,305	$52,862
Hourly rate	$39.09	$25.41
Growth rate	6%	-8%
Number of jobs	26,747	141,253
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	-	-

Call director vs project administrator salary

Call directors and project administrators have different pay scales, as shown below.

	Call Director	Project Administrator
Average salary	$81,305	$52,862
Salary range	Between $50,000 And $131,000	Between $33,000 And $83,000
Highest paying City	-	Baltimore, MD
Highest paying state	-	Maryland
Best paying company	-	Urban Institute
Best paying industry	-	Construction

Differences between call director and project administrator education

There are a few differences between a call director and a project administrator in terms of educational background:

	Call Director	Project Administrator
Most common degree	High School Diploma, 32%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Call director vs project administrator demographics

Here are the differences between call directors' and project administrators' demographics:

	Call Director	Project Administrator
Average age	47	47
Gender ratio	Male, 31.0% Female, 69.0%	Male, 25.0% Female, 75.0%
Race ratio	Black or African American, 7.8% Unknown, 4.7% Hispanic or Latino, 13.1% Asian, 7.8% White, 66.0% American Indian and Alaska Native, 0.7%	Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 12.9% Asian, 8.9% White, 65.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	10%

Differences between call director and project administrator duties and responsibilities

Call director example responsibilities.

Accomplish Medicare standards with qualitative and quantitative measures.
Credit for minimizing errors and losses through implementation of QA processes that generate significant incremental revenues with minimal increase in risk.
Follow all regulatory policies and procedures, privacy and security standards in accordance with government agencies to include HIPAA requirements.

Project administrator example responsibilities.

Lead organization in achieving ISO 9000 certification, which lead to future certification under both ISO 14001 and OHSAS 18001.
Manage and execute the SharePoint business integration implementation project and become the corporate governance portal administrator.
Manage quality assurance checks for FDA and internal audits which result in no documentation/information error and successful completion of the audits.
Create and execute SQL to query DB2 databases.
Compose, prepare, proofread, edit and publish department correspondence.
Coordinate in creation and execution of QA and testing processes, test strategies and plans.

Call director vs project administrator skills

Common call director skills

Customer Service, 21%
Inbound Calls, 16%
Product Knowledge, 13%
Technical Support Calls, 13%
Direct Calls, 7%
Apple Devices, 6%

Common project administrator skills

Project Management, 12%
Purchase Orders, 8%
Customer Service, 7%
PowerPoint, 6%
Data Entry, 5%
Assist Project, 4%

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Executive Management Industry
Call Director
Call Director vs Project Administrator

Updated January 8, 2025

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