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Case management assistant vs social service coordinator

The differences between case management assistants and social service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a case management assistant and a social service coordinator. Additionally, a social service coordinator has an average salary of $40,946, which is higher than the $39,145 average annual salary of a case management assistant.

The top three skills for a case management assistant include patients, home health and social work. The most important skills for a social service coordinator are social work, home health, and patients.

Case management assistant vs social service coordinator overview

Case Management AssistantSocial Service Coordinator
Yearly salary$39,145$40,946
Hourly rate$18.82$19.69
Growth rate12%12%
Number of jobs149,993109,487
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Average age4343
Years of experience1212

What does a case management assistant do?

A Case Management Assistant is responsible for supporting the community people for their health and social services needs. They coordinate with various institutions and personnel to process these people's requests and perform administrative duties under a case manager's supervision. They also submit documents, write reports, verify referral information, and monitor the case progress. Case Management Assistants must have excellent communication and organizational skills, especially in interacting with people in determining immediate solutions.

What does a social service coordinator do?

A social service coordinator is responsible for assisting the essential needs of the citizens within a community by providing them financial assistance, employment services, and social provisions through coordinating with various organizations and social institutions. Social service coordinators conduct counseling to assess social needs and processing referral services for particular purposes. They also perform administrative and clerical duties as needed, responding to the citizens' inquiries and concerns, collecting their documents, and coordinating with the community office on planning livelihood programs and activities for social benefits.

Case management assistant vs social service coordinator salary

Case management assistants and social service coordinators have different pay scales, as shown below.

Case Management AssistantSocial Service Coordinator
Average salary$39,145$40,946
Salary rangeBetween $28,000 And $53,000Between $32,000 And $51,000
Highest paying CityBurlingame, CASan Francisco, CA
Highest paying stateCaliforniaNorth Dakota
Best paying companyErlanger Health SystemSesame Workshop
Best paying industryProfessionalProfessional

Differences between case management assistant and social service coordinator education

There are a few differences between a case management assistant and a social service coordinator in terms of educational background:

Case Management AssistantSocial Service Coordinator
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Most common majorBusinessSocial Work
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Case management assistant vs social service coordinator demographics

Here are the differences between case management assistants' and social service coordinators' demographics:

Case Management AssistantSocial Service Coordinator
Average age4343
Gender ratioMale, 22.5% Female, 77.5%Male, 18.4% Female, 81.6%
Race ratioBlack or African American, 12.5% Unknown, 5.2% Hispanic or Latino, 20.8% Asian, 7.0% White, 52.3% American Indian and Alaska Native, 2.2%Black or African American, 12.0% Unknown, 5.2% Hispanic or Latino, 19.6% Asian, 6.4% White, 54.7% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between case management assistant and social service coordinator duties and responsibilities

Case management assistant example responsibilities.

  • Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
  • Facilitate patient care, schedule appointments, communicate medical and claim information to patients and their attorneys.
  • Maintain up-to-date and comprehensive electronic and paper filing systems in strict accordance with HIPAA regulations.
  • Communicate with Medicare patients regarding inpatient and outpatient stays; counsele patients regarding medication income difficulties.
  • Provide resources, authorization for charity medications, collect accurate clinical information require for proper discharge with distinct HIPAA regulations.
  • Oversee the team's audits to ensure they are in line with NCQA and URAC standards.
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Social service coordinator example responsibilities.

  • Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
  • Streamline productivity strategically managing caseloads and direct client contact conducting weekly interviews with patients and families; experience in MDS documentation.
  • Formulate rehabilitation plan for each assign offender by evaluating legal and social history and progress of offender.
  • Conduct math lessons in a small group setting.
  • Serve as a lead math tutor to underclassmen for two years.
  • Help with landscaping activities such as raking leaves and mowing the lawn of the church.
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Case management assistant vs social service coordinator skills

Common case management assistant skills
  • Patients, 22%
  • Home Health, 10%
  • Social Work, 10%
  • Community Resources, 6%
  • Patient Care, 6%
  • Discharge Planning, 5%
Common social service coordinator skills
  • Social Work, 22%
  • Home Health, 14%
  • Patients, 12%
  • Community Resources, 11%
  • Rehabilitation, 5%
  • Social Service Programs, 3%

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