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Case management specialist vs outreach specialist

The differences between case management specialists and outreach specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a case management specialist and an outreach specialist. Additionally, an outreach specialist has an average salary of $41,863, which is higher than the $41,553 average annual salary of a case management specialist.

The top three skills for a case management specialist include patients, social work and mental health. The most important skills for an outreach specialist are customer service, patients, and social work.

Case management specialist vs outreach specialist overview

Case Management SpecialistOutreach Specialist
Yearly salary$41,553$41,863
Hourly rate$19.98$20.13
Growth rate12%12%
Number of jobs153,98546,523
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 63%
Average age4343
Years of experience1212

What does a case management specialist do?

In healthcare facilities, a case management specialist is in charge of ensuring that patients get quality service. Their responsibilities often include handling admission and discharge procedures, preparing and processing documents, gathering and organizing patient information, and developing strategies to optimize case management operations. There are also instances where they must address patient concerns and issues, resolving them promptly and efficiently. Furthermore, as a case management specialist, it is essential to function while adhering to the facility's policies and regulations.

What does an outreach specialist do?

An outreach specialist is primarily responsible for organizing and managing social service programs that promote health and wellness within a community. They typically conduct research and assessments to determine the community's needs, thoroughly plan events and programs, participate in hiring staff and volunteers, and liaise with sponsors and suppliers. Often reporting to a manager or supervisor, an outreach specialist must also perform clerical tasks such as producing progress reports, preparing necessary documentation, managing schedules, arranging appointments, and even responding to inquiries and concerns.

Case management specialist vs outreach specialist salary

Case management specialists and outreach specialists have different pay scales, as shown below.

Case Management SpecialistOutreach Specialist
Average salary$41,553$41,863
Salary rangeBetween $27,000 And $62,000Between $29,000 And $58,000
Highest paying CitySan Mateo, CAWashington, DC
Highest paying stateHawaiiCalifornia
Best paying companyMcKinsey & Company IncCME Group
Best paying industryTechnologyGovernment

Differences between case management specialist and outreach specialist education

There are a few differences between a case management specialist and an outreach specialist in terms of educational background:

Case Management SpecialistOutreach Specialist
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 63%
Most common majorNursingBusiness
Most common collegeSUNY at BinghamtonUniversity of Southern California

Case management specialist vs outreach specialist demographics

Here are the differences between case management specialists' and outreach specialists' demographics:

Case Management SpecialistOutreach Specialist
Average age4343
Gender ratioMale, 19.6% Female, 80.4%Male, 34.4% Female, 65.6%
Race ratioBlack or African American, 11.9% Unknown, 4.9% Hispanic or Latino, 18.7% Asian, 6.9% White, 55.7% American Indian and Alaska Native, 1.9%Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 6.1% White, 53.5% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between case management specialist and outreach specialist duties and responsibilities

Case management specialist example responsibilities.

  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Provide case management to give emergency financial assistance to veterans and their families during a financial crisis.
  • Complete admission, stay and discharge reviews utilizing Interqual criteria to evaluate medical necessity as indicated by corporate standards.
  • Fax documents to skil nursing homes and rehabilitation facilities.
  • Perform psycho-social management, intervention, advocacy, and referral services for patients and significant others.
  • Supervise in educating patients and direct care staff about self-management of chronic illness tailoring instructions to patient's individual circumstances.
  • Show more

Outreach specialist example responsibilities.

  • Manage low volume Medicare caseload when need.
  • Manage incoming/outgoing referrals and some ICD-9 medical coding.
  • Preform contact investigations on active TB clients.
  • Conduct thorough, detail screenings of contacts through TB Mantoux test.
  • Enter new clients into MedFORCE (EMR) and maintain electronic records.
  • Complete all documentation in state EMR's to prepare client file for discharge.
  • Show more

Case management specialist vs outreach specialist skills

Common case management specialist skills
  • Patients, 19%
  • Social Work, 15%
  • Mental Health, 8%
  • Community Resources, 4%
  • Patient Care, 4%
  • Crisis Intervention, 4%
Common outreach specialist skills
  • Customer Service, 11%
  • Patients, 9%
  • Social Work, 6%
  • Veterans, 4%
  • Scheduling Appointments, 4%
  • Community Resources, 4%

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