Chiropractic assistant/receptionist vs patient coordinator

Differences between chiropractic assistant/receptionist and patient coordinator duties and responsibilities

Chiropractic assistant/receptionist example responsibilities.

• Manage sensitive HIPAA compliant medical charts and records.
• Manage Eaglesoft system thereby maximizing and balancing the calendar of appointments to drive practice revenue while maintaining optimal practice productivity.
• Call the different centers of MRI to schedule appointments for patients.
• Add new charges to system with CPT codes and appropriate billing amounts.
• Maintain a clean safe environment, following HIPAA and all other policies and procedures.
• Confirm all processes involving patient and office information to conform to being HIPPA complaint.
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Patient coordinator example responsibilities.

• Comply with HIPAA regulations by discreetly and professionally handling all patients private medical information.
• Gather personal plus insurance information and perform thorough insurance breakdowns for patients.
• Communicate directly with patients to obtain initial patient information and respond to inquiries.
• Process and update HIPAA relate paperwork and other require institutional forms as necessary.
• Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.
• Respond in writing to all grievances in accordance with CMS and DNV guidelines.
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