Circulation representative vs guest service representative

Differences between circulation representative and guest service representative duties and responsibilities

Circulation representative example responsibilities.

• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Verify medicaid waive eligibility for non-emergency transportation.
• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.

Guest service representative example responsibilities.

• Manage department's expenses, complete weekly schedules, oversee payroll accuracy and act as a mentor to fellow supervisors.
• Provide energetic and enthusiastic customer service to VIP clientele.
• Operate PBX system including mail/message service; for hotel reservations
• Handle phone inquiries and phone communications to verify upcoming reservations and pet medical records.
• Exhibit exemplary customer service to patients while providing a therapeutic and comfortable environment within the clinic.
• Operate machinery for pools and slides and CPR certify
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