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Circulation representative vs support representative

The differences between circulation representatives and support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a circulation representative and a support representative. Additionally, a circulation representative has an average salary of $36,466, which is higher than the $33,372 average annual salary of a support representative.

The top three skills for a circulation representative include customer issues, data entry and word processing. The most important skills for a support representative are patients, customer service, and troubleshoot.

Circulation representative vs support representative overview

Circulation RepresentativeSupport Representative
Yearly salary$36,466$33,372
Hourly rate$17.53$16.04
Growth rate-4%-4%
Number of jobs96,530246,710
Job satisfaction-4
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 52%
Average age4040
Years of experience1212

Circulation representative vs support representative salary

Circulation representatives and support representatives have different pay scales, as shown below.

Circulation RepresentativeSupport Representative
Average salary$36,466$33,372
Salary rangeBetween $25,000 And $51,000Between $26,000 And $42,000
Highest paying City-Santa Barbara, CA
Highest paying state-Alaska
Best paying company-Accenture
Best paying industry-Technology

Differences between circulation representative and support representative education

There are a few differences between a circulation representative and a support representative in terms of educational background:

Circulation RepresentativeSupport Representative
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college--

Circulation representative vs support representative demographics

Here are the differences between circulation representatives' and support representatives' demographics:

Circulation RepresentativeSupport Representative
Average age4040
Gender ratioMale, 29.8% Female, 70.2%Male, 44.4% Female, 55.6%
Race ratioBlack or African American, 12.1% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 6.3% White, 61.3% American Indian and Alaska Native, 0.7%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between circulation representative and support representative duties and responsibilities

Circulation representative example responsibilities.

  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Verify medicaid waive eligibility for non-emergency transportation.
  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.

Support representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Follow approved patient care algorithms to ensure patients receive quality care post surgically, while abiding by HIPAA regulations.
  • Maintain personal patient information while following HIPAA regulations.
  • Document department procedures; some convert into PowerPoint presentations.
  • Follow all current Medicare, Medicaid regulations and requirements to ensure continual compliance.
  • Provide hospital patients with assistance in obtaining proper medical coverage to cover medical expenses.
  • Show more

Circulation representative vs support representative skills

Common circulation representative skills
  • Customer Issues, 32%
  • Data Entry, 24%
  • Word Processing, 9%
  • Computer System, 8%
  • Customer Complaints, 6%
  • Library Materials, 6%
Common support representative skills
  • Patients, 10%
  • Customer Service, 8%
  • Troubleshoot, 8%
  • Data Entry, 8%
  • Technical Support, 7%
  • Phone Calls, 6%

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