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The differences between claims support specialists and administrative support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a claims support specialist, becoming an administrative support specialist takes usually requires 1-2 years. Additionally, an administrative support specialist has an average salary of $38,244, which is higher than the $37,033 average annual salary of a claims support specialist.
The top three skills for a claims support specialist include data entry, dictation and claims support. The most important skills for an administrative support specialist are customer service, data entry, and patients.
| Claims Support Specialist | Administrative Support Specialist | |
| Yearly salary | $37,033 | $38,244 |
| Hourly rate | $17.80 | $18.39 |
| Growth rate | -4% | -8% |
| Number of jobs | 120,650 | 139,654 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 48% |
| Average age | 40 | 50 |
| Years of experience | 12 | 2 |
Claims support specialists are the ones who make sure that the right amount of reimbursement rates is paid based on their client's contracts. Their job includes processing medical record requests and reviewing the secondary and tertiary claims for legitimacy. Working with physician and billing office employees to find resolutions for outstanding claim issues is a part of their responsibilities as claim support specialists. They also make follow up calls about unprocessed or denied insurance claims. And having good communication skills and knowledge in healthcare receivables and collections will help them succeed.
An administrative support specialist is an individual who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.
Claims support specialists and administrative support specialists have different pay scales, as shown below.
| Claims Support Specialist | Administrative Support Specialist | |
| Average salary | $37,033 | $38,244 |
| Salary range | Between $28,000 And $47,000 | Between $29,000 And $49,000 |
| Highest paying City | Rancho Cordova, CA | Washington, DC |
| Highest paying state | Massachusetts | Connecticut |
| Best paying company | W. R. Berkley | King County |
| Best paying industry | Insurance | Government |
There are a few differences between a claims support specialist and an administrative support specialist in terms of educational background:
| Claims Support Specialist | Administrative Support Specialist | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between claims support specialists' and administrative support specialists' demographics:
| Claims Support Specialist | Administrative Support Specialist | |
| Average age | 40 | 50 |
| Gender ratio | Male, 22.3% Female, 77.7% | Male, 20.5% Female, 79.5% |
| Race ratio | Black or African American, 11.3% Unknown, 4.9% Hispanic or Latino, 18.3% Asian, 6.8% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 6% |