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Classroom technology technician vs desk support technician

The differences between classroom technology technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a classroom technology technician and a desk support technician. Additionally, a desk support technician has an average salary of $40,715, which is higher than the $25,086 average annual salary of a classroom technology technician.

The top three skills for a classroom technology technician include classroom technology, video conferencing and staff. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

Classroom technology technician vs desk support technician overview

Classroom Technology TechnicianDesk Support Technician
Yearly salary$25,086$40,715
Hourly rate$12.06$19.57
Growth rate10%10%
Number of jobs73,779130,485
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 48%
Average age4242
Years of experience22

Classroom technology technician vs desk support technician salary

Classroom technology technicians and desk support technicians have different pay scales, as shown below.

Classroom Technology TechnicianDesk Support Technician
Average salary$25,086$40,715
Salary rangeBetween $17,000 And $35,000Between $26,000 And $62,000
Highest paying City-South San Francisco, CA
Highest paying state-California
Best paying company-BNY Mellon
Best paying industry-Technology

Differences between classroom technology technician and desk support technician education

There are a few differences between a classroom technology technician and a desk support technician in terms of educational background:

Classroom Technology TechnicianDesk Support Technician
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeSUNY at BinghamtonStanford University

Classroom technology technician vs desk support technician demographics

Here are the differences between classroom technology technicians' and desk support technicians' demographics:

Classroom Technology TechnicianDesk Support Technician
Average age4242
Gender ratioMale, 61.8% Female, 38.2%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 10.1% Unknown, 5.4% Hispanic or Latino, 13.4% Asian, 10.9% White, 59.7% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between classroom technology technician and desk support technician duties and responsibilities

Classroom technology technician example responsibilities.

  • Manage client relations and coordinate the project effectively between onsite and offshore.
  • Work directly with teaching staff to solve any technical issues in the classroom.
  • Train faculty and staff on the proper use of a variety of educational technology tools.
  • Spray chop fiberglass, resins, and catalysts onto prepare molds or dies using pneumatic spray guns with chopper attachments.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Work with technical staff across technology disciplines using VMware service ticket management system.

Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Show more

Classroom technology technician vs desk support technician skills

Common classroom technology technician skills
  • Classroom Technology, 30%
  • Video Conferencing, 24%
  • Staff, 12%
  • Mac, 11%
  • Computer Equipment, 5%
  • Technical Issues, 5%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

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