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Classroom technology technician vs lead support technician

The differences between classroom technology technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a classroom technology technician and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $25,086 average annual salary of a classroom technology technician.

The top three skills for a classroom technology technician include classroom technology, video conferencing and staff. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Classroom technology technician vs lead support technician overview

Classroom Technology TechnicianLead Support Technician
Yearly salary$25,086$95,420
Hourly rate$12.06$45.88
Growth rate10%10%
Number of jobs73,779115,952
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 54%
Average age4242
Years of experience22

Classroom technology technician vs lead support technician salary

Classroom technology technicians and lead support technicians have different pay scales, as shown below.

Classroom Technology TechnicianLead Support Technician
Average salary$25,086$95,420
Salary rangeBetween $17,000 And $35,000Between $64,000 And $140,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Google
Best paying industry-Technology

Differences between classroom technology technician and lead support technician education

There are a few differences between a classroom technology technician and a lead support technician in terms of educational background:

Classroom Technology TechnicianLead Support Technician
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 54%
Most common majorBusinessComputer Science
Most common collegeSUNY at BinghamtonStanford University

Classroom technology technician vs lead support technician demographics

Here are the differences between classroom technology technicians' and lead support technicians' demographics:

Classroom Technology TechnicianLead Support Technician
Average age4242
Gender ratioMale, 61.8% Female, 38.2%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 10.1% Unknown, 5.4% Hispanic or Latino, 13.4% Asian, 10.9% White, 59.7% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between classroom technology technician and lead support technician duties and responsibilities

Classroom technology technician example responsibilities.

  • Manage client relations and coordinate the project effectively between onsite and offshore.
  • Work directly with teaching staff to solve any technical issues in the classroom.
  • Train faculty and staff on the proper use of a variety of educational technology tools.
  • Spray chop fiberglass, resins, and catalysts onto prepare molds or dies using pneumatic spray guns with chopper attachments.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Work with technical staff across technology disciplines using VMware service ticket management system.

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Classroom technology technician vs lead support technician skills

Common classroom technology technician skills
  • Classroom Technology, 30%
  • Video Conferencing, 24%
  • Staff, 12%
  • Mac, 11%
  • Computer Equipment, 5%
  • Technical Issues, 5%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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