Classroom technology technician vs level senior technician

Differences between classroom technology technician and level senior technician duties and responsibilities

Classroom technology technician example responsibilities.

• Manage client relations and coordinate the project effectively between onsite and offshore.
• Work directly with teaching staff to solve any technical issues in the classroom.
• Train faculty and staff on the proper use of a variety of educational technology tools.
• Spray chop fiberglass, resins, and catalysts onto prepare molds or dies using pneumatic spray guns with chopper attachments.
• Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
• Work with technical staff across technology disciplines using VMware service ticket management system.

Level senior technician example responsibilities.

• Manage and support NT network/domain and associate services DNS, and DHCP.
• Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
• Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
• Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
• Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
• Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.
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