Client program supervisor vs client service supervisor

The differences between client program supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client program supervisor and a client service supervisor. Additionally, a client program supervisor has an average salary of $107,284, which is higher than the $48,789 average annual salary of a client service supervisor.

The top three skills for a client program supervisor include customer satisfaction, direct reports and substance abuse. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.

Client program supervisor vs client service supervisor overview

	Client Program Supervisor	Client Service Supervisor
Yearly salary	$107,284	$48,789
Hourly rate	$51.58	$23.46
Growth rate	-8%	10%
Number of jobs	100,798	75,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

Client program supervisor vs client service supervisor salary

Client program supervisors and client service supervisors have different pay scales, as shown below.

	Client Program Supervisor	Client Service Supervisor
Average salary	$107,284	$48,789
Salary range	Between $57,000 And $201,000	Between $34,000 And $68,000
Highest paying City	-	Toms River, NJ
Highest paying state	-	New Jersey
Best paying company	-	Essence Global
Best paying industry	-	Media

Differences between client program supervisor and client service supervisor education

There are a few differences between a client program supervisor and a client service supervisor in terms of educational background:

	Client Program Supervisor	Client Service Supervisor
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Client program supervisor vs client service supervisor demographics

Here are the differences between client program supervisors' and client service supervisors' demographics:

	Client Program Supervisor	Client Service Supervisor
Average age	47	47
Gender ratio	Male, 34.8% Female, 65.2%	Male, 32.7% Female, 67.3%
Race ratio	Black or African American, 9.1% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between client program supervisor and client service supervisor duties and responsibilities

Client program supervisor example responsibilities.

Manage direct support professionals serving adult populations for persons with mental health, developmental disabilities and children with autism.
Initialize payroll through multiple CRM databases.
Establish the PMO to provide oversight of all project phases through process governance.
Utilize integrate system of accounting, project tracking, reporting, CRM, and customer interface technology.
Maintain numerous departmental websites, using HTML, CSS, SharePoint, Sitecore, and other content management tools.
Create and edit Microsoft PowerPoint presentations.

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Client program supervisor vs client service supervisor skills

Common client program supervisor skills

Customer Satisfaction, 48%
Direct Reports, 6%
Substance Abuse, 6%
Safety Regulations, 5%
Performance Evaluations, 4%
Client Care, 3%

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

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Client Program Supervisor
Client Program Supervisor vs Client Service Supervisor

Updated January 8, 2025

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