Post job

Client services administrator vs administrator

The differences between client services administrators and administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client services administrator, becoming an administrator takes usually requires 1-2 years. Additionally, an administrator has an average salary of $72,882, which is higher than the $42,359 average annual salary of a client services administrator.

The top three skills for a client services administrator include customer service, excellent organizational and data entry. The most important skills for an administrator are customer service, data entry, and troubleshoot.

Client services administrator vs administrator overview

Client Services AdministratorAdministrator
Yearly salary$42,359$72,882
Hourly rate$20.36$35.04
Growth rate-4%5%
Number of jobs165,04367,553
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 56%
Average age4043
Years of experience122

What does a client services administrator do?

Known as customer service administrators, client service administrators assist and support customers in different industries. The administrators deal with customers through emails or phone calls. They receive orders via email, post, or phone, respond accordingly, and process them on time. It is also part of their job to manage the complaints and inquiries of their customers. Among the skills they need to develop include salesmanship, teamwork, communication, and problem-solving.

What does an administrator do?

Administrators are administrative professionals who oversee the whole office or department. They manage office activities and supervise administrative functions in the office. They work the office calendar and oversee the appointment-setting process. They coordinate office events and ensure that all preparations are made and that there are no conflicting schedules. They also maintain a database of external providers of various office needs. Administrators also oversee office supplies and prepare purchase requisitions. They also manage janitorial services and other functions that are related to the maintenance of the physical office space. Administrators ensure that all fixtures and equipment in the office are functioning well and have no problems.

Client services administrator vs administrator salary

Client services administrators and administrators have different pay scales, as shown below.

Client Services AdministratorAdministrator
Average salary$42,359$72,882
Salary rangeBetween $27,000 And $65,000Between $46,000 And $113,000
Highest paying CityLakewood, NJSan Francisco, CA
Highest paying stateNew JerseyWashington
Best paying companyErnst & YoungApple
Best paying industryPharmaceuticalManufacturing

Differences between client services administrator and administrator education

There are a few differences between a client services administrator and an administrator in terms of educational background:

Client Services AdministratorAdministrator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Client services administrator vs administrator demographics

Here are the differences between client services administrators' and administrators' demographics:

Client Services AdministratorAdministrator
Average age4043
Gender ratioMale, 33.3% Female, 66.7%Male, 36.0% Female, 64.0%
Race ratioBlack or African American, 11.6% Unknown, 5.5% Hispanic or Latino, 21.9% Asian, 7.3% White, 53.0% American Indian and Alaska Native, 0.7%Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.3% American Indian and Alaska Native, 0.3%
LGBT Percentage7%9%

Differences between client services administrator and administrator duties and responsibilities

Client services administrator example responsibilities.

  • Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
  • Advance proficiency in creating/editing PowerPoint presentations.
  • Assist in preparation of client presentations using Microsoft PowerPoint.
  • Assist in developing and implementing new policies and procedures pertaining to the administrative and management functions of the foreclosure department.
  • Demonstrate excellent customer service acting as a liaison between the mortgage companies, contractors, and HUD.
  • Submit over allowable charges on the claims to HUD and order preservation work once approval is received.
  • Show more

Administrator example responsibilities.

  • Develop a Perl script to manage the LDAP schema.
  • Hire and manage all receptionists and assistant MCA's.
  • Used all tools of Java stack in supporting and managing it.
  • Manage and process product orders on windows base on-line computer network system.
  • Manage ADP time system for technicians and approve time-off requests, supporting management.
  • Manage professional staff of 9 (including 5 MDs) and support staff of 10
  • Show more

Client services administrator vs administrator skills

Common client services administrator skills
  • Customer Service, 25%
  • Excellent Organizational, 13%
  • Data Entry, 6%
  • Phone Calls, 5%
  • HR, 4%
  • Outbound Calls, 4%
Common administrator skills
  • Customer Service, 18%
  • Data Entry, 7%
  • Troubleshoot, 6%
  • Payroll, 6%
  • Financial Reports, 4%
  • Oversight, 4%

Browse office and administrative jobs