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The differences between client services administrators and administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client services administrator, becoming an administrator takes usually requires 1-2 years. Additionally, an administrator has an average salary of $72,882, which is higher than the $42,359 average annual salary of a client services administrator.
The top three skills for a client services administrator include customer service, excellent organizational and data entry. The most important skills for an administrator are customer service, data entry, and troubleshoot.
| Client Services Administrator | Administrator | |
| Yearly salary | $42,359 | $72,882 |
| Hourly rate | $20.36 | $35.04 |
| Growth rate | -4% | 5% |
| Number of jobs | 165,043 | 67,553 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 56% |
| Average age | 40 | 43 |
| Years of experience | 12 | 2 |
Known as customer service administrators, client service administrators assist and support customers in different industries. The administrators deal with customers through emails or phone calls. They receive orders via email, post, or phone, respond accordingly, and process them on time. It is also part of their job to manage the complaints and inquiries of their customers. Among the skills they need to develop include salesmanship, teamwork, communication, and problem-solving.
Administrators are administrative professionals who oversee the whole office or department. They manage office activities and supervise administrative functions in the office. They work the office calendar and oversee the appointment-setting process. They coordinate office events and ensure that all preparations are made and that there are no conflicting schedules. They also maintain a database of external providers of various office needs. Administrators also oversee office supplies and prepare purchase requisitions. They also manage janitorial services and other functions that are related to the maintenance of the physical office space. Administrators ensure that all fixtures and equipment in the office are functioning well and have no problems.
Client services administrators and administrators have different pay scales, as shown below.
| Client Services Administrator | Administrator | |
| Average salary | $42,359 | $72,882 |
| Salary range | Between $27,000 And $65,000 | Between $46,000 And $113,000 |
| Highest paying City | Lakewood, NJ | San Francisco, CA |
| Highest paying state | New Jersey | Washington |
| Best paying company | Ernst & Young | Apple |
| Best paying industry | Pharmaceutical | Manufacturing |
There are a few differences between a client services administrator and an administrator in terms of educational background:
| Client Services Administrator | Administrator | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between client services administrators' and administrators' demographics:
| Client Services Administrator | Administrator | |
| Average age | 40 | 43 |
| Gender ratio | Male, 33.3% Female, 66.7% | Male, 36.0% Female, 64.0% |
| Race ratio | Black or African American, 11.6% Unknown, 5.5% Hispanic or Latino, 21.9% Asian, 7.3% White, 53.0% American Indian and Alaska Native, 0.7% | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.3% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 7% | 9% |