Complaint evaluation supervisor vs client service supervisor

The differences between complaint evaluation supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a complaint evaluation supervisor and a client service supervisor. Additionally, a complaint evaluation supervisor has an average salary of $52,013, which is higher than the $48,789 average annual salary of a client service supervisor.

The top three skills for a complaint evaluation supervisor include customer complaints, performance evaluations and FDA. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.

Complaint evaluation supervisor vs client service supervisor overview

	Complaint Evaluation Supervisor	Client Service Supervisor
Yearly salary	$52,013	$48,789
Hourly rate	$25.01	$23.46
Growth rate	3%	10%
Number of jobs	16,590	75,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

Complaint evaluation supervisor vs client service supervisor salary

Complaint evaluation supervisors and client service supervisors have different pay scales, as shown below.

	Complaint Evaluation Supervisor	Client Service Supervisor
Average salary	$52,013	$48,789
Salary range	Between $30,000 And $88,000	Between $34,000 And $68,000
Highest paying City	-	Toms River, NJ
Highest paying state	-	New Jersey
Best paying company	-	Essence Global
Best paying industry	-	Media

Differences between complaint evaluation supervisor and client service supervisor education

There are a few differences between a complaint evaluation supervisor and a client service supervisor in terms of educational background:

	Complaint Evaluation Supervisor	Client Service Supervisor
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Complaint evaluation supervisor vs client service supervisor demographics

Here are the differences between complaint evaluation supervisors' and client service supervisors' demographics:

	Complaint Evaluation Supervisor	Client Service Supervisor
Average age	47	47
Gender ratio	Male, 46.3% Female, 53.7%	Male, 32.7% Female, 67.3%
Race ratio	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 62.4% American Indian and Alaska Native, 0.6%	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between complaint evaluation supervisor and client service supervisor duties and responsibilities

Complaint evaluation supervisor example responsibilities.

Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Stabilize and increase portfolio s income to a positive NOI.

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Complaint evaluation supervisor vs client service supervisor skills

Common complaint evaluation supervisor skills

Customer Complaints, 21%
Performance Evaluations, 15%
FDA, 11%
Appeals, 11%
IFSP, 9%
Statistical Analysis, 6%

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

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Complaint Evaluation Supervisor
Complaint Evaluation Supervisor vs Client Service Supervisor

Updated January 8, 2025

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