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Complaint evaluation supervisor vs front line supervisor

The differences between complaint evaluation supervisors and front line supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a complaint evaluation supervisor and a front line supervisor. Additionally, a complaint evaluation supervisor has an average salary of $52,013, which is higher than the $41,708 average annual salary of a front line supervisor.

The top three skills for a complaint evaluation supervisor include customer complaints, performance evaluations and FDA. The most important skills for a front line supervisor are front line, customer service, and safety procedures.

Complaint evaluation supervisor vs front line supervisor overview

Complaint Evaluation SupervisorFront Line Supervisor
Yearly salary$52,013$41,708
Hourly rate$25.01$20.05
Growth rate3%6%
Number of jobs16,590104,517
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 42%
Average age4747
Years of experience66

Complaint evaluation supervisor vs front line supervisor salary

Complaint evaluation supervisors and front line supervisors have different pay scales, as shown below.

Complaint Evaluation SupervisorFront Line Supervisor
Average salary$52,013$41,708
Salary rangeBetween $30,000 And $88,000Between $22,000 And $76,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between complaint evaluation supervisor and front line supervisor education

There are a few differences between a complaint evaluation supervisor and a front line supervisor in terms of educational background:

Complaint Evaluation SupervisorFront Line Supervisor
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Complaint evaluation supervisor vs front line supervisor demographics

Here are the differences between complaint evaluation supervisors' and front line supervisors' demographics:

Complaint Evaluation SupervisorFront Line Supervisor
Average age4747
Gender ratioMale, 46.3% Female, 53.7%Male, 52.8% Female, 47.2%
Race ratioBlack or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 62.4% American Indian and Alaska Native, 0.6%Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 16.5% Asian, 6.3% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between complaint evaluation supervisor and front line supervisor duties and responsibilities

Complaint evaluation supervisor example responsibilities.

  • Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
  • Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
  • Stabilize and increase portfolio s income to a positive NOI.

Front line supervisor example responsibilities.

  • Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
  • support for technical issues relate to telecommunication, network, and POS systems.
  • Streamline effective operations when acting as swing manager, coordinating personnel scheduling and developments with guest reservations and large-scale bookings.
  • Avert a multimillion-dollar retrofit exposure through diligent and extensive negotiations with a major key customer and internal technology group.

Complaint evaluation supervisor vs front line supervisor skills

Common complaint evaluation supervisor skills
  • Customer Complaints, 21%
  • Performance Evaluations, 15%
  • FDA, 11%
  • Appeals, 11%
  • IFSP, 9%
  • Statistical Analysis, 6%
Common front line supervisor skills
  • Front Line, 27%
  • Customer Service, 12%
  • Safety Procedures, 10%
  • Lean Manufacturing, 7%
  • Process Improvement, 6%
  • PowerPoint, 5%

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Updated January 8, 2025

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