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Complaint evaluation supervisor vs support supervisor

The differences between complaint evaluation supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a complaint evaluation supervisor and a support supervisor. Additionally, a complaint evaluation supervisor has an average salary of $52,013, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a complaint evaluation supervisor include customer complaints, performance evaluations and FDA. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Complaint evaluation supervisor vs support supervisor overview

Complaint Evaluation SupervisorSupport Supervisor
Yearly salary$52,013$47,047
Hourly rate$25.01$22.62
Growth rate3%10%
Number of jobs16,59096,546
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 55%
Average age4747
Years of experience66

Complaint evaluation supervisor vs support supervisor salary

Complaint evaluation supervisors and support supervisors have different pay scales, as shown below.

Complaint Evaluation SupervisorSupport Supervisor
Average salary$52,013$47,047
Salary rangeBetween $30,000 And $88,000Between $31,000 And $69,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Technology

Differences between complaint evaluation supervisor and support supervisor education

There are a few differences between a complaint evaluation supervisor and a support supervisor in terms of educational background:

Complaint Evaluation SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Complaint evaluation supervisor vs support supervisor demographics

Here are the differences between complaint evaluation supervisors' and support supervisors' demographics:

Complaint Evaluation SupervisorSupport Supervisor
Average age4747
Gender ratioMale, 46.3% Female, 53.7%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 62.4% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between complaint evaluation supervisor and support supervisor duties and responsibilities

Complaint evaluation supervisor example responsibilities.

  • Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
  • Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
  • Stabilize and increase portfolio s income to a positive NOI.

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Complaint evaluation supervisor vs support supervisor skills

Common complaint evaluation supervisor skills
  • Customer Complaints, 21%
  • Performance Evaluations, 15%
  • FDA, 11%
  • Appeals, 11%
  • IFSP, 9%
  • Statistical Analysis, 6%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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