Complaint evaluation supervisor vs unit supervisor

The differences between complaint evaluation supervisors and unit supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a complaint evaluation supervisor and a unit supervisor. Additionally, a complaint evaluation supervisor has an average salary of $52,013, which is higher than the $48,749 average annual salary of a unit supervisor.

The top three skills for a complaint evaluation supervisor include customer complaints, performance evaluations and FDA. The most important skills for a unit supervisor are patients, corrective action, and social work.

Complaint evaluation supervisor vs unit supervisor overview

	Complaint Evaluation Supervisor	Unit Supervisor
Yearly salary	$52,013	$48,749
Hourly rate	$25.01	$23.44
Growth rate	3%	6%
Number of jobs	16,590	37,120
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

Complaint evaluation supervisor vs unit supervisor salary

Complaint evaluation supervisors and unit supervisors have different pay scales, as shown below.

	Complaint Evaluation Supervisor	Unit Supervisor
Average salary	$52,013	$48,749
Salary range	Between $30,000 And $88,000	Between $30,000 And $78,000
Highest paying City	-	Olympia, WA
Highest paying state	-	Washington
Best paying company	-	Berkshire Hathaway
Best paying industry	-	Hospitality

Differences between complaint evaluation supervisor and unit supervisor education

There are a few differences between a complaint evaluation supervisor and a unit supervisor in terms of educational background:

	Complaint Evaluation Supervisor	Unit Supervisor
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Complaint evaluation supervisor vs unit supervisor demographics

Here are the differences between complaint evaluation supervisors' and unit supervisors' demographics:

	Complaint Evaluation Supervisor	Unit Supervisor
Average age	47	47
Gender ratio	Male, 46.3% Female, 53.7%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 62.4% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between complaint evaluation supervisor and unit supervisor duties and responsibilities

Complaint evaluation supervisor example responsibilities.

Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Stabilize and increase portfolio s income to a positive NOI.

Unit supervisor example responsibilities.

Manage direct support professionals serving adult populations for persons with mental health, developmental disabilities and children with autism.
Document patient information and recording information correctly, as well as ensuring other workers are following OSHA and HIPAA requirements.
Attend weekly QA collaboration meetings and actively participate in discussions.
Utilize Kaizen activities to drive continuous process and quality improvements.
Submit MDS assessments to CMS timely and organize documentation for timely filing.
Evaluate admissions for Medicare/ Medicaid eligibility; prepare MDS and PPS documentation.

Complaint evaluation supervisor vs unit supervisor skills

Common complaint evaluation supervisor skills

Customer Complaints, 21%
Performance Evaluations, 15%
FDA, 11%
Appeals, 11%
IFSP, 9%
Statistical Analysis, 6%

Common unit supervisor skills

Patients, 11%
Corrective Action, 10%
Social Work, 8%
Oversight, 7%
Conflict Resolution, 6%
Direct Supervision, 6%

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Complaint Evaluation Supervisor
Complaint Evaluation Supervisor vs Unit Supervisor

Updated January 8, 2025

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