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Computer engineer vs computer support specialist

The differences between computer engineers and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer engineer and a computer support specialist. Additionally, a computer engineer has an average salary of $96,805, which is higher than the $63,926 average annual salary of a computer support specialist.

The top three skills for a computer engineer include python, software development and java. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.

Computer engineer vs computer support specialist overview

Computer EngineerComputer Support Specialist
Yearly salary$96,805$63,926
Hourly rate$46.54$30.73
Growth rate10%10%
Number of jobs126,709114,029
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does a computer engineer do?

A computer engineer is someone who examines, designs, and manages computer hardware and software systems. He/She or she helps in solving issues or any concerns that may occur with the computer's hardware and software as well as assists in the innovation of computer technology. Computer engineers are responsible for computer hardware design, development, research, and test computer systems. They examine components like circuit boards, processors, memory devices, routers, and networks. While, those working with the computer software are in charge of the development, design, and administration of software programs.

What does a computer support specialist do?

A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.

Computer engineer vs computer support specialist salary

Computer engineers and computer support specialists have different pay scales, as shown below.

Computer EngineerComputer Support Specialist
Average salary$96,805$63,926
Salary rangeBetween $70,000 And $132,000Between $44,000 And $91,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyWaymoGoogle
Best paying industryFinanceTechnology

Differences between computer engineer and computer support specialist education

There are a few differences between a computer engineer and a computer support specialist in terms of educational background:

Computer EngineerComputer Support Specialist
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 51%
Most common majorComputer EngineeringComputer Science
Most common collegeHarvard UniversityStanford University

Computer engineer vs computer support specialist demographics

Here are the differences between computer engineers' and computer support specialists' demographics:

Computer EngineerComputer Support Specialist
Average age4242
Gender ratioMale, 86.3% Female, 13.7%Male, 80.1% Female, 19.9%
Race ratioBlack or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer engineer and computer support specialist duties and responsibilities

Computer engineer example responsibilities.

  • Manage electronic files using the PDM system.
  • Script VBA to automate the creation of installation documents.
  • Manage DNS and Kerberos infrastructure services for the computing center.
  • Manage and design UAT tests for new software release, delegate out tasks, and report results back to QA department.
  • Manage automation jobs within Jenkins.
  • Manage collaborative CSV documentation efforts using Microsoft SharePoint.
  • Show more

Computer support specialist example responsibilities.

  • Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
  • Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
  • Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
  • Deploy new machines, installing OS, applications, drivers, and network configurations.
  • Participate in vulnerability resolution for both OS and specific applications on the OIG network.
  • Establish a new process for imaging machines using Linux and write documentation for it.
  • Show more

Computer engineer vs computer support specialist skills

Common computer engineer skills
  • Python, 15%
  • Software Development, 8%
  • Java, 6%
  • Linux, 6%
  • C, 5%
  • C++, 5%
Common computer support specialist skills
  • Computer Support, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Customer Service, 6%
  • Desk Support, 5%
  • Computer System, 5%

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