Computer engineering technician vs lead technician

Differences between computer engineering technician and lead technician duties and responsibilities

Computer engineering technician example responsibilities.

• Manage inventory and maintenance of POS equipment for retail locations including major corporations.
• Set up PCs, laptops, tablets.
• Configure PCs and establish DSL link.
• Used Altiris software to remotely troubleshoot various PC, Macintosh, network and printer issues.
• Prepare new & maintain existing workstations, set up printers & projectors, cleaning, painting and plumbing.
• Engineer test next-generation printers including printer firmware upgrades, speed testing, toner-yield testing, power cycling, etc.
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Lead technician example responsibilities.

• Manage and support the Cisco base corporate remote access VPN solution.
• Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
• Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
• Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
• Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
• Configure and manage JGroup multicasting communication for apache tomcat web servers.
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