Computer engineering technician vs level senior technician

Differences between computer engineering technician and level senior technician duties and responsibilities

Computer engineering technician example responsibilities.

• Manage inventory and maintenance of POS equipment for retail locations including major corporations.
• Set up PCs, laptops, tablets.
• Configure PCs and establish DSL link.
• Used Altiris software to remotely troubleshoot various PC, Macintosh, network and printer issues.
• Prepare new & maintain existing workstations, set up printers & projectors, cleaning, painting and plumbing.
• Engineer test next-generation printers including printer firmware upgrades, speed testing, toner-yield testing, power cycling, etc.
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Level senior technician example responsibilities.

• Manage and support NT network/domain and associate services DNS, and DHCP.
• Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
• Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
• Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
• Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
• Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.
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