Computer sales person vs sales counselor

Differences between computer sales person and sales counselor duties and responsibilities

Computer sales person example responsibilities.

• Set up and manage all Linux labs campus-wide.
• Work with technicians to troubleshoot customer's hardware and software problems.
• Diagnose, repair, and add memory and software to PCs and laptops.
• Advise customers on maintaining and troubleshooting peripherals, personal computers, servers and printers.
• Help customers choose a computer that meets their needs and sell accessories (software, printers, etc . )
• Assist customers in optimizing hardware and software configurations and troubleshoot conflicts that arise between say configurations.
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Sales counselor example responsibilities.

• Enter all leads into the CRM system and maintains that information until the lead is transferred to a sales representative.
• Manage product deliveries, and maintain overall orderliness and cleanliness of facility to optimize customer experience.
• Clean the dressing rooms, do recovery, help on POS
• Outpace division goals to increase CRM usage through upbeat mentoring, training and technical support.
• Coordinate all MLS meetings for Collin and Denton counties to establish a presence for the company.
• Provide parties with accurate responses to their questions and assist in making their experience with AAA worthwhile.
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